Was just passing through and happened on this place. Tim gave great service and useful…read morerecommendations!! Would definitely come back!

Great experience every time! The staff is always super friendly, welcoming, and helpful. They have…read morea great selection, and everyone is knowledgeable without making you feel rushed. Definitely one of my favorite spots. Highly recommend!

It's a shame to see what this place has become. They can only afford to have 1-2 staff members on…read moreshift at any given time, which leads to incredibly long wait times. We have other options in Red Bluff so the idea of "if they want it, they will wait" doesn't work here. We can literally drive down the street to a place with a much larger selection and faster service. They do not get involved with the community like Sundial does, they are just another big business trying to steal money from a small market. I wanted this shop to succeed, but the amount of support this store provides to the community shows should show you exactly what their priorities are.

REVISION MIKAYLA the office contacted me. She apologized…read morefor the previous employee, and provided training to prevent anytime like that again, and said if anything like that were to happen again to get ahold of her. She offered to deliver another cartridge to replace the faulty one and she also put a few extras in the bag to makeup for my inconvenience. And I'm telling you she more than made up for my inconvenience with this goodie bag! She was so apologetic and very sweet. Thank you Mickayla, you rock! I will definitely be ordering again. DISABLED PEOPLE BEWARE!! NUG Red Bluff doesn't care to help you - ALIEN LABS Cartridge defect. I'm a long time customer of the Red Bluff Nug store . I have a doctors recommendation on file. I can only receive deliveries as I am bedridden. The delivery man even knows if my caregiver is not here, I can electronically unlock the door and he lets himself in and brings my items and his paperwork that I need to sign right to my bed, then lets himself out. It's extremely helpful. Today, within an hour of my delivery, I discovered the Alien Labs Planetary OG 510 Cartridge was defective. I have 4 different brands of 510 batteries. I put it in my favorite battery first. The bat light blinked twice, it normally doesn't . When I tried to press the button to inhale the battery again blinked twice and I could not hit it. I put it in my second battery and received the same results . I also tried it in my third and fourth battery's and again the battery blinked twice and would not allow me to hit the cartridge. I immediately called NUG RED BLUFF, spoke with the inventory manager. I explained the problem with the ALIEN LABS CARTRIDGE. She told me to bring the cartridge and it's original packaging and my receipt to the store . They will then test it with their own 510 battery and if indeed it does not work will offer me a replacement or refund. I explained that I could provide the original packaging my receipt and the faulty cartridge, but because I am bedridden, I would need to send someone age 21 or older in to the store with the original packaging the faulty cartridge and my receipt. She said that it would have to be me personally or she would not be able to do anything. I suggested that she give her 510 battery tester and a replacement cartridge to their Delivery Man, who could then come into my home as usual and test the faulty Alien Lab Planetary OG cartridge on Nugs 510 battery tester, and if he determines it is faulty, he could trade me the faulty alien lab planetary OG cartridge for a different one. She refused to do that for me. I reminded her that I was bedridden and that I spend quite a bit of money there every month . They could look back at my orders and see that. She said I could try contacting Alien Labs. I stated that I was dissatisfied with this service and may need to take my business elsewhere . She said okay and hung up . I also want to mention that I never raised my voice and was only looking for solutions that we could use to solve this problem . The problem that could be easily solved with sending their delivery man with their battery tester and a replacement . A simple act of kindness for a long term good spending customer., and to prevent a bad review for NUG RED BLUFF and their product supplier ALIEN LABS. I will be using other methods instead of NUG from now on . They don't have any problem taking money away from a disabled person but they sure don't want to help a disabled person out when they've given me a bad product. I have never tried to return anything to them before . This is the first time in 2 years I've had a problem and now that I see how they refuse to handle it i'm very disappointed. And I am sending a copy of this complaint to ALIEN LABS. I hope one of them will make this right.

Was stuck in town and used this service. People on phone and delivery guy both were totally…read morehelpful, professional and kind. The 1/8's were reasonably priced! The HEADBAND strand was 30 1/8 and totally worth $30. The CRYBABY 1/8 was really really bad tasting to me. And didn't look good. BUT it was exactly as shown in the picture. Therefore I am 100% satisfied and will use this dispensary again!

Family emergency is a must but when you just don't have anyone to open for you on time is sad…read more Unless you're local this place has a big X on it. Never open when I've come to Chico.

All I can do is post what I know somebody made a comment that the place was closed and they are in…read moreAnderson but they are open in Shasta Lake City other than that I know nothing of this place I have not yet been to it

Just absolutely awesome! On time and priced right. Very friendly delivery. Definitely recommend.read more

Best collective in town, hands down. I'm a medical patient, been in this area for more then 10…read moreyears and this place is the first to provide quality medicine at black market prices. Where else in town can you get an 8th 28%thc for $15 out the door, tax included? I'll tell ya....nowhere! Best meds at the lowest prices...they are the first I've seen that seem to really care about the community...and give us an affordable option...everyone else in town is just trying to get the most they can out of you. Go to any of the three collectives in lake Shasta....and try and find a quality 1/8th under 20!

Was fine until it wasn't. Placing orders online and either pickup same day or scheduling for up to…read morea couple days later was convenient. However the more I took advantage of this in combination with sales things changed. First time was I showed up on my scheduled pickup day and the order price wasn't honored because the brand I purchased was only having a sale on certain items, and the web site admittedly was in error because of staff. Rather than honoring the price I was comped an all in one cartridge. Fine. Second time I show up and my order price wasn't honored because, I'm told, they only honer the price for the day you pick up, not the day you place the order. So in essence the web site price is only valid if you do same day pickup. My online account and email receipt show one price total, paper receipt shows another. Moreover I had done this before, placed an order with sale items one day and picked up another, and there was no issue. I pointed this out to the staff. They verified that as recent as last month I had done this. Did anything change, nope. One guy in the back, who I believe is the manager, just shrugged and said "policies change". Well policies do seem to change, rather easily, like where I shop.

Great medicine for great prices! Enjