This company is great, they were able to work with me and my budget to get the job done, and done…read morenicely. The crew was very respectful and friendly, the owner was very knowledgeable, he helped answer any questions I had throughout the installation, he always responded quickly to any question I had. I will definitely be using them again in the future. Thank you Diamond H Pools!

I have has numerous issues with their billing, can not ever reach anyone to talk to, they never…read morereturn email or calls. From several different people who have been to my house to perform the cleaning and up-charging for additional chlorine, in addition to breaking the chlorine tab holder that leaked for 3 months. No t satisfied at all.

This business serviced my brother's pool. They got the…read moreinvoice Monday evening for work done last week. My sister-in-law fired them because he never showed up Friday like he was scheduled to. Then, she gets contacted by the police saying they didn't pay the invoice. The deputy told them it's a civil matter. My SIL paid the $2900 invoice within an hour of receiving it. It is very unprofessional of these people to First not show up for agreed services and then to actually call the police on an invoice that was a not late. I contacted this business and told them it's illegal for them to file a false police report and they should apologize to my SIL. They told me they aren't apologizing for anything.

We are very happy with our service received from performance pool service. Definitely will be using…read morein the future if needed.

Incompetent service provider. Representative broke a part so our pool didn't run for two weeks…read more They still serviced the pool and charge us full service sweep, vacuum chemicals. PP Explained that they couldn't find a part and there is a shortage of shock. Other companies in town have plenty of shock. First picture is the way PP left our pool. Second picture is after two days after we took it back and got help from another company that has been serving Baytown for years. When we canceled the girl was so caddy. Maybe glad she didn't have to pay for repairs!

Highly recommend Pool Porters, love its a family business and will take care of all your pool…read moreneeds. Great job and thank you to the Porters for being reliable, knowledgeable and friendly.

Blue Science has continued to impress with their customer service and quality…read more Since my last postings-Rich has been emailing me to ensure they were meeting my expectations. This past Monday, Martin Luther King Jr. Day, they did not come. Now, this has happened in the past on federal holidays, and I thought nothing of it, thinking maybe they would come Tuesday or just the next week. It's not summertime and most of the leaves have fallen by now, so I wasn't in a rush to have the pool serviced. I emptied the basket a few times this week and went about my business. Rich e-mailed me Thursday asking how the pool service was that week. Confused, I replied stating that no one came, and I verified this by checking the service card they leave-sure enough, they did not show up this week per the card's record. He replied kind of shocked, and said that weather permitting, somehow would be out to service my pool and fill out the card today. Now I've only lived in Houston for about 2 years, and today we had icy roads and very bad driving conditions (Houston normally has horrible drivers, but add ice into the equation and that's a horrible combination). Sure enough, one of his techs, Buddy, showed up in the afternoon and fully serviced my pool albeit being 34 degrees outside. This went completely beyond my expectations, though I would have completely understood if Rich had called me up and said that the conditions are abysmal and they will just service the pool another day. Buddy did a great job cleaning my pool and Blue Science has really stepped up in their service. Finally, I can say I'm happy to be their customer and hope this level of service continues.

I know a little about my pool since I've taken care of it before. I'm skeptical of pool companies…read moreand the level of training that they have with their techs, and I'm especially skeptical of a pool service company telling me I need to have something repaired because of my last experience that I had with a leading company who I won't mention here. We've had these guys clean and maintain our swimming pool for the better part of this season and it was all going smoothly. The pool water had looked good and it seemed our pool cleaner was attentive to brushing and vacuuming every week. I was very concerned when last month out of the blue I received a call from my pool cleaner telling me that my pump wasn't working right and I needed a service call for diagnosis. When I asked, he couldn't give me any clear indication of what was wrong - other than to say that our pump wasn't circulating water properly. As I said I've maintained my pool before myself - so I proceeded to ask him what position the valves were in, if the strainer baskets were empty on the pump and the skimmer, and if the filter pressure was high. My technician walked me through the settings and it seemed everything was in order but the pump still wasn't moving much water. I told him I needed to look at it myself when I got home from work. When I got home I found the pump was sucking in air as described and was barely moving water -- what a pain. I called their office and approved the service call for diagnosis so they could determine what was wrong. They said they needed to send a licensed repair technician to perform the diagnosis in case something was wrong with the motor and they needed to re-wire it. The repair technician showed up as scheduled and called me while reviewing the equipment. He found there was a problem with the pump seal and recommended some other parts as well. I pressed him for a quote on the cost of the work but he said he had to have the office contact me with the exact numbers. I told him I needed a call soon and held my breath. About an hour later I received a call from the repairs office and an email with the quote. Parts and labor for the seal and parts to rebuild the pump was about $250. I approved the work and asked if we could have it done right away. I was promised next day service and assured the repair tech would verify everything with the pool was ok when he was there. I couldn't afford to have the chemistry get out of whack since I had plans for the weekend. The next day the repair tech called me on his way to the pool and after the parts were installed. He then checked everything and went over the circulation, chemistry, and filter pressure with me on the phone. All was ok. Since performing the repairs last month that pump has run like new. This is the best experience I've had in 6 years with a company servicing our pool. They do a good job cleaning - and with the pump repair they were prompt, professional, technically capable, and able to handle everything over the phone without me having to leave work. I appreciate the way they do business and recommend them.

Repair leaking Jandy valve. Francisco wanted 80% upfront before he started. This is ridiculous. I…read morewill never use somebody that request such a large upfront payment.

I requested a quote and responded very quickly. Next day he was at my house cleaning my above…read moreground pool which the water had turned green. Within a few hours the water started clearing up. Very satisfied with the results.

I do not recommend this company. The pool cleaner charged $1299 to drain, pressure wash, and refill…read morethe pool. I paid him prior to him finishing the job and he barely pressure washed the pool and never returned to check the water quality or if the pool refilled completely. He saw that the pool was green before he left but didn't do anything to rectify the issue. Now I'm stuck paying another company to fix his half-done job.

This is the second time I've used David for help with my parents pool while they were out of town…read more The first time I called him was because the pump was not working. He took time to drive out to their house only to discover that it was just a tripped breaker! He gave us lot's of good advice and did not charge me to reset that breaker ;) This time it was the Polaris and while a little more in depth than the first time the rate was fair and he was extremely prompt and forthcoming - all along trying to save me money! I would absolutely recommend Freedom Pool service and I will definitely call him again when my parents are out of town because clearly I am not a very good house sitter! :)

Our pool could not have turned out any better. We are the envy of our neighborhood. There is no…read moredoubt in my mind that adding this pool to our home WILL increase the value and the desirability of this property. Wonderful job by Brad and his team.

Very knowledgeable and respectful staff. They sell Tenjam Pool Loungers and were very helpful in…read morethe sales process & delivery. Management seems very informed of new pool technology and willing to help with questions.

Was losing water in the pool. Asked for leak detection service on the pool plumbing. The boss came…read moreout, saw a leak at the skimmer and suggested fixing that rather than running all the system tests for half the quoted price. Will (and did) call them out again months later when the waterfall pipes were leaking.

These men are amazing and found my pool leak that many could not find they are so good and kind…read moreand they did the repair I can't say enough about how happy I am with this fabulous Company JC's Leak Detection