Was just passing through and happened on this place. Tim gave great service and useful…read morerecommendations!! Would definitely come back!

Great experience every time! The staff is always super friendly, welcoming, and helpful. They have…read morea great selection, and everyone is knowledgeable without making you feel rushed. Definitely one of my favorite spots. Highly recommend!

REVISION MIKAYLA the office contacted me. She apologized…read morefor the previous employee, and provided training to prevent anytime like that again, and said if anything like that were to happen again to get ahold of her. She offered to deliver another cartridge to replace the faulty one and she also put a few extras in the bag to makeup for my inconvenience. And I'm telling you she more than made up for my inconvenience with this goodie bag! She was so apologetic and very sweet. Thank you Mickayla, you rock! I will definitely be ordering again. DISABLED PEOPLE BEWARE!! NUG Red Bluff doesn't care to help you - ALIEN LABS Cartridge defect. I'm a long time customer of the Red Bluff Nug store . I have a doctors recommendation on file. I can only receive deliveries as I am bedridden. The delivery man even knows if my caregiver is not here, I can electronically unlock the door and he lets himself in and brings my items and his paperwork that I need to sign right to my bed, then lets himself out. It's extremely helpful. Today, within an hour of my delivery, I discovered the Alien Labs Planetary OG 510 Cartridge was defective. I have 4 different brands of 510 batteries. I put it in my favorite battery first. The bat light blinked twice, it normally doesn't . When I tried to press the button to inhale the battery again blinked twice and I could not hit it. I put it in my second battery and received the same results . I also tried it in my third and fourth battery's and again the battery blinked twice and would not allow me to hit the cartridge. I immediately called NUG RED BLUFF, spoke with the inventory manager. I explained the problem with the ALIEN LABS CARTRIDGE. She told me to bring the cartridge and it's original packaging and my receipt to the store . They will then test it with their own 510 battery and if indeed it does not work will offer me a replacement or refund. I explained that I could provide the original packaging my receipt and the faulty cartridge, but because I am bedridden, I would need to send someone age 21 or older in to the store with the original packaging the faulty cartridge and my receipt. She said that it would have to be me personally or she would not be able to do anything. I suggested that she give her 510 battery tester and a replacement cartridge to their Delivery Man, who could then come into my home as usual and test the faulty Alien Lab Planetary OG cartridge on Nugs 510 battery tester, and if he determines it is faulty, he could trade me the faulty alien lab planetary OG cartridge for a different one. She refused to do that for me. I reminded her that I was bedridden and that I spend quite a bit of money there every month . They could look back at my orders and see that. She said I could try contacting Alien Labs. I stated that I was dissatisfied with this service and may need to take my business elsewhere . She said okay and hung up . I also want to mention that I never raised my voice and was only looking for solutions that we could use to solve this problem . The problem that could be easily solved with sending their delivery man with their battery tester and a replacement . A simple act of kindness for a long term good spending customer., and to prevent a bad review for NUG RED BLUFF and their product supplier ALIEN LABS. I will be using other methods instead of NUG from now on . They don't have any problem taking money away from a disabled person but they sure don't want to help a disabled person out when they've given me a bad product. I have never tried to return anything to them before . This is the first time in 2 years I've had a problem and now that I see how they refuse to handle it i'm very disappointed. And I am sending a copy of this complaint to ALIEN LABS. I hope one of them will make this right.

It's a shame to see what this place has become. They can only afford to have 1-2 staff members on…read moreshift at any given time, which leads to incredibly long wait times. We have other options in Red Bluff so the idea of "if they want it, they will wait" doesn't work here. We can literally drive down the street to a place with a much larger selection and faster service. They do not get involved with the community like Sundial does, they are just another big business trying to steal money from a small market. I wanted this shop to succeed, but the amount of support this store provides to the community shows should show you exactly what their priorities are.

Just absolutely awesome! On time and priced right. Very friendly delivery. Definitely recommend.read more

Family emergency is a must but when you just don't have anyone to open for you on time is sad…read more Unless you're local this place has a big X on it. Never open when I've come to Chico.

Was stuck in town and used this service. People on phone and delivery guy both were totally…read morehelpful, professional and kind. The 1/8's were reasonably priced! The HEADBAND strand was 30 1/8 and totally worth $30. The CRYBABY 1/8 was really really bad tasting to me. And didn't look good. BUT it was exactly as shown in the picture. Therefore I am 100% satisfied and will use this dispensary again!

Great medicine for great prices! Enjoyed the Med very much, thank you for the recommendation. I'll…read morebe back for sure.

All I can do is post what I know somebody made a comment that the place was closed and they are in…read moreAnderson but they are open in Shasta Lake City other than that I know nothing of this place I have not yet been to it

Best collective in town, hands down. I'm a medical patient, been in this area for more then 10…read moreyears and this place is the first to provide quality medicine at black market prices. Where else in town can you get an 8th 28%thc for $15 out the door, tax included? I'll tell ya....nowhere! Best meds at the lowest prices...they are the first I've seen that seem to really care about the community...and give us an affordable option...everyone else in town is just trying to get the most they can out of you. Go to any of the three collectives in lake Shasta....and try and find a quality 1/8th under 20!

Good prices, big selection, friendly staff. Will be returning. 10% off first time customer purchase.read more

Wisdom discount for seniors. Great staff…read more Daily specials. Online ordering. Or just stop in. Pick up inside or use the drive through. Accrue points per purchase.

Ok prices for the area staff and security were nice if I'm ever in the area again I will returnread more

Friendly staff. Quality products at affordable prices…read more The ordering system is a little wonky and sometimes it seems like the staff either forgets about the customer or I'm not sure what is going on, but every time I place an order, it is a frustrating process. The online menu is often inaccurate, and from there everything becomes a debacle.

I am 57 years old and suffer from pain and forgetfulness, and have turned to marijuana to help with…read morethat. I'm not very knowledgeable when it comes to where to go what to get so I turned to the only thing I've ever heard which was Weedmaps. I placed an order with them, but I didn't hear back so I called and the girl that answered to say she was rude is a major understatement. I will say this, that she insulted my age she insulted my mind. She insulted the way I look on my drivers license and then she told me that I should just kill myself. This is the person that nor cow medicine man has answering the phone. So if you are someone that is not extremely knowledgeable in regard to this business, I would avoid contacting Norcal medicine man because they will treat you like garbage and you will walk away in tears.