Wegman's tries to wow you with it's decor and size, but when you delve beyond what every grocery store in the area already carries, you find a mediocre produce and meat selection. However, there are some pluses: their liquor selection is huge and inexpensive and their pre-made food is generally decent. Finally, I don't know what people are talking about when they say it's well organized, the produce selection is the biggest clusterf--k I've ever seen. No defined aisles, and people are always bumping into each other. read more

Don't like the customer service at all! Was standing behind a customer from Instacart with 5 different orders . Sorting them out than on top of that someone had to be called constantly to override the alcohol purchase on each order. Finally the line next to me which was the 15 or less item cashier, called the person standing in line Behind ME over and helped her quick.The supervisor gave me a no care response when I complained that if someone helps it should be the next in line . This place has such an attitude I guess they don't need customers . read more

Wegmans used to be my go to spot for all of my shopping needs, but... since i tried there pizza, i do NOT plan on coming back. I ordered a pizza for a party, and i was NOT satisfied. the crust was BURNT and too thin to hold this nasty pizza. the sauce was WAY TOO salty and CHUNKY. it was not spread evenly around the pizza. the cheese was DISGUSTING. multiple types of cheese were used in different places of the pizza. the cheese mwas NOT spread evenly. the pizza had CHUNKS OF CHEESE all over that was very nasty looking. all of the children at the party threw up after. read more

My favourite grocery store. They have products that aren't available anywhere else such as: MacKenzie's cider, wine ice cream, and cotton candy grapes. read more

We've been going to this place ever since they open. Must have been there over 100 times so far. We like this place since it's near by to our activity center and with kids, you've gotten good varieties. Sushi is always fresh and lovely, love their soup and we find pizza better then most pizza shop. Try it out. read more

Just used Wegman's grocery delivery service (Instacart) for the second time and it is amazing!!! The shoppers are speedy, responsive, and creative with replacements as needed, and we appreciate the help these days! Now if Wegmans could only keep chicken breasts and toilet paper in stock.... read more

An enormous store located on an already commercially packed route 9 in the Worcester/Shrewsbury/Northborough/Westborough areas. This is in fact the first Wegman location in Massachusetts. Unlike the location in Burlington closer to my residence this location has no escalators. The bakery department is ever so tempting and endless. This Merchant has more varieties than Market Basket and Price Choppers but the prices are three times more expensive. I avoid the a lacarte dining selections because it is a rip off. Most of the employee just ignore you and disregard friendly service. read more

Hands Down "The Best Grocery Store!" Always Fresh, Clean, and Awesome Service! If you go on the weekend, you can let your wife shop and just walk the store to 'Sample.' Great Selection of Beer and Wine! Awesome Cheese Selection! Seafood is a bit expensive in comparison but very fresh. Lots of great fruits and veggies. If you can't find it here, you don't need it! read more

Love wegmans. Come here once a month to grab great groceries and usually grab a quick dinner in the self serve section. They have an awesome salad bar, kids love the sandwich place and they even have good sushi. Got soup and salad today and kids enjoyed a sub and a delicious cookie from the bakery. read more

Wegmans - Afternoon trip to wegmans. Great buffet but must be school vacation...it's empty on a Friday night! - Grocery Near Me - Northborough, Massachusetts

Pros Lots of food options A very well priced liquor store In house pharmacy Great hot and cold buffet runs most of the day Negatives They sell sushi, but really, its 'okay'. Rice is not particularly flavorful. Way too many products have limited selection by brand because Wegman's keeps building out their own branded products. This means if you go to the deli, for example, most of the standard meats and cheeses are Wegman's (only). read more

I love the Northborough, MA store. It's popular and often packed, but they are open ample hours, making it easy to find a time with reasonabe traffic to visit. The store is huge and has pretty much everything one could need, so it's usually the only stop I have to make during the week. I also like their partnership with Instacart (although sometimes it's been impossible to find a pick-up time slot during C-19). Finally, everyone who works here is super-helpful and kind. read more

My boyfriend's reaction the first time he realized we were driving from Norton to Northboro to go grocery shopping, "Are you out of your mind?" My boyfriend's reaction after leaving Wegman's the first time, "I can't wait to come back!" Wegman's is literally the only grocery store, aside from maybe Trader Joe's, that is an enjoyable grocery shopping experience. Have you ever tried to navigate the aisles of a Market Basket? Absolutely jam packed with people in an average size grocery store? It's panic attack-inducing. Well, Wegman's is the exact opposite. It attracts a huge crowd, sure, but the location itself is so expansive that you can breathe a sigh of relief in many empty aisles and you won't find yourself constantly bumping into other people. The most impressive thing about Wegman's might be the amount of staff members on the floor, greeting with a smile. Their customer service is top notch, the best of the best. If you happen to be in a random aisle where you can't find what you're looking for, an employee is generally at arm's length. Who can review without mentioning the dine-in options? My boyfriend got a sub that he really enjoyed, and I chose a few options from the buffet style. I hate to say that the sushi wasn't too impressive, but there's so much to choose from, you're bound to find something you do and don't like. I couldn't believe when I walked down the hall where all the dine-in seating is located - a huge electric fire place, comfy couches, tables, and tvs. It's really impressive. We also grabbed a couple of frappucinos at the cafe, which we really enjoyed. Worth noting is the international aisle, which is expansive and has all those random specialty items you probably wouldn't imagine being able to find in a standard grocery store. On a final note, they have probably the biggest package store that trumps any grocery or even wholesale club. Tons of craft beers, liquor, wine, etc. It's a one stop shop really, we love it there! read more

Do not use the delivery service. I gave them the benefit of the doubt for three straight deliveries. Each delivery provided less and less "in stock" items. This last delivery did not include 15% of the items I ordered -- on a $300 order! When they do not have an item, they text you to say that you can replace out-of-stock items with much pricier products. It certainly appears to be a bait-and-switch tactic, to be honest, because they already charge you for delivery and then tell you they don't have the items. On this last delivery, the woman who arrived could not drive straight on our driveway, scraping her car along our hedges. She then said she couldn't carry the food from her car because "there's too much stuff." She asked that we come and get the groceries out of her car! My 17-year-old ended up carrying all the groceries from her car. When I contacted the company about my experience, they returned an email basically saying, "Yep, that's a shame. Thanks for your business!" I'm so disappointed. Save your money and get delivery elsewhere! I'm done with Instacart and Wegmans. read more

Full disclosure, I lived in the Rochester NY area for many years, so I am very familiar with Wegmans. It simply can't be beat. Customer service is the best I have ever seen and here's a clue as to why: Wegmans is repeatedly listed as one of Top 100 Companies to work for in the USA. Treat your employees with respect and they in turn, are happy, helpful, and the circle is complete when they treat you in same manner. read more

Wegmans is awesome! Lots of great artisan, local food as well as great health organic products. The cafe has lots of great food as well. Wegmans is one of my favorite grocery stores! Highly recommend! read more

My grocery shopping usually takes place at whichever store I'm closest to when I remember that I need to do it. I've shopped all the local grocery stores. Wegmans is excellent for all the reasons other have reported. The physical layout of the store makes it difficult to pop in for a few basics, so it's best to avoid if you're in a hurry. They make you walk quite a maze simply to get from produce to eggs, breakfast cereal, or paper towels, for example. I didn't find the toothpaste until my 3rd or 4th visit to the store. It's that huge. The store is never not crowded, weekends and holidays are not for the faint of heart, but all staff are unbelievably helpful, patient, and competent, which can really smooth the way to accomplishing your shopping even among chaos. The aisles are wide enough for 2 carts to pass without bumping, which is something that other large retailers should emulate. ( Target, are you listening?) Even so, during peak crowds, you will be navigating some traffic jams. The popularity of this store is a given, with plenty of valid reasons, making it a great place to shop although sometimes overly time-consuming. I'm happy it's here and recommend the store over most of the other local choices, particularly for the quality and variety of the produce as well as overall fair pricing. read more

Wine departmant is excellent. Some really good buys in there and staff is knowledgeable. Grocery dept is extensive with good variety. Breads are awful. Taste like they were manufactured rather than baked. Cafe food awful. My husband has been throwing up for past hour. Food poisoning after bad caesar salad. read more

Wegmans in other states is good. This wegmans is severely lacking. The prepared food section is awful. There is barely any selection and it always smells like fish. Also, they're replacing wayyyyyy too many name brand product with their crappy "wegmans brand" version of things. Sell what people want, not what you think will drive your profit margin. Everything in this store is over priced. I'm over wegmans. Stop and shop is better and cheaper. read more

