I have been going here for many years, usually I purchase 10 vapes and the 11 th is free, however…read moreI've felt with several merchants since going,the merchant did not want to honor my cards because he stated that a couple of the initials weren't his, so I guess because they have multiple employees that's my problem? Myself and 60 other people that are very close will no longer patronize this business or his other smoke shop. Anyone who knows me please do the same

They are a good company. But they don't carry my brand anymore…read more Golden Harvest tobacco is the best, and Golden Harvest tubes are the best.

Great selection of glass, constant rotation of new decks and skate hardware. Only place in town…read morethat has Pit Vipers.

The "manager" Miranda is married and has been sleeping with all her employees for years idk how she…read morestill works there

This is a fantastic spot with fun and personable guys working the counter. Knowledgeable and very…read moreopen with their advice (in the most positive way!) I'm sadly just passing through, but I would absolutely recommend this spot to anyone. Especially their drive thru window! If you know what you want/need.

My favorite kind of vape store...friendly! Frank was amazing in helping me with my first RDA in…read moreyears and made it feel far less intimidating than I thought it was going to be. Clean store, great people, and the only vape drive through window I've ever seen. How cool is that?

It's a shame to see what this place has become. They can only afford to have 1-2 staff members on…read moreshift at any given time, which leads to incredibly long wait times. We have other options in Red Bluff so the idea of "if they want it, they will wait" doesn't work here. We can literally drive down the street to a place with a much larger selection and faster service. They do not get involved with the community like Sundial does, they are just another big business trying to steal money from a small market. I wanted this shop to succeed, but the amount of support this store provides to the community shows should show you exactly what their priorities are.

REVISION MIKAYLA the office contacted me. She apologized…read morefor the previous employee, and provided training to prevent anytime like that again, and said if anything like that were to happen again to get ahold of her. She offered to deliver another cartridge to replace the faulty one and she also put a few extras in the bag to makeup for my inconvenience. And I'm telling you she more than made up for my inconvenience with this goodie bag! She was so apologetic and very sweet. Thank you Mickayla, you rock! I will definitely be ordering again. DISABLED PEOPLE BEWARE!! NUG Red Bluff doesn't care to help you - ALIEN LABS Cartridge defect. I'm a long time customer of the Red Bluff Nug store . I have a doctors recommendation on file. I can only receive deliveries as I am bedridden. The delivery man even knows if my caregiver is not here, I can electronically unlock the door and he lets himself in and brings my items and his paperwork that I need to sign right to my bed, then lets himself out. It's extremely helpful. Today, within an hour of my delivery, I discovered the Alien Labs Planetary OG 510 Cartridge was defective. I have 4 different brands of 510 batteries. I put it in my favorite battery first. The bat light blinked twice, it normally doesn't . When I tried to press the button to inhale the battery again blinked twice and I could not hit it. I put it in my second battery and received the same results . I also tried it in my third and fourth battery's and again the battery blinked twice and would not allow me to hit the cartridge. I immediately called NUG RED BLUFF, spoke with the inventory manager. I explained the problem with the ALIEN LABS CARTRIDGE. She told me to bring the cartridge and it's original packaging and my receipt to the store . They will then test it with their own 510 battery and if indeed it does not work will offer me a replacement or refund. I explained that I could provide the original packaging my receipt and the faulty cartridge, but because I am bedridden, I would need to send someone age 21 or older in to the store with the original packaging the faulty cartridge and my receipt. She said that it would have to be me personally or she would not be able to do anything. I suggested that she give her 510 battery tester and a replacement cartridge to their Delivery Man, who could then come into my home as usual and test the faulty Alien Lab Planetary OG cartridge on Nugs 510 battery tester, and if he determines it is faulty, he could trade me the faulty alien lab planetary OG cartridge for a different one. She refused to do that for me. I reminded her that I was bedridden and that I spend quite a bit of money there every month . They could look back at my orders and see that. She said I could try contacting Alien Labs. I stated that I was dissatisfied with this service and may need to take my business elsewhere . She said okay and hung up . I also want to mention that I never raised my voice and was only looking for solutions that we could use to solve this problem . The problem that could be easily solved with sending their delivery man with their battery tester and a replacement . A simple act of kindness for a long term good spending customer., and to prevent a bad review for NUG RED BLUFF and their product supplier ALIEN LABS. I will be using other methods instead of NUG from now on . They don't have any problem taking money away from a disabled person but they sure don't want to help a disabled person out when they've given me a bad product. I have never tried to return anything to them before . This is the first time in 2 years I've had a problem and now that I see how they refuse to handle it i'm very disappointed. And I am sending a copy of this complaint to ALIEN LABS. I hope one of them will make this right.

Arrived in Redding and was looking for a mod because I forgot mine in another city. I wasn't…read moreexpecting much but I was impressed by the owner. Very helpful and honest and did not try to push anything I didn't want. He listened and recommend and gave me very good options. He is very knowledgeable and knows his stuff. I saw him deal with other customers and was courteous with everyone and helped them all with a smile. He was cheerful with every customer. Even with the the place filling up he dealt and focused on exactly what they were looking for. I have seen quite a few places in the US and abroad. This was one of the top all rounders. It's businesses like this that people should support.

Came into the store looking for cbd oil - the potent stuff you can get in Venice. Its the only way…read moremy mom can get a good night's sleep. Their selection wasn't really that great - they only had some mild cbg/cbd mixture. So the dude at the cashier tried to pass off hemp oil as cbd and we bought it. Nice guy, it's just that he probably didn't know the product he sold us wasn't at all what we needed.

I use to go to this places other location over by the Safe Way but his prices are so over the top…read moreand ridiculous now. It's a joke. $50 for a vape when literally every vape shop in town is selling them for $20 or $25. Definitely do not go this this shop and definitely DO NOT go to the one over by Safeway!

This is my new go to place. Nice people working there and a wide selection of products. Check it…read moreout!!

Been vaping for about 3 years, and took a while becore trying out this place, most of my purchases…read morewere online and at another shop in town. Off the bat, the place looks great, it's clean and employees are attentive. Been going there ever since I first tried them, juice selection is nice and a variety of flavors are available. I'm into rebuildables and out of pure laziness I usually have them do the rebuilding for me. They have all done a nice job, Teda, Ted, Mel and Ben have all been phenomenal and I strongly recommend you give them a try.

Awful! The lack of knowledge that comes out of this vape shop is astonishing. Not to mention the…read moreawful customer service. Not knowing how to do the most basic of things like change cotton on an RDA correctly. The know it all attitudes by itself will keep people away. You are better off doing research online and ordering juice or going out of town.

I went in here for a few items and they had such a great selection! Derek was super friendly and…read moregave such great service! He gave me personal recommendations which I really appreciated. I'll definitely be back!

The service is the best! Everyone is so helpful. And if you need help, Juan is the best! Actually…read morethey all are great. Lots of good selections to choose from. And affordable, not like some others in Chico. I highly recommend it!