Very thorough and good business manner I've been considering to this office for over ten yearsread more

Great staff and high quality of care. Very busy office so patience pays off. Easy free parking in…read morethe hospitals parking garage.

My husband had a severe eye injury from sulfuric acid and was referred to Triad by the ER for…read morefurther care. The ER physician called in advance to let them know we would be coming. Upon arrival, my husband was unable to open his eyes and was shaking he was in so much pain. It was a work related injury and we were informed they don't do workers comp. I said I would just pay out of pocket and was told they would not see him because they "didn't want it to come back on them." Not entirely sure what that means, but I was informed by another eye clinic that REFUSING to see an injured person in distress is in fact illegal(not to mention unethical and cruel). Triad could not care less about human beings suffering. I am sure there are wonderful doctors here, but they work for a crooked company built around selfish and unethical monsters.

I had a great experience at Triad Eye Institute for my LASIK corrective surgery. I would do it…read moreagain in a heartbeat, and I wish I had done it sooner. I LOVE waking up in the morning and not having to fumble around with contact lenses. Having lasik also reduced my carbon footprint as I am no longer having disposable lenses shipped to my house each encased in disposable plastic. I felt at ease throughout the entire process, and the discomfort was quite minimal. I would go through the entire lasik process again to avoid a routine dental cleaning if that perspective helps at all? On the day of my surgery I was in and out in what felt like no time. My driver took me home in my funny looking protective goggle. Then, I slept for as long as a could. When I woke up, my vision was slightly blurry, but nothing compared to what it felt like without glasses or contacts. I had the whole weekend to recover, but I honestly could have functioned fine 24 hours after the procedure. I recommend getting the procedure in the winter so you don't have to worry about sweat, swimming, sunscreen, etc. during the recovery process. I loved that Triad worked with my eye doctor office, so I was able to the follow ups with a doctor I already knew and trusted. The reason I gave it four instead of five stars is that I wish I had more information about just how much I would be needing to use the lubricating eye drops in the first couple of weeks. I was under using them, and my vision was not as clear as it could have been right away. Once I figured out how much I should be using, I had even better vision than my corrected vision before surgery. One year later, my vision is still 20/15 (that's better than 20/20). I haven't dealt with dryness beyond the first month. The only side effect I still experience is a couple more floaters in one eye than I used to be able to see. This is a common, harmless side effect (unless there is a sudden change or significant increase later on). Again, I would still do the surgery again in a heartbeat.

I showed up on the wrong day (oops) and they still worked me in. The exam was thorough,…read moreprofessional and results were explained well. Dr. Free and his staff were exceptional and kind. I ended up with a new pair of scratch resistant progressives and frames that I love all within my insurance allocation. The last eye doctor that I went to charged me $400, after the insurance allowable, for just replacement lenses. I am forever Dr. Free's patient.

Excellent service and care from the front desk, staff, and doctor. I love the contacts he fitted me…read morein. Highly recommend!

I felt like the care was good. The scheduling went well smooth. Set up my surgery easy and haven't…read morehad it yet. Will update this information after surgery. I like Dr Dyer

i'm seeing dr kelli dyer for cataract surgeries. before my first surgery i told her office i'm…read moreallergic to versed and it causes adverse reactions. hearing this i was reassured we would figure it out. the procedure itself was uncomfortable. i was given versed, restrained by my arms, and told if i fidgeted i could lose my eye. after this i took concerns to office management. the official response to this is restraints are illegal and it didn't happen. that meds can cause some patients to experience memory fog. i got gaslit! the manager has helped much. first, she got the worst offending doctor barred from my second procedure. and i switched to general anesthesia. the entire staff takes turns laughing about how rude doctor x was being so funny, as they laugh. i got sexualized while being fitted for the intubation mask. my documented concerns about meds gets ridiculed and someone says if i have bad reactions i just need a better immune system. i'm not a jerk. i've been smiles and good feedback my side of the patient/doc contract. don't go here because no matter how well you self advocate the extremes like me are happening and in dr dyers case she blames the victim. the full transcript has more unprofessional conduct both relating to me and just staff goofing off at work. word limits are hard. (21:42) That's it. (21:43) Anyway. (21:44) I know you're, like... (21:46) I'm going to be a little bit shy. (21:48) Yeah. (21:50) You're not even that sexy, man. (21:51) You don't have to... (21:53) That's it. (21:53) You like that. this is the commentary for me while being fitted with an intubation mask (LMA)he asked if i liked that?~!! just add 30 minutes to these stamps. sorry about that. it's a limitation with ai transcriptions (14:18) Well, that was a much better experience (14:20) for everybody involved. (14:22) For everybody involved! (14:29) Oh, my gosh. (14:32) Just, like, the whole time. (14:34) This isn't working. (14:35) This isn't working. (14:36) This is shocking. (14:38) Well, it's because she doesn't want it. (14:41) Yeah, I would imagine. (14:42) That's probably why you didn't really... (14:45) Well, I mean, I wouldn't call it set up that it wasn't. (14:47) Like, even the first time I saw him in the office, (14:49) he was like, (14:50) Rich, that doesn't work for me. (14:51) And I was like, (14:52) okay. (14:54) Alright, we'll figure this out. (15:00) Yep. (15:01) So, he'll just have to get a recovery system. ^instead of finding the right meds for me (15:03) Yeah. (15:05) Usually, he takes back the irons when they're not... (15:07) Usually, yeah. (15:08) Yeah. (15:09) When they're not in shock. (15:15) Unless you have a patch. (15:26) Yeah, I gave him, like... (15:28) I had to give him a bunch of propofol (15:30) before he might even go off to sleep. (15:33) I was like, (15:35) holy moly. (15:37) We gave him, like, a good dose. (15:38) What I thought was a good dose. (15:39) And his eyes were still, like... (15:41) He was still, like, fighting it. (15:45) Yeah. (15:46) You could imagine (15:47) all of a sudden, (15:48) all of a sudden, (15:49) all of a sudden... (15:49) Yeah, you'd have to give him, like, (15:51) probably a triple the dose, (15:52) which they did not last time. (15:54) So... (15:54) No! (15:55) And... (15:56) Well, I'm telling you, (15:56) they have to, because... (15:59) I know. (16:01) He was never tuned. (16:03) Oh, I'm telling you, you're right. (16:04) You're getting what you're getting. (16:06) That's exactly right. (16:07) He was just so funny. ^they love the anesthesiologist i'd gotten banned from my procedure (16:09) What did he say? (16:09) He was just... (16:10) I mean, he was rolling his eyes, (16:12) and I honestly don't even remember (16:14) those triple doses. (16:17) Yeah. (16:17) That was so funny. (16:18) I can imagine that. (16:21) He's like, (16:21) I didn't go through (16:22) half the time after this (16:26) to get... (16:27) Is he... (16:28) Is he... (16:29) We've got a load on track, (16:31) and they work, like, you know... (16:32) Yeah. (16:33) 30 hours or whatever. (16:34) All right. (16:35) Let's turn back around. (16:36) Oh, no. (16:37) Or no, just stay like this? (16:38) You can just take him. (16:40) Oh, right. (16:40) He's fine. (16:42) Yeah, yeah. (16:44) You can call out.