I went there a few days ago for the first time in my life. The prepared food is pretty good. I brought home vegetarian Lo Mein, Pork Peking Raviolis, Sesame Chicken on Lo Mein, Pork and Vegetable Egg Rolls, and Pork Fried Rice. My favorite was the Sesame Chicken because the noodles were thinner and tastier than regular Lo Mein and the Sesame Chicken was fresh, and yummy. Wegmans lost one star because their Pork Fried Rice did not taste like Fried Rice. The pork was too fatty or hard to chew. The fried rice tasted like Rice Pilaf. Not good. My other complaint: Four people including an employee invaded my personal space without saying excuse me. Okay. The employee said, "Excuse me," softly and sarcastically AFTER she elbowed me with her pointy elbow. NOT COOL WEGMANS! Not cool. My third complaint and why you lost another star is the pathetic display of Indian prepared food. TWO vegetarian curry dishes which both looked like they had been there a while, the Na'an looked good but I could not be bothered because I did not see any Indian condiments I could dip the bread in, not even onion chutney. The curry chicken, and lamb vindeloo neither looked fresh nor appetizing. I hope you see this WEGMANS and fix the food problems at least so IF I consider coming back I will have a smoother and happier experience. You are really lucky I did not give you two stars. The cashier who waited on me was completely professional and friendly and really made the trip worthwhile. read more

First, if you are expecting Whole Foods, and I don't why some people seem to be, you should probably go to Whole Foods. Wegmans is a more upscale supermarket than Shaw's, certainly, but it's not all natural and organic. We went a couple weeks after it opened and the place was mobbed. This past weekend, however, it was much quieter and had no pushy customers. Frankly, we thought it was about as good as it gets for a supermarket. Prices were reasonable and selection was huge. There was a lot of private label stuff, but seriously, who cares? Rice Krispies aren't exactly a mystery. We thought the produce was about an 8 on a scale of 10. The fruit looked great and was well-supplied. The vegetables were running a bit short in some cases but they certainly had enough to make a good salad. Everything was much fresher than our other MA supermarkets. The kosher section was great and much better than any of our local supermarkets, even that huge Star Market in Chestnut Hill. And we live in freakin' Brookline! All of the "fresh" stuff (bakery, prepared foods, cafe) looked excellent. The Market area has a play area for kids, so its a great place to grab lunch. Our kids were also obsessed with the train that circles above the back of the store. But what really made this store different was the staff. They actually seemed to care. For example, when we were getting cheese and asked if it was cut separately from the meat, the butcher asked if it was for religious reasons, as realized she hadn't changed her gloves (She had been cutting meat before.) and was ready to cut us another half-pound if we weren't happy. Whenever we told a staff member that we had driven 45 minutes to get there, they told us how happy they were that we had made the trip. It's really nice that someone cares that you are using their business, no matter who they are. Prices reasonable, people great. Can't wait until they come to Newton! read more

Had always loved Wegmans (great sushi) but I went to a store in MA today, ran into a friend and was chatting and shopping with her. Went to checkout and she was in line behind me. We both had food and I had 3 nips as well. The cashier ask for both our ID's, we were confused and explained we were separate but the cashier said that we knew each other. I said yes but only I was buying the alcohol. The cashier insisted she needed to see both our ID's since we seemed knew each other. My friend didn't have her ID with her and the manager was called. I was in utter shock (I'm newly 21 and have never been treated like this before). The manager insisted she needed to see both our ID's and didn't explain the policy to us any further. I said never mind but was still incredibly offended... I tried to look up their policy and couldn't find it but found a website where people said they had been falsely accused of talking to someone else while shopping and refused service without seeing this imaginary persons ID, chased down in parking lot with another person and told they need to return the alcohol and threatened to have police called on them. (All legal purchasers of alcohol) I understand the need to ID people purchasing alcohol, but I will never buy alcohol from Wegmans again ... Extremely offended/ shocked by this overly stringent policy, and the lack of respect and explanation given to me as the customer. read more

