So happy I came in today. They were slow because it's Super Bowl Sunday. I've been wanting this…read morestyle of Uggs all fall & winter. I am so happy I waited. I saved so much!!!

What an amazing place to buy shoes! I came here with my husband and everything was very organized…read more We were there for about 30 minutes looking and found what we wanted! For three pairs of Ugg boots the total out the door was $150! You pay that price for one pair normally! The employees were nice and answered the questions I had. There was no wait to pay but we did come right when they opened at 10am. They have a few spots outside and it wasn't that just today probably due to the rain but it is such a good deal!

Amazing service. I bought an arch support for a walking boot and found the perfect tennis shoe to…read morebalance my walking. Thank you for your help and patience Addie. I didn't even know this place existed. It's so convenient to downtown and they have a great selection of shoes. It's not a chain business. So if you want to support local businesses, this is a must visit. I can hardly wait to come back after my foot has healed. They also carry apparel.

I went in to Mile 26 and worked with Sophie. She was super helpful and answered all of my questions…read more(I had a lot). If you're unsure about what kind of shoe is right for your foot, I really recommend going in person and getting fitted by her. She was super knowledgeable, 10 outta 10 customer service.

This is the spot for Birkenstocks hands down. Great Selection and personal customer service. Shop…read moreSmall Ventura. Keep your hard earned dollars local. I lived here for some time now 20 plus years and don't know how I have missed this shop. Tucked away in downtown Ventura. JoAnne Thank You for your Pleasant Outlook. Love your Shop and your service. Attention to detail and Military Discount 10%. Thank You for taking the time to recognize our Military Brothers and Sisters. Bought my first pair today. Again Thank You.

If you are even slightly interested in buying Birkenstocks buy them HERE! I seriously never write…read morereviews and rarely buy myself anything but here I am because of this business and the OWNER! My husband and I stopped in on a night away in Ventura, 15 minutes before closing and Joann(the owner) didn't seem the least bit concerned. Instead she listened to our story of having four kiddos, assisted me with colors/styles that worked well for me, helped multiple customers seamlessly (even added holes to someone's sandals free of charge) and never once rushed me as we stayed passed her closing time. She is one of the most down to earth business owners we've ever met and she is extremely knowledgeable about the brand. She shared that although kiddos weren't what she wanted she commended families like us. And now I commend her for using her gift to run that store so well! So what I ended up buying is the best part of the story!! I grabbed this cute clog that I never thought I'd actually buy and was like "hey this is comfy". She proceeds to tell me "please take that clog, it's my last one and everyone keeps asking if we'll get more!" I tell her the pair I was wearing someone gifted me about 8 years ago. She said as soon as I walked in the store she was going to tell me I couldn't leave without buying a new pair because of how worn they were and that those weren't supporting my lower back. So I asked her to give it to me straight about the price and she immediately said she'd give me a discount since it was the last pair! As a mom of four I was like umm yes please because I'm super frugal. So I went to pay and scrounged through my purse for any cash I had to avoid as much possible from the credit card processing fee-luckily I had a bit since my bday had just passed. I gave her the cash and asked if I could pay the remaining with card. She says you know what... I'll give them to you for the cash you just gave me. I said what are you serious?!?! And she said "yes you need them to keep raising those babies." I gave her a hug and told her thank you because it was more of blessing than she knew. I will never buy Birkenstocks anywhere else, discount or not. This woman is amazing. Support her business. Pictured are my new clogs and my old faithfuls that needed replacing.

Decent selection of shoes but be very careful if you ever need to do a shoe return. The employee…read moredid not want to process the return because there was a very small light half inch barely visible mark on the bottom of shoe. It's very uncomfortable to do a simple return & they make customers feel as though they are doing something completely wrong. My advice if you ever buy shoes take photos after purchasing just in case you need to return them.

When I went to toy are us with my son there was a hundred thing wrong first the prices were greedy…read moremy son got a funko pop and when we check the price and it it more expensive then a large funko from the Hollywood store.second there was a family guy toy in the kid section.thirdly there was a donation bin that was begging ran by T.a.u and the only things in there t.a.u teddies bears that the would for 10 bucks.

