I have been going to Dr. Lawrence Dubuske for almost 5 years. Before I got allergy treatments from…read morehim, I used to get seasonal and a variety of other allergies. My allergies have been under control after getting allergy shots. Dr. Dubuske has been an amazing doctor for me. He takes the time to listen to his patients and listens to their concerns, whether it is over the phone or during visits. He is very approachable and personable. I have been getting allergy shots every week for a few years and he always accommodates to the patient's schedule to make sure that his patients do not miss the allergy shots. He will even be there at 9 PM or 6 AM in the morning to make sure that his patients get the required treatment. When I was in Nepal, I got an anaphylactic reaction. I called him from Nepal and he picked up the phone in the middle of the night to help me. I am very thankful. Dr. Dubuske goes above and beyond the role of an allergist.

From the owner: We provide comprehensive care to adults and children suffering from all types of allergies and…read moreimmune disorders, including blood and skin test diagnosis and various treatment options.

Excellent medical care. Been going to Wellesley site 43 yrs. Hv lab xray pharmacy right there. On…read moretome . Efficient.

worst doctors office in the history of doctors offfices. I have been going here since I was in…read morepediatrics and finally now that I'm old enough I am going to change and never come back here again. last week I came in to talk to a doctor about an authroization for PT and was referred to her secretary. This secretary (Hannah) was the nastiest woman I've ever spoken to. i over heard her tell her coworker "why is she here, she shouldn't even be in our office" because she's right- i had to come in and confront them because they don't answer the god damn phone. Then she continuted on to call me "honey" in the most condescending tone. Fast forward to this week - I'm on my third appointment for a sinus infection. The physician is trying to give me new antibiotics for it, even tho I have already gotten a yeast infection from my last round of antibiotics. This male PA then had the audacity to look me in the face and tell me "yeast infections aren't a big deal they're not that bad". This is absolutely mind blowing to me. He had never had a a vaginal yeast infection and actually they're the most painful and uncomfortable things ever - so it would be really nice if a "doctor" didnt express his feelings about something he doesn't know anything about. I am so beyond disappointed with this care and i hope at the very least, Hannah is taught to have better customer service and the PA victor doesn't mansplain about something he knows NOTHING about.

Excellent care by Dr. Ibrahim. He listened to me and was very kind. I'd go back there any time I…read morehave need of an ENT

Best ENT care. Understanding, responsive and always fits me in when I need to be seen.read more

Dr. Scott has been amazing for asthma and food allergies. We switched to him from another doctor in…read morethe practice and could not be happier. His office at Stoneham is wonderful with very responsive receptionists. We drive from newton Center to see him and could not be happier with the experience and expert care. He is also very kind and has a great bedside manner. Highly recommend Dr. Scott.

I regret ever taking my 2 yo here and do not recommend. We suspected an allergy after seeing some…read moremild skin reactions around his mouth a few times but otherwise no symptoms. Our pediatrician recommended Dr. Handelman. They did a patch test in the office, but forgot to run the control. After the results came back, they jumped straight to teaching us about EpiPens, gave us a note saying he was allergic to Fish, and gave us paperwork about living a fish-free life. They brushed aside all our questions about severity, desensitization, his current fish-rich diet, and other possible next steps. They ordered blood work and we were told they would call after reviewing the results but there was never any follow-up. Going here was a terrible experience and caused a lot of anxiety for our family. We switched to BCH, confirmed he doesn't have an allergy, and have a path forward.

Patient Feedback: I…read moresaw this ENT for a minor ear issue. While I don't expect every doctor to have perfect bedside manner, my experience during this visit left me uncomfortable. The doctor asked about my profession, but before I could answer, he interrupted and guessed that I was an administrative assistant. While I've held that role before and respect it deeply, the assumption -- and the way it was delivered -- came across as dismissive and unprofessional. He also explained post-care instructions in a tone that felt overly condescending, including how to avoid getting water in my ear as if I'd never taken a shower before. I came for medical care, not to be talked down to. Additionally, the office staff didn't inform me that the doctor was running 30 minutes behind. A simple heads-up would have gone a long way toward showing respect for patients' time. I recognize that other reviews speak highly of this physician, so perhaps I caught him on an off day. Still, the interaction felt unnecessarily patronizing and left a poor impression. I will not be back. It's also worth mentioning that the office requires a credit card to be kept on file "just in case of charges." In all my years of visiting various doctors, I've never encountered that policy before, and it felt out of step with standard practice.

