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    Wegmans

    3.5 (48 reviews)
    ModerateGrocery
    Closed 6:00 am - 12:00 AM (Next day)

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    Bruised pears!

    I had a very poor Instacart shopper (that is not Wegmans fault) but I tried to assist by calling the store to ask them if they could go and tell me if they had certain products at the store that my shopper was quick to just want to refund me and not even give me another selection. I had to ask her to go try to find someone to maybe go in the back and look for the item. But when I called the service desk, I expected to be treated with respect and consideration, and Melisa at the service desk who I talked to could've cared less and so I escalated to a manager and she gave me JJ. He didn't seem any more caring than she did about my situation! That's all I wanted them to do was contact the departments and let me know if those items were somewhere in the store so that I could text my shopper and tell her so. I am sick and using my voice makes it disappear, but I spent a lot of time on the phone because I believe in stellar customer service as I have provided that in many years of employment for people that I interacted with. I called Wegmans customer service and Sarah from the Penfield store called me and said she listened to my concerns and said she apologized and said she would talk to the people involved - I have taken a picture of the two pears that were selected for me by my Instacart shopper, which I can't believe were even on the shelf in the produce department for selection! They are so bruised kind of surprised at Wegmans because I always take pride in the Penfield store and it usually has quite the selection in their produce department -not a happy experience!

    Wegmans. Thankfully a slower day!
    Laur V.

    The Penfield Road Wegmans is the main one I shop at since my family lives near it. It's only the first time I've shopped here since March. This was just a quick shop for a few things that they had. The store is always clean, even before Covid, but now they also have sanitizer in several places to use and people wear masks and social distance. They even have a sign to tell people who don't have a mask to go to the desk and they will give you one. I checked out quickly and washed my cart handle and my hands coming in and leaving.

    Thom W.

    WEGMANS is the ultimate grocery store. I grew up shopping at Wegmans with my family & it spoiled me for every other grocery store. Publix can't hold a candle to this place. (my friends in Florida think I'm crazy when I say this) Founded in 1916 in Canandaigua, NY, Wegmans who is still family owned has appeared on Fortune's annual "100 Best Companies to Work For" list since the list first appeared in 1998. Usually hold the #1 or 2 spot! Clean stores with friendly & knowledgeable staff. Beer sections that are the equivalent of paradise to anyone who loves a great bottle or can of tasty brew. Meat section is difficult to explain the wonder of fresh steaks, chicken, pork & seafood to feed you & your family. I could go on forever speaking platitudes about Wegmans. But I don't want anyone to start thinking I work for them. Nay! I just love them. Keep up the phenomenal work Wegmans.

    Beer and cake
    Ebbie P.

    This is my go-to neighborhood Weggies. I am here at least 3x a week for whatever it is I am craving at the moment. It's the perfect size for my short legs -- and also the perfect size for my wide appetite! Most of the departments have just what you need with the occasional "new" product. They just renovated their International foods section. I only browse down this aisle when I am in a pinch. Which is when I am too lazy to venture into the city or everything else is closed. This location is also relatively good for couponing as well. For those who don't know, Wegmans double any coupon under $1.00. Their beer section also got a hell of a face list in the past month. They have expanded their imports aisles and craft beer refrigerators. Again, if you are in a pinch and everything else is closed. I am pretty much always in a pinch so they have my business until I am growed up.

    Ramps!

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    15 years ago

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    12 years ago

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    14 years ago

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    15 years ago

    someone needs to teach these guys how to make hotdog and hambuger rolls; they are always dry and stale !!

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    9 years ago

    Yep, I'm a Wegmans fan, and this store is great. Sometimes it seems better to me than the Pittsford store!

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    10 years ago

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    9 years ago

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    Review Highlights - Wegmans

    I love coming home to Rochester and stopping into Wegmans for some fresh bread, fruit, and cheese.

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