This is the largest grocery store in New England, but in some ways bigger does not mean better. They have 3 different entrances : liquor, grocery,prepared foods. The store is very clean and well staffed. The prepared food sections has something for any taste and diet: including kosher, vegetarian , pizza/sub, wing bar, deserts and any food you can imagine. The prices are fair the average entree is $6-8, the hot bars are $8.50 per pound, coffee bar prices were high compared a coffee shop. The dining "rooms" are nice with plenty of room and clean. Grocery: There is not a food item that they do not sell! They were pushing big/club buys which is a big pack of commonly purchased items at a sale price. The produce was the biggest disapointment it was small and lacking local and organic products. The products looked fresh but it was very average. There were many items that you could not find elsewhere for better quality or value. The only option for milk was their own brand which is from upstate New York nothing local which is too bad since it avalible . Most of the grocery item were generic(big brands) and store brand. The selection is large with some prices lower than some stores but there were some items that Whole Foods has for less. Liquor: Yes it is the largest and best selection anywhere, no bargains but it was well organized and stocked. Overall is is a great store yet rather overwelming just being there. It would be nice to see more local products , I felt the grocery was more of Wal-mart/Costco/Trader Joes mix not really like a Whole Foods. The prices are not the lowest in state!!! Worth a visit but your experience here should NOT be inplace of going to your local butcher, baker and farmers. read more

This place is awesome. A little pricey but has pretty much anything you could want in the food dept.

Amazing, so much better than Whole foods!! I am in love with this supermarket. I live across from stop and shop but would drive 15 mins to get to this place instead anytime!!!!! read more

Great bakery, great overall store. Delicious cannoli, but the shells soften if you don't eat them right away - that is NOT a problem! One time, I asked at the bakery if I could buy the shells unfilled, filling separate and they told me they couldn't do that. I realized they must have rules and so I went to customer service to offer a suggestion that they sells the shells and filling separate but in a kit. The customer service was super nice (as was I) and she agreed that it would take very little effort, less than filling them. She old me to come back in 15 min to pick it up. When I went back, she gave me my order and COMPED IT, for my inconvenience! Totally unnecessary, I was so appreciative that she took the time to personally handle my request. That was first class, above and beyond customer service. I also like to have lunch or at least a snack at their buffet, always fresh, delicious. read more

Had to drop by and see what all the fuss was about. Amazing selection, not so great prices, and some seriously subpar stuff on the shelf. It's hit or miss with Wegmans. I bought a jar of red peppers that proved to be out of this world. I also bought a bag of cheese that tasted like rubber. At Stop and Shop, you know what you're getting (crap). At Whole Foods, you know what you're getting (expensive crap). At Trader Joe's, you know what you're getting (deliciousness). At Wegman's, you might hit a home run on price and quality, or you might pick something off the shelf not worth a penny. read more

Don't do much grocery shopping here but the alcohol section rivals Julios. I usually go into the prepared foods section and the food is always amazing. If you do this option though it is a little pricey but worth it in my opinion. Place is always very clean and tidy. Staff actually are enthusiastic and look like they enjoy working hear which is sorta rare in a grocery chain business. Would come here again. read more

decided to brave the grand opening yesterday... and despite the HUGE crowds, it was still awesome! my wife and i have missed wegmans since we left cornell, and have been anxiously waiting for this place to finally open. there were so many helpful people there, but i wonder if it will still be that good when the crowds die down a bit. i know they had flown in tons of staff from other stores (met a few from ithaca) just for the grand opening. all the prepared food is great, just like how i remember it. the liquor area is huge too, with tons of craft brews. the biggest disappointment was the horrible attempt at having a "new york" wines section. with such amazing wines from the finger lakes, this area definitely needs work (which they said they would be working on). traffic to get in was a mess, so hopefully they can get the traffic moving more smoothly in the future. read more

wow, what a let-down. Maybe my expectations were too high. I heard the selection was amazing, prices great, service stellar. Prices for meats/poultry were similar to Roche Bros. Organic chicken is less expensive at Whole Foods. Some good produce, but they were sold out of garlic and there was no parsnips. The place is a zoo--way too many people--and this was weeks after the opening. As for the staff? OK, but no better than Roche Bros or Whole Foods. Sorry--nice idea, but the reality is a nightmare. I'll stick to Roche Bros in Westboro (great meat and fish market and good produce) with basics from Stop and Shop and occasional trips to Whole Foods (stuff on sale there is a good deal and shopping there is just so nice and calm--the polar opposite of shopping at Wegmans). read more

I've never been so overwhelmed upon walking into a grocery store in my life, until Wegman's. It's got it ALL!...vegetables I've never even seen before, great prices on meats and cheeses, prepared meals galore and so many breads and desserts! The beer and wine section makes Wegman's a one-stop shop! Oh, and as most will agree, it's always bad to go grocery shopping on an empty stomach, but not here! We were tipped off on the Market Cafe, and prior to shopping, ate dinners compiled of samplings from around the world! The employees at Wegman's were busy but gracious. I wish Wegman's was closer to home (Southshore Mass)...but I guess I can't complain...it's finally made its way to the Bay State afterall! read more

Wow! Overwhelmed with the sights, but loved the prepared food section. Wish it was closer to the Cape. Can't wait for a return trip.

