I bought contacts from this place in November 2024 and just got a call in July 2025(nearly a year…read morelater) saying they undercharged me $20 and I now need to pay the difference. I already paid a lot for the contacts at the time, and now they're trying to collect more money months later? That's strange and unprofessional. If it was truly their mistake, it should've been written off. I won't be coming back--I'll take my business somewhere more reliable.

Hit my insurance for every penny they could get, and I still paid $380 for glasses with defective…read morelenses, and contacts I can't wear. I asked 2x for daily lenses, the same product I used before, and had used for years. I was STILL given long wear lenses, that I couldn't wear for the duration he expected me too. After waiting WEEKS for new lenses, I called, and they were finally swapped. Paid extra for upgraded lenses, they didn't even come w scratch proof, or anti glare. I also asked if they could please put me back in the original type of contacts I'd worn for 10yrs (and asked for), and they wanted me to come back a week later, and charge me again - for them not listening the 1st time. I KNOW what works, after 30yrs of contacts, another visit just wastes more of my time, and insurance resources. This place is a scam. They don't listen, and are only interested in getting you for every penny they can. They also overcharged my daughter too. They have made ZERO effort, or apology to fix this. I'm still without contacts, and have subpar glasses. I'd ABSOLUTELY go somewhere else.

Pros: we found this place through a Yelp recommendation. It was easy to call and book an…read moreappointment. Cons: I don't know how to explain it. The optometrist was not rude. But she was angry the whole time. She never said the wrong thing. But you could just tell that she absolutely hated us. I didn't like that they kept trying to sell us on this retinal scan. Multiple times. Our insurance didn't cover it. And I did my research about it online. We're considered low risk patients and didn't need to do it. I stayed strong and didn't do it even though she kept saying I did need it. So then when it was my husband's turn, she told him that I didn't need the scan, but he definitely did. So he caved and paid for it. We got a text message requesting we leave a review. . And I didn't do it because I was not happy with the service here. But nothing really bad happened. But now I wish I had filled it out because it was a bad experience. Once my husband and I really had a chance to compare experiences, I realize that we had a terrible time here.

I have vision insurance which I've paid for the past 5 years that I don't even use. I always miss…read morethe deadline to cancel it. My eye exam has been unchanged for the past 10 years but since I have eye insurance why not get an eye exam. Arrow Eye Care was the closest to my work. I was able to make an appointment the same week I called. The receptionist was friendly. The optometrist, Dr. Tran, was great. The eye exam was done quickly. My eye exam is still the same which is good. I went to EyeMart next door to inquire the cost of new pair of glasses with insurance which cost more than online suppliers like EyeBuyDirect. The irony of U.S. healthcare.

I highly recommend twenty twenty eye care. All the staff and Dr Beasley is amazing and very kind…read more We had the privilege to have Jamie help us out with our glasses needs. She is a delightful lady, very sweet, helpful and definitely knows her stuff. She helped me by explaining me how bifocals transitions work since That is the route I have to go. Thank you Jamie for making my husband and I experience a delightful one. Your amazing.

Good customer service. We got our eye exam appointment scheduled for the next day. There wasn't any…read moremention that the retinal photos cost an extra $49. Not sure if the retinal photos are optional or required for first visit or every year. Wish there is a bigger selection of glasses. I had to put down a $50 deposit for them to bring in a few more pairs of glasses to look at. The deposit will go towards the price of the glasses.

I started going to Dr. merchant a year ago and I have now had two visits and been very happy with…read moreeverything. His staff are knowledgeable and friendly. He himself is very knowledgeable, quiet and has modern technology. I've never had an issue with having to reschedule or had a billing issue. I pay with my flexible spending account and go about my way. I cannot speak for his options on glasses or contacts due to not needing them but I see that he has a large variety.

Great care, friendly staff and a nice selection of frames. Their new office is beautiful and…read moreinviting too.

I don't recall the doctors name it was a man. He was great, staff is great and I received a great…read moreprescription!

Saw McDaniel again last week, contact problems which are always readily addressed. But I want to…read moreaddress the review by Brittanie, 2/26. Like you I've been going here for years. You said "she", I'm a patient of Chris McDaniel. But I understand that you feel things have changed. They have. And like you, I don't understand it, can't put a finger on it, can't verify a motive. You said, "seemed quite rigid and strange to not be accommodating". Okay we agree, something's awry. But, from my viewpoint, it's still a fun place with the artful displays, the inspired wall paintings, an optometrist who knows sign language, medical competency, etc. Perhaps you'll rethink leaving.

This is one of the best eye doctors in the state. He is confident, kind, accurate, and experienced…read more His staff is extremely friendly and knowledgeable and know a lot about all types of insurance. They are patient with my questions and concerns (I hate the eye pressure checker thingy). Their selection of glasses is standard. They have Harley Davison and Wiley-X brands! They also have the clip on sunglasses brand. I decided to buy two pair today and they worked diligently to find out how to save me the most money with my insurance. Their office is clean and peaceful. I had a very small wait time. My appointment was at 11 and I was back to see the doctor at 10:58. If you need your eyes checked or an updated prescription please check out James L. Janowiak. You will not be disappointed.

Dr. Ward is the best in the Tulsa area. He's always there to help with any concerns you might have.read more

Had my eye appointment here a couple of weeks ago and had an absolutely horrendous experience from…read morestart to finish. I requested an appointment online but no one called me back. I had to call and schedule a new appointment. Apparently they did not have an opening at the time i requested, so no one called back! As I walked in the door one of the front desk staff was on the phone and the other one there completely ignored me and started talking to the person that walked in right after me! So rude and unprofessional. The doctor seemed okay and did what he's supposed to. In the middle of the appointment they made me walk to the "store" to pick out the glasses I like,. The whole experience seemed like it was geared towards up selling their glasses. I walked away thinking this could have been better but the worst was yet to come! I came back the next day with my wife and kids to pick my glasses. Admittedly we were there a few minutes before closing, but the entire staff was rude and made faces. The manager there did not seem interested in having us neither did the staff. This was certainly no Chick-fil-a, but more akin to a Walmart where staff seem disinterested. We are never going back! Will buy my glasses elsewhere. Rude and Unprofessional Staff!

I am very pleased with my visit to Dr. Paul Loving. He and his staff were extremely kind and…read morehelpful. I never felt rushed or overlooked at any point in the process of scheduling the appointment or during the eye exam. I had a lot of questions, but Dr. Loving and his crew patiently answered each one. Thanks a million!!!

My insurance covers $75 towards the eye exam. Made the appointment a week in advance and had to…read moretravel 30 miles to the office. I filled all the paperwork out online prior to my appointment. All was a waste of time because they didn't happen to mention they charge new patients $150!! They called it a co-pay. My insurance doesn't say anything about a co-pay. I wanted my time and gas because not only was I not told about a co-pay, but I didn't expect to pay $150. Most people would have like to know something like that before hand. Also when I left i the office back to get a better understanding of this "co-pay" and how they need to tell people up front because this is something they are charging and how my time was completely wasted they were rude as hell and unapologetic.