I see Dr.HRomas he is the greatest he saved my eyesight in my left eye. Everyone is very nice and…read morefriendly

I am in complete shocked that a company would turn a patient away who could not see due to a…read morebilling error. My husband who is a patient of Dr. Tosi was turned away today due to billing issues. My husband was recently approved for Medicare and he also has BCBS. BCBS and Medicare are kicking claims back and forth to each other, I have spent countless hours on the phone trying to get this corrected. My husband has adquate coverage with no copay so this is a problem with both insurance companies going back and forth. Today he had an appointment and was turned away, My husband cannot see at all and really needed this appointment since he has been hospitalized for the last 3 months and has not had any eye treatments. I explained to the rude lady on the phone by the name of Candice that we have coverage and soon the issue should be taken care of please don't turn a patient away who cannot see. She didn't care and refused to offer or show any compassion. I will get the situation corrected eventually but I refuse to come back to this clinic, which is really heartbreaking because we Love Dr. Tosi but Candice left a bad taste. I am absolutely shocked that a company would turn away a patient who couldn't see due to a billing error. My husband, a patient of Dr. Tosi, was turned away today because of billing issues. He was recently approved for Medicare and also has BCBS. BCBS and Medicare are bouncing claims back and forth, and I have spent countless hours on the phone trying to get this sorted out. My husband has adequate coverage with no copay, so this is purely a problem with the insurance companies. Today, he had an appointment and was turned away. He can't see at all and really needed this appointment since he's been hospitalized for the past three months and hasn't had any eye treatments. I explained to the rude lady on the phone, Candice, that we have coverage and that the issue should be resolved soon. I pleaded with her not to turn away a patient who cannot see. She didn't care and showed no compassion. I will eventually get the situation corrected, but I refuse to come back to this clinic, which is heartbreaking because we love Dr. Tosi, but Candice has left a bad taste.

very poor bedside manner, his nurse is rude and I was rushed out of the exam room. Find another Dr…read more he told me I needed lassie for the problems I was experiencing. Iris pigmentary syndrome. How could a specialist be so far off base.

i cant say enough kind words to describe Dr Weiss. i used to be an employee and a patient. he's a…read morevery caring, empathetic soul and i literally adore him he graduated from a very good school and is sooo knowledgeable and skilled. he donates time to the needy. his wife is awesome too. and the staff there make you feel so "comfy" right when you walk in. he's a glaucoma specialist so if you need one definitely go to him~!

I left two messages with them asking for an appointment and didn't get any response. I can only…read morerate their responsiveness - which is non-existent. I have given up and looked elsewhere for service.

The staff is very knowledgable and friendly. The wait can be long at times but what can you expect…read morefrom great doctors like Dr. Ronk and Dr. Shaiebky. No pressure to buy glasses or schedule surgery and when I did things went very well. The billing department is always willing to work with people. But they except most medical insurance. Just not vision insurance. Both doctors are helpful and so patient.

Best eye doctor ever!!! He is thorough, kind, and highly skilled!! Well-run practice!read more

Dr. Economou has a very professional staff. I left a message late Monday…read morefor a new patient appointment. Their automated text message service responded immediately to my voice message. One of the office managers contacted me Wednesday and we had an approval for an appointment Thursday morning at 10am. It's very apparent that they place customer service at the top of their list. Dr. Economou was professional, thoughtful and gave my wife a thorough his eye exam. A prescription for my wife's eye drops was immediately sent to our pharmacy. I can't remember when either of us have had a better experience with a Doctor. They obviously care about their patients and are ready to take care of their needs at any time. Glaucoma needs to be monitored every year. I wish we could give them 10 stars!