Very thorough and good business manner I've been considering to this office for over ten yearsread more

Great staff and high quality of care. Very busy office so patience pays off. Easy free parking in…read morethe hospitals parking garage.

My husband had a severe eye injury from sulfuric acid and was referred to Triad by the ER for…read morefurther care. The ER physician called in advance to let them know we would be coming. Upon arrival, my husband was unable to open his eyes and was shaking he was in so much pain. It was a work related injury and we were informed they don't do workers comp. I said I would just pay out of pocket and was told they would not see him because they "didn't want it to come back on them." Not entirely sure what that means, but I was informed by another eye clinic that REFUSING to see an injured person in distress is in fact illegal(not to mention unethical and cruel). Triad could not care less about human beings suffering. I am sure there are wonderful doctors here, but they work for a crooked company built around selfish and unethical monsters.

I had a great experience at Triad Eye Institute for my LASIK corrective surgery. I would do it…read moreagain in a heartbeat, and I wish I had done it sooner. I LOVE waking up in the morning and not having to fumble around with contact lenses. Having lasik also reduced my carbon footprint as I am no longer having disposable lenses shipped to my house each encased in disposable plastic. I felt at ease throughout the entire process, and the discomfort was quite minimal. I would go through the entire lasik process again to avoid a routine dental cleaning if that perspective helps at all? On the day of my surgery I was in and out in what felt like no time. My driver took me home in my funny looking protective goggle. Then, I slept for as long as a could. When I woke up, my vision was slightly blurry, but nothing compared to what it felt like without glasses or contacts. I had the whole weekend to recover, but I honestly could have functioned fine 24 hours after the procedure. I recommend getting the procedure in the winter so you don't have to worry about sweat, swimming, sunscreen, etc. during the recovery process. I loved that Triad worked with my eye doctor office, so I was able to the follow ups with a doctor I already knew and trusted. The reason I gave it four instead of five stars is that I wish I had more information about just how much I would be needing to use the lubricating eye drops in the first couple of weeks. I was under using them, and my vision was not as clear as it could have been right away. Once I figured out how much I should be using, I had even better vision than my corrected vision before surgery. One year later, my vision is still 20/15 (that's better than 20/20). I haven't dealt with dryness beyond the first month. The only side effect I still experience is a couple more floaters in one eye than I used to be able to see. This is a common, harmless side effect (unless there is a sudden change or significant increase later on). Again, I would still do the surgery again in a heartbeat.

I showed up on the wrong day (oops) and they still worked me in. The exam was thorough,…read moreprofessional and results were explained well. Dr. Free and his staff were exceptional and kind. I ended up with a new pair of scratch resistant progressives and frames that I love all within my insurance allocation. The last eye doctor that I went to charged me $400, after the insurance allowable, for just replacement lenses. I am forever Dr. Free's patient.

Excellent service and care from the front desk, staff, and doctor. I love the contacts he fitted me…read morein. Highly recommend!

Scheduling has problems. We were told to be there for surgery at 8:40 and surgery wasn't until…read moreafternoon. That was one experience. The next surgery we were told to be there at 9:40 and surgery was scheduled for 1:00. Someone is messing up big time!

I felt like the care was good. The scheduling went well smooth. Set up my surgery easy and haven't…read morehad it yet. Will update this information after surgery. I like Dr Dyer

If I could give zero stars, I would. Signs everywhere warning patients to not be late but they…read moreconsistently keep patients waiting a minimum 60 minutes in freezing rooms to be seen by a doctor. Sure, they shuttle you around from room to room to make you think you're close to being seen but rest assured, it'll be 60 minutes or more before a doctor graces you with a visit. Rude receptionists to greet you to start your visit off with an accurate first impression.

I see Dr.HRomas he is the greatest he saved my eyesight in my left eye. Everyone is very nice and…read morefriendly

I left two messages with them asking for an appointment and didn't get any response. I can only…read morerate their responsiveness - which is non-existent. I have given up and looked elsewhere for service.

The staff is very knowledgable and friendly. The wait can be long at times but what can you expect…read morefrom great doctors like Dr. Ronk and Dr. Shaiebky. No pressure to buy glasses or schedule surgery and when I did things went very well. The billing department is always willing to work with people. But they except most medical insurance. Just not vision insurance. Both doctors are helpful and so patient.

Dr Briggs always is fantastic. He gave me back my sight. I highly doubt them The staff is awesomeread more

My first and last experience with this office. They are booked out for months and when it is your…read moreactual appointment time Dr. Cole doesn't actually come into office until 45 minutes after your expected arrival time with a blatant lack of regard for your time. No apologies given, and I was informed "it takes time to do these appointments " when I inquired as to why she wasn't even in the building when I checked in. I'm aware dr appointments take time, but just as it's expected for us to be courteous of their time, the same goes for us as clients! The disregard for our time and lack of respect for us will be the reason we do not return!

Best eye doctor ever!!! He is thorough, kind, and highly skilled!! Well-run practice!read more

Dr. Economou has a very professional staff. I left a message late Monday…read morefor a new patient appointment. Their automated text message service responded immediately to my voice message. One of the office managers contacted me Wednesday and we had an approval for an appointment Thursday morning at 10am. It's very apparent that they place customer service at the top of their list. Dr. Economou was professional, thoughtful and gave my wife a thorough his eye exam. A prescription for my wife's eye drops was immediately sent to our pharmacy. I can't remember when either of us have had a better experience with a Doctor. They obviously care about their patients and are ready to take care of their needs at any time. Glaucoma needs to be monitored every year. I wish we could give them 10 stars!