I left two messages with them asking for an appointment and didn't get any response. I can only…read morerate their responsiveness - which is non-existent. I have given up and looked elsewhere for service.

The staff is very knowledgable and friendly. The wait can be long at times but what can you expect…read morefrom great doctors like Dr. Ronk and Dr. Shaiebky. No pressure to buy glasses or schedule surgery and when I did things went very well. The billing department is always willing to work with people. But they except most medical insurance. Just not vision insurance. Both doctors are helpful and so patient.

I've seen Haley Baldridge twice now, and I really felt cared for each time. She took her time going…read moreover my history, knew about my genetic conditions and dry eyes, didn't attempt any procedures/labs that wouldn't change my treatment plan, and showed concern for medication costs. After trying to get help for several months from another outside provider, she completely helped me in one visit. They even provided medication trials and wrote a pre-auth for my insurance to approve it, which they did. I think it's easy to tell nowadays if you have a once in a lifetime provider that genuinely cares about you or someone who will write you off because you're too young, too complicated, too etc. She is definitely that supportive provider who will go above and beyond for you. It really is such a relief that I landed here, a major relief from my symptoms for one, and knowing I'll be heard. If you choose to go here, go see her. You'll be in great hands!!

Do not use this medical group. They will steal your money if you change your mind! Instead of…read morerefunding the money paid for a surgery that was canceled, they took it out of our account again. They do not even know how to do a refund. Do you want to trust them with your eyes? I think not. We've had to shut that card off, report to the bank that it was fraudulent, and now they owe us double the money back. (over $1100) Plus, once we took our care to Triad we heard more horror stories of patients moving care and having to fight to get any money refunded that was prepaid! Save yourself the nightmare we are experiencing.

Dr. Economou has a very professional staff. I left a message late Monday…read morefor a new patient appointment. Their automated text message service responded immediately to my voice message. One of the office managers contacted me Wednesday and we had an approval for an appointment Thursday morning at 10am. It's very apparent that they place customer service at the top of their list. Dr. Economou was professional, thoughtful and gave my wife a thorough his eye exam. A prescription for my wife's eye drops was immediately sent to our pharmacy. I can't remember when either of us have had a better experience with a Doctor. They obviously care about their patients and are ready to take care of their needs at any time. Glaucoma needs to be monitored every year. I wish we could give them 10 stars!

I felt like the care was good. The scheduling went well smooth. Set up my surgery easy and haven't…read morehad it yet. Will update this information after surgery. I like Dr Dyer