Dr Kieff seems like a pretty good ENT. The audiologist is very nice and (as far as I could tell)…read morevery competent & thorough. The admin staff, however... For some reason they use both MGB Patient Gateway and AthenaHealth, and it appears that they don't have either one set up properly. As a result, they besiege patients with reminders, confirmations, and early check-ins. Seven calls in less than a week. Text after text. (After STOP after STOP.) Emails upon emails. I called to make an appointment. No sooner had I hung up than the phone rang with their number. Thinking they were calling back to let me know there was a problem or something, I rather foolishly answered. Nope. Automated reminder about the appointment I had literally just made. Productive! And their response? Breathtaking lack of empathy, self-awareness, and responsibility. It's not their fault. Nothing's their fault. Never. Why are you even talking to us about this? Can't you see we're not interested? Twice as frustrating as all the calls and messages combined. "The computer did that, not me." Um, actually, only half the calls were from the computer. The rest were from two of them sitting five feet apart who didn't coordinate. Can't blame the computer for that! "We don't control that." Really? Who do they think controls it? Because we're old enough to see a lot of doctors pretty often in this house, and they're the only ones with this problem. And, as has been elsewhere observed, they have a bizarre obsession with having a credit card on file so they can bill the patient for whatever, whenever. On my first visit, I pulled out my Apple Card (which does not have any visible card information) and they just about lost their minds. They nearly refused to keep the appointment because they couldn't make a copy of it in case they needed to charge me later. (Spoiler alert: they didn't.) They had to get Dr Kieff to make a special exception to their policy. And, as with the notification problem, this appears to be entirely because they don't know and don't care how the technology the practice depends on actually works. While I was in the waiting room, the person ahead of me checking out was complaining about the exact same thing. And they got the exact same dismissive response I eventually got, along with some very unnecessary sarcasm. When my turn came, the minute I told them I was frustrated by this, they sternly told me to leave. (Which I did, never to return.) I think they knew I was going to ask to speak to the Doctor about it since they clearly didn't care. They're also the ones that answer the phones and open the mail. My guess is that while they surely generate a lot of these types of complaints, they're also able to keep those complaints from ever making it to the doctor. So I suspect Dr. Kieff, who, again, seems like a pretty decent ENT, is not aware of much of this. Which is a shame.

I'd give this practice 10 stars if I could. My ear problems began in 2010. I saw Dr. Innis, who…read moreplaced tubes in my ears. The tubes seemed to help for a short while, however, my issues were far more advanced than this practice could work with and they referred me to a Dr. Daniel Lee at MA Eye and Ear and as it turns out, Dr. Lee is a world-class surgeon. My ear issues are extremely complicated, but over several major surgeries, Dr. Lee was able to reconstruct my ear drum and place a prosthetic hearing bone. This year (2024) my 7 year old son began having ear issues. After several infections in a short time-frame, of course my decision to see Dr. Innis was my first course of action. Dr. Innis, for whatever reason, thought it would be best for my son to see Dr. Stone in the same practice. My son has now had 2 sets of tubes placed.. as well as his Adenoid removed and Dr. Stone is ABSOLUTELY 100% AMAZING with children. She made my wife and I feel very comfortable with the surgeries. If you have children that require care, Dr. Stone is the best! 10-star review from my family.

they have the worst office staff in history. don't even consider showing up for an appointment…read moreunless you call them in the morning to verify it's still in. they marked me as a "no-show" for a 10:45 appointment and 9am that morning with no warning to me or attempt to call me. just canceled the appointment for no reason whatsoever. too bad I can't give them zero stars.

I have been to Newton-Wellesley a few times and have had a great experience every time. I was…read morerecently rushed to the ER here with appendicitis (yuck!), and the ER overnight staff did a great job caring for me. They gave me a diagnosis within 4 hours and next steps despite not having a radiologist to read my results present (they outsourced). You'll notice people in the reviews will say you might be placed in the hallway, which was the case for me, but you will see that in every hospital. The ER is always overbooked and understaffed everywhere. Over the course of the night the staff regularly checked in on me, ran all of the necessary tests, and prepped me adequately for emergency surgery the next morning. The staff was truly exceptional, the surgical teams are incredible here. My surgery went flawlessly and they also did a great job with post-op follow ups, calling me promptly and scheduling my 2-week post op check in ASAP. During my surgery, they kept my contacts in the loop throughout the process. I thank everyone who helped me here at Newton-Wellesley and highly recommend choosing this hospital.

This is a good location if you need labs done on a holiday or weekend. Other locations nearby in…read moreWaltham and Chestnut Hill are not open on major holidays, but Newton Wellesley is open and pretty easy to get to right off of 128. Or just a couple miles from the pike. Limited parking at the entrance for handicap and some charging spots. Usually those are taken so you have to go to the lower parking spot and walk up a ton of stairs. There's also the option to valet which is $12 or only $4 if you have a handicap placard. To get to the lab/imaging location, when entering turn right after the check-in station, then go straight to the end of the hall and then left. You'll see a wooden desk on your right to check in. There's a small waiting room there, but also a larger room across the hall. They're not a lot of phlebotomy stalls, but they move pretty quickly. Staff are friendly and efficient. This is a good option for getting labs vs driving into Boston.

Dr. Joshua Boyce is an awesome diagnostic doctor if you are having problems getting a diagnosis…read morethat fits all the symptoms and responds to treatments. Some might think his bedside manner is brisk, but I really owe such a debt of gratitude to this man for accurately and patiently guiding us to a diagnosis for my son who was born with a chronic disorder and who was misdiagnosed for 6 years. It is a rare disorder but Dr. Boyce got us there and we will always always be grateful to him for his dedication to practicing responsible medicine. He is also a pediatric pulmonologist.