Absolutely the best! I cant say enough how much I love this place all the products are super high quality and I won't even talk about the products here or there food I think enough people have spoke about it already. What I really want to highlight here is that the staff is just AMAZING, always pleasant to deal with. They make sure you are taken care of, if you ask for something they walk you to the isle instead of just pointing you to it. They are a little expensive compared to other store but who cares if you are getting great service and great product under one roof. read more

My God is singing!!!! So happy to live back on the east coast again !!!! I lived in Colorado for awhile and Whole Foods is the best thing since sliced bread to them, but Wegmans is the best thing next to Tequila ....in my opinion to the East Coast!!! Love love love. can get expensive..but worth every damn penny!!!!! read more

There are just so many reasons to love this store. Let me start with shopping on December 24 and finding absolutely everything we needed. This includes citron for some special holiday cookies--an item that is really hard to find at run of the mill grocery stores like Shaws. The customer service is bar none the best you will ever encounter at a grocery store in this area. Staff members are helpful and kind even on a very busy morning. There were NO lines at checkout, got right through quickly. After all that the prices are competitive. I only wish there was a store in Worcester because I would shop there every day. Nice job Wegmans....enjoy the holiday with your loved ones. read more

Cattle call,this place is giant and so is it's clientele.We were curious everyone from New York raved about it.Why?Let's put it this way it's like Whole Foods but the shoppers like Shaws.Thank god it's in the middle of nowhere. read more

I'm surprised that so many people are saying that Wegmans isn't cheap. I mean, now that I think about it, yes, it's probably on-par with Stop and Shop, but I think the quality is far superior. And they're CLEAN. Much cleaner than Shaw's, Stop and Shop, or Market Basket. Definitely cheaper than Whole Foods, with just as much, if not more, selection. I drive all the way from Somerville just for the experience, though I wouldn't come all the way here just for a normal shopping trip. That being said, as a former resident of WNY for 5+ years of exclusive Wegmans shopping right around the corner, boy have I missed it. I'm so glad they're expanding more to MA, but apparently MA just can't appreciate. Whatever, I'm still a fan. I've been here twice so far, and both times I've enjoyed it. The Market Cafe brings back memories. The produce and service stations are fantastic. Bulk foods (and candy! I've missed the candy!) section is awesome. When they say "everyday low prices" they mean it. I can't get $1 Chobani yogurt in 12 different flavors everyday in the supermarkets in Somerville. I'm lucky if it's $1.29. On sale. With a coupon. Store brand products are of high quality and with certain things, I prefer them over brand-name. Oh, and the wine/beer warehouse. AMAZING. Overall, not the best Wegmans I've ever been to (I was spoiled by their flagship Pittsford store for awhile), but still great and worth the drive for a big stock-up spree. I'll be looking forward to the Burlington and Chestnut Hill stores opening, which will be much closer. Last thing, I haven't been to a Wegmans in 3-4 years and my old shopper's club card still worked! read more

An absolute MECCA of amazing food with wonderfully pleasant people.. Went for the first time today and was in food heaven. Individual cryovaced steaks and chicken, amazing seafood, amazing bakery, amazing cheeses... Makes whole foods look pathetic. My new home read more

Yes, it's big. But half of the space is taken up by giant booze and prepared foods sections. The actually grocery section is about the same size as a regular store. It's nice, but not the revolution it's being made out to be. If I lived in the neighborhood I'd shop there. But it's not worth a special drive. read more

I was totally embarrassed when the clerk yelled across the store to tell me that I didn't pay for the salad dressing that I took from the salad bar after purchasing a $15 salad. Apparently there is a $0.50 charge per pack of dressing however there is no sign anywhere stating how much they are or whether or not there is even a charge for them. I felt like a complete jerk. read more

I really like this store. They carry a good amount of organic food. Fruits, vegetables, bread, and a lot of other stuff. It's clean, pretty fancy, organized, and they have a great variety of foods there. They also have a huge food court with a lot of different types of food to choose from. I've eaten there a couple times and its always been good. They have a big wine and liquor store in the back too, and seem to carry just about everything. Prices are not unreasonable either. I wish we had one of these in Alaska! read more