This CVS is fairly new (relocated up about 6 or 7 blocks from their old location). So it's bright…read more& clean with a small pharmacy and a lot of random stuff, like all big CVS stores these days. My major complaint was that I couldn't get anyone in the pharmacy to help me with our FSA question. CVS's system will tell you if an item qualifies for FSA spending or not - once I had purchased the items, the receipt clearly told me. But the gals in the pharmacy had no clue how to find that data in their system (they can - I've been able to have it done at other locations). But, then again, the girl at the pharmacy counter also didn't know what an FSA was...so... Anyways, it's a nice, newish CVS with anything you'd ever want. So no major complaints.

I actually really like this CVS. I use the pharmacy about once a month and purchase miscellaneous…read moreitems from the store. They have always been in stock with anything I need and always has some good sales items. The pharmacy workers have always been a pleasure to work with versus Rite Aid or Walgreens. This specific CVS pharmacy has really nice pharmacists working there and they will always answer my questions. Typically I use the drive up though and it works just fine for me.

This Rite Aid has the nicest employees of any Rite Aid anywhere!…read moreEvery time we stop here, no matter who is working or what they are doing they always stop to see if we need help. SO Nice!!!!! Thanks folks, we will keep choosing your location over the others!

Every pharmacist and tech in this Rite Aid is exceptional as is the professional sevice they…read moreprovide.

Not a huge fan of chain pharmacies, but CVS in Emmaus is just about perfect. Short on meds until…read morepayday? They have your back. They've covered my husband's heart meds and my son's meds until we got paid. 2 or 3 days may not seem like much, until you live without it. Thank you.

I was food shopping at Weis Markets, and along with groceries, also purchased Mucinex. The…read moreattendant took my drivers license instead of simply my date of birth (I'm 73), and then the register directed her to have me pay at another station. I do not shop at Weis to have my time wasted, be treated like a drug dealer looking to cook drugs, or be interrogated and will likely take my business elsewhere if this food chain now views customers as criminals!

After not shopping at wise for several months because the checkout process is so bad it was…read moreconvenient to stop so I tried again; and failed. The checkout machine couldn't get the discounted price right and two store workers couldn't get it to get it right either. After 10 minutes I gave up and walked out. Wise's checkout is terrible. Prices are constantly wrong so you have to scrutinize every scan, the machine yells at you if you don't hurry and throw the item in the bag fast, and then it kept timing out as two store workers tried to get the price to record correctly. Wasted a half hour of my life and walked out without any items. Terrible. This time I will never be tempted to go back; I never have a good experience.

Store is always clean, workers always willing to help you find something, if your unable to find…read moreit. If front line is getting to long, they always call over the intercom, to have someone else open another register, so customers don't have to wait to long. Great rewards program, saves you some extra money on the long run, and on line they have clip less coupons. *Never had to use there actual pharmacy part of the store*

This Walgreens is a very nice store overall,,, bright, clean, well stocked, and easy to shop…read more Unfortunately, the checkout experience was awful. The cashier gave no greeting, no smile, no "thank you," no "have a nice day" ... nothing. He simply handed me the bag without saying a word. Wth? That kind of cold, indifferent service really stands out in a customer-facing position. A clean, well-run store loses a lot of goodwill when the final interaction feels that dismissive. Management should seriously look at cashier training and basic customer-service standards. A simple greeting and thank-you cost nothing, but they make a big difference.

Awesome Experience! The staff are professional, courteous,, knowledgeable and welcoming, I finally…read morefound the perfect pharmacy. This business is an Allentown Gem!

Great same day medication delivery services unless calling late in the day. Stop in refills take…read morearound 15 mins depending the day of time. Better then a chain drugstore for getting medications. If you want make up or buy one get one of tissues go to a chain. This place is personable without the drama or negative attitude from other places. They are at a great place near Lehigh Valley Hospital 17th and Chew Streets. Very close to the Emergency center which helps a lot

Pharmacist is rude. Not helpful and judges everyone. Most of the staff is good. Clean store.read more