i'm seeing dr kelli dyer for cataract surgeries. before my first surgery i told her office i'm…read moreallergic to versed and it causes adverse reactions. hearing this i was reassured we would figure it out. the procedure itself was uncomfortable. i was given versed, restrained by my arms, and told if i fidgeted i could lose my eye. after this i took concerns to office management. the official response to this is restraints are illegal and it didn't happen. that meds can cause some patients to experience memory fog. i got gaslit! the manager has helped much. first, she got the worst offending doctor barred from my second procedure. and i switched to general anesthesia. the entire staff takes turns laughing about how rude doctor x was being so funny, as they laugh. i got sexualized while being fitted for the intubation mask. my documented concerns about meds gets ridiculed and someone says if i have bad reactions i just need a better immune system. i'm not a jerk. i've been smiles and good feedback my side of the patient/doc contract. don't go here because no matter how well you self advocate the extremes like me are happening and in dr dyers case she blames the victim. the full transcript has more unprofessional conduct both relating to me and just staff goofing off at work. word limits are hard. (21:42) That's it. (21:43) Anyway. (21:44) I know you're, like... (21:46) I'm going to be a little bit shy. (21:48) Yeah. (21:50) You're not even that sexy, man. (21:51) You don't have to... (21:53) That's it. (21:53) You like that. this is the commentary for me while being fitted with an intubation mask (LMA)he asked if i liked that?~!! just add 30 minutes to these stamps. sorry about that. it's a limitation with ai transcriptions (14:18) Well, that was a much better experience (14:20) for everybody involved. (14:22) For everybody involved! (14:29) Oh, my gosh. (14:32) Just, like, the whole time. (14:34) This isn't working. (14:35) This isn't working. (14:36) This is shocking. (14:38) Well, it's because she doesn't want it. (14:41) Yeah, I would imagine. (14:42) That's probably why you didn't really... (14:45) Well, I mean, I wouldn't call it set up that it wasn't. (14:47) Like, even the first time I saw him in the office, (14:49) he was like, (14:50) Rich, that doesn't work for me. (14:51) And I was like, (14:52) okay. (14:54) Alright, we'll figure this out. (15:00) Yep. (15:01) So, he'll just have to get a recovery system. ^instead of finding the right meds for me (15:03) Yeah. (15:05) Usually, he takes back the irons when they're not... (15:07) Usually, yeah. (15:08) Yeah. (15:09) When they're not in shock. (15:15) Unless you have a patch. (15:26) Yeah, I gave him, like... (15:28) I had to give him a bunch of propofol (15:30) before he might even go off to sleep. (15:33) I was like, (15:35) holy moly. (15:37) We gave him, like, a good dose. (15:38) What I thought was a good dose. (15:39) And his eyes were still, like... (15:41) He was still, like, fighting it. (15:45) Yeah. (15:46) You could imagine (15:47) all of a sudden, (15:48) all of a sudden, (15:49) all of a sudden... (15:49) Yeah, you'd have to give him, like, (15:51) probably a triple the dose, (15:52) which they did not last time. (15:54) So... (15:54) No! (15:55) And... (15:56) Well, I'm telling you, (15:56) they have to, because... (15:59) I know. (16:01) He was never tuned. (16:03) Oh, I'm telling you, you're right. (16:04) You're getting what you're getting. (16:06) That's exactly right. (16:07) He was just so funny. ^they love the anesthesiologist i'd gotten banned from my procedure (16:09) What did he say? (16:09) He was just... (16:10) I mean, he was rolling his eyes, (16:12) and I honestly don't even remember (16:14) those triple doses. (16:17) Yeah. (16:17) That was so funny. (16:18) I can imagine that. (16:21) He's like, (16:21) I didn't go through (16:22) half the time after this (16:26) to get... (16:27) Is he... (16:28) Is he... (16:29) We've got a load on track, (16:31) and they work, like, you know... (16:32) Yeah. (16:33) 30 hours or whatever. (16:34) All right. (16:35) Let's turn back around. (16:36) Oh, no. (16:37) Or no, just stay like this? (16:38) You can just take him. (16:40) Oh, right. (16:40) He's fine. (16:42) Yeah, yeah. (16:44) You can call out.

My cataract operations went well. Care for other eye concerns has gone well. Excellent office…read moredemeanor, very positive and knowledgeable.

Dr. Siddiqui is a very professional Dr. I found him as a referral from my primary Cary physician…read more After reading his resume I booked my appointment. I was not disappointed. I recommend-

Eye care for dry eyes- All the people at the center are friendly and express genuine concern for…read moreyou. Office works with schedule and explains billing and works with you when you have problems.

DO NOT RECOMMEND Staff was dismissive and rushed. Wrong lens and inserted incorrectly in BOTH…read moreeyes. Had to find a Retina Doctor in New Jersey to extract and exchange. They were able to save one eye

Very thorough and good business manner I've been considering to this office for over ten yearsread more

Great staff and high quality of care. Very busy office so patience pays off. Easy free parking in…read morethe hospitals parking garage.

I can't even begin to express anxiety. I have going to eye doctors, but the technician Lisa made my…read moreexperience wonderful and I can't think enough and can't recommend this place to anyone. Thank you everyone wonderful experience and thanks again Lisa for all of the information and your immaculate aura that just kept me calm.