Thank you Noe for your patience and assistance !…read more Received a discount a while back, this was a draft review but I remember them being super nice They also have military discount:)

Shipping polices are a joke if you return anything. Shipping is non refundable and return Shipping…read moreis also extra, so about twenty dollars lost to return shoes. Never again.

Liz always seems to be working when i pop in.. every time, amazing service, this time i made sure…read moreto just ask her name so i could leave a review, which i never do.. When Shes working I never wait, Shes always smiling, and brings great energy. Shes definitely a star in a world thats hard to find good workers. I hope she's recognized and appreciated by management.

Ordered online and one shirt came with a stain, the other had the security tag still attached …read more Tried contacting customer service four times and got no response.

THE BEST customer service the two ladies that helped us out were awesome their names were julie and…read moreashley ! they helped us find what we were looking for very attentive and nice amazing attitudes they were great highly recommend going prices are great too! sweetest girls ever!!

I have bought shoes here many times. But not no more. Honestly staff was awesome! But I don't know…read moreabout their shoes. Kinda confused. I bought a pair of converse and the shoes completely started to come apart within 3 weeks!?? The sole started to detach. Then I was going to buy glue but for them but then the material ripped as I was putting them on..Ugh.. I hate dealing with things that you really should not have too. I went back and the return policy if I remember correctly is 5 days. So instead of being upset, I just bought another pair. It's been 3 months now, everything has been good. Just normal wear. So I don't know if there is a mixture of counterfeits or I just got a dud. No matter. Just instead of dealing with this again, I just decided to move my business elsewhere. No hard feelings, just food for thought.

Great day shopping! Got a few gift cards and bought myself some shoes / blouses! Ready for the new…read moreyear. Not too expensive and great customer service ! Line moved fast on a busy day!

Stopped in for a quick gift pick up, great selection at reasonable price. The cashier was very…read morefriendly and helpful.

Great selection of Pendletons, Cartwright, hats, boots, etc. Friendly and knowledgeable staff…read more Prices are competitive.

What a find. The Wharf has 3 stores all around a very large parking lot. The Pendleton Shop is…read moresmall but has a great selection of Board Shirts t shirts and Pendleton Gear. Socks, dog bowls, dog bed and clothing. I was looking for an item that they did not have but they could order in. I spoke to some great people in this shop and wanted to go down to see this 100 year old shop. If you go to the Pendleton shop go to the western/clothing store across the way, selection on shoes, clothing men women baby and kids was great with some major named brands. Every person I met in sales was great. I found exceptional value in the sales items Wrangler jeans at $12.95. Cowboy Hats starting at $65 Make sure you go upstairs to see the Western store. They also have a pet/saddle and feed store. Make sure to watch for their sales.

Giving recognition and praise to Rack Room's tentpole employee Edward who has given me the utmost…read moreattention to detail in finding me suitable, functional, and reasonably priced shoes. I am on my feet for 12 hours a day for work with heavy lifting, and as I'm breaking them in now I'm thanking Edward with every step my happy little feet are taking. He sold me on the Asics Gel Cumulus 18 shoes and while hot pink is not my absolute favorite color, the clouds (aka the shoes) I'm walking on outweighs that small detail. Breaking them in has been painless, and so comfortable!!! Second note, they didn't have my size in the store (literally the only size they didnt have, their stock is still good!) so I patiently waited about 5 business days for them to arrive at my doorstep but it was so worth it!!!! These are my second pair of work shoes I've bought from Edward because he really knows his stuff. He's a long distance runner with decades of experience and if you're in need of some professional guidance on running shoes, whatever your endeavors may be, Edward will help you find the right shoes for your step!

This is a good spot to start if you're coming to the outlets for shoes. We like to start here…read morewhenever we come with our kids as they have a good selection of brands and styles vs. most other stores in the outlets that are specific to a brand. Do they always have something we want? No. But sometimes the do and other times they help us get a sense of what to look out for at the other shops. It's a great place to at least dip your toes in first. Staff is fine. They're often only around when you seek them out. They're not trying to avoid helping, but the store is often bare bones so the staff need to be busy operating the registers and other things vs roaming around looking to help customers. Prices are great though. So if you find something you like, don't hesitate to pick them up. Chances are you either won't find the same thing in the area or, if you do, for the same price.