I left two messages with them asking for an appointment and didn't get any response. I can only…read morerate their responsiveness - which is non-existent. I have given up and looked elsewhere for service.

The staff is very knowledgable and friendly. The wait can be long at times but what can you expect…read morefrom great doctors like Dr. Ronk and Dr. Shaiebky. No pressure to buy glasses or schedule surgery and when I did things went very well. The billing department is always willing to work with people. But they except most medical insurance. Just not vision insurance. Both doctors are helpful and so patient.

I've seen Haley Baldridge twice now, and I really felt cared for each time. She took her time going…read moreover my history, knew about my genetic conditions and dry eyes, didn't attempt any procedures/labs that wouldn't change my treatment plan, and showed concern for medication costs. After trying to get help for several months from another outside provider, she completely helped me in one visit. They even provided medication trials and wrote a pre-auth for my insurance to approve it, which they did. I think it's easy to tell nowadays if you have a once in a lifetime provider that genuinely cares about you or someone who will write you off because you're too young, too complicated, too etc. She is definitely that supportive provider who will go above and beyond for you. It really is such a relief that I landed here, a major relief from my symptoms for one, and knowing I'll be heard. If you choose to go here, go see her. You'll be in great hands!!

Do not use this medical group. They will steal your money if you change your mind! Instead of…read morerefunding the money paid for a surgery that was canceled, they took it out of our account again. They do not even know how to do a refund. Do you want to trust them with your eyes? I think not. We've had to shut that card off, report to the bank that it was fraudulent, and now they owe us double the money back. (over $1100) Plus, once we took our care to Triad we heard more horror stories of patients moving care and having to fight to get any money refunded that was prepaid! Save yourself the nightmare we are experiencing.

Dr. Economou has a very professional staff. I left a message late Monday…read morefor a new patient appointment. Their automated text message service responded immediately to my voice message. One of the office managers contacted me Wednesday and we had an approval for an appointment Thursday morning at 10am. It's very apparent that they place customer service at the top of their list. Dr. Economou was professional, thoughtful and gave my wife a thorough his eye exam. A prescription for my wife's eye drops was immediately sent to our pharmacy. I can't remember when either of us have had a better experience with a Doctor. They obviously care about their patients and are ready to take care of their needs at any time. Glaucoma needs to be monitored every year. I wish we could give them 10 stars!

My cataract operations went well. Care for other eye concerns has gone well. Excellent office…read moredemeanor, very positive and knowledgeable.

Dr. Siddiqui is a very professional Dr. I found him as a referral from my primary Cary physician…read more After reading his resume I booked my appointment. I was not disappointed. I recommend-

Dr Allison left chicken bones in the waiting area which was disgusting. His entire office seemed…read moreout of control. Nurses didn't quite know what they were doing, dr. Allison was very pushy with the nurses. He didn't seem like he wanted to talk about anything and was very quick disregard and ignore what you're telling him. He only spent a total of 5 minutes talking to me which was ridiculous. He also is very obese and doesn't keep himself very well which leads me to believe that he is lazy and isn't very particular. When it comes to LASIK eye surgery you want somebody that's going to be really particular. My first impression of him was reinforced by the chicken bones and the nurses cleaning up after him and apologizing for him. He was playing naked and afraid in the waiting room which offended a lot of people. The whole visit was just weird. If you are thinking about getting LASIK surgery you should go to doctor Langley. Dan Langley. I would completely and totally avoid Dr Allison.

Eye care for dry eyes- All the people at the center are friendly and express genuine concern for…read moreyou. Office works with schedule and explains billing and works with you when you have problems.

DO NOT RECOMMEND Staff was dismissive and rushed. Wrong lens and inserted incorrectly in BOTH…read moreeyes. Had to find a Retina Doctor in New Jersey to extract and exchange. They were able to save one eye

Very thorough and good business manner I've been considering to this office for over ten yearsread more

Great staff and high quality of care. Very busy office so patience pays off. Easy free parking in…read morethe hospitals parking garage.

I can't even begin to express anxiety. I have going to eye doctors, but the technician Lisa made my…read moreexperience wonderful and I can't think enough and can't recommend this place to anyone. Thank you everyone wonderful experience and thanks again Lisa for all of the information and your immaculate aura that just kept me calm.