I have been picking my medications up at this CVS for a year. I have had some more minor issues…read moreover the past year, both related to the customer service and the way meds have been filled, but nothing that left such a bad taste in my mouth like what happened yesterday. The closest thing that comes to this is when I called them last summer for clarification on a med and the same pharmacist I'm going to speak about later was extremely rude, easily frustrated, and ended up hanging up on me mid conversation. Anyways, fast forward to present time. I am on a transdermal gel medication. The instructions my doctor gave stated apply 1 packet to each arm once a day. However, the pharmacy was insistent that a 1 month supply would be 30 packets. Since the instructions stated "each" I took this to mean 2 packets a day (1 per arm). When I initially pointed this out to the pharmacy using the CVS messaging app I was told that wasn't clear and I would need to contact my Doctor to send a clearer prescription. Messaged my doctor, she messaged me back and said I was correct and it should be 2 packets a day. I got an alert a few days later that my prescription was ready. When I went to the pharmacy to pick up the updated prescription, they gave me 80 packets but stated that would be a 2 month supply. When I clarified that I did get confirmation from my doctor that it should be 2 packets daily, the pharmacist took me away from the pharmacy tech I was initially speaking to (She is lovely, by the way. Somewhat older white woman with tattoos. She has always been super kind). He started by saying that your instructions were wrong and the fact that they say "each" arm does not imply 2 packets. I asked him to read the instructions he saw on his computer to me and he refused. I also tried showing him my doctor's message on my phone and he wouldn't even move his eyes. He started getting combative, and he said my boyfriend and I were being aggressive (I really dont think we were). I asked him for the box back so that I could reach the instructions myself. I knew my doctor had updated something to make it clearer for them, but I wasn't yet sure what that was. When I pointed out that the updated instructions say "1 packet to each arm for a total dose 40.5 mg daily" and each packet has 20.25 mg (it says that on the box), he refused to acknowledge me and said that doesnt matter. He said if I left with the two boxes they would not refill for 2 months, even if my doctor sends updated instructions. He then continued to say we were being aggressive when we were simply trying to clarify or point out the total mg required daily that was CLEARLY written on the instructions, and he started stating that he was refusing to speak to my boyfriend, telling him to shut his mouth, and speaking over him to continue speaking rudely to me. I was so upset by this situation, but I had been out of my meds for a week now and I couldn't just leave with nothing, so I took my 2 boxes and left. Now I'm left with either running out a month early or applying every other day so I make it through. I'm so upset by this situation and the way he spoke to us. I'm truly not an aggressive or combative person, but I also will not stand there and take disrespect. I will be switching to a different CVS. I'm not sure if anything can be done so that I receive a refill in 1 month rather than 2, but I cant keep going to this CVS regardless. I've read through a lot of the other reviews here, and I do believe a lot of us are talking about the same pharmacist given the quotes some of you provided. He is a middle aged black man and I believe he's the only older man that works in the pharmacy. I called 1 (800) 746-7287 to file a complaint with CVS against him, and I encourage many of you to do the same. I was told the district manager would be speaking with him. After I spoke with her, my doctor also called and the pharmacist told her that he refused to fill this medication for me ever again. Good riddance.

Never, never, never go to this pharmacy!! Went 4 times to fill one prescription and STILL NOT…read moreFILLED! They are terrible! Waste of time!

The staff is very rude on the phone, if they answer at all. If you are waiting on a medication…read morethat is back ordered and are paying out of pocket, you tell them this, Wygove for instance, they will re send the RX back to your MD and then cancel the RX because your insurance doesn't cover it. Despite telling them you are paying for this. I've gone round and round with them three separate times. Then I have to start all over again. Mind you I am a provider!!! They are terrible!!!!!

If I could give it zero stars, I would. On Sunday, January 12th at approximately 12:05AM, my…read morehusband went to thisstore after I specifically had a televisit with a doctor for a medical issue that required antibiotics. We chose to pay 69 dollars for this televisit through Jefferson Health because I was very sick and needed medication right away. We also chose to go this route because on the website we saw that store #5715 was open 24 hours, including the pharmacy. My husband headed to the store only to discover upon arrival, a sign saying they were closed, pharmacy only open from 8am - 10pm and the store only open until midnight. And this went into effect starting on December 22nd! This store is a 26 minute drive (8.5 miles) away from my home. So you can imagine the major inconvenience. This brings me to my major point: NOWHERE ON THE WEBSITE OR THE STORE PHONE ANSWERING SERVICE DID IT SAY THE DIFFERENCE IN HOURS! We chose to do what we did for my health based on the fact that I could get the antibiotic from this "open pharmacy" that same night. If I knew they were closed, I would have waited to go to an Express Care and paid 49 dollars less to see a doctor in person. Plus we wasted time and gas in our car driving all the way to the store just to find out it was closed. It cost me time and money.

Something has changed at this Walgreens' location--staff was super friendly!…read more Though most convenient, this has not been my favorite Walgreens to patronize. Mostly because staff has historically been indifferent at best, downright rude at worst. Recently, however, on two separate occasions, I've found staff members--including at least one manager--to be warm, friendly, and helpful. On the first occasion, discounts from my Walgreens' rewards weren't reflecting on my bill. This is not unusual, as it seems to happen frequently at all businesses that use rewards. Oftentimes, employees get frustrated and flustered (as do the people in the growing lines behind me) and employees get mad at me, as if it's my fault. The manager was called over and calmly remedied the issue, including calling a second cashier to handle other customers. On the second occasion, I must admit I was in a bad mood, so when the sale item I wanted wasn't on the shelf (even though the online system said it should have been), I was annoyed. The young man stocking shelves was, unfortunately for him, the first employee I encountered. In my scariest mom voice, I asked why the items that were supposed to be there were not. He used his handheld gizmo and said there should be more in the back and went to check. I wanted two, he came back with one, and apologized for the computer system being wrong. I immediately felt guilty because, of course, it wasn't his fault and this intelligent young man killed me with kindness. I thanked him, he told me to have a nice day, and I apologized for being crabby. He accepted my apology with grace. A new Walgreens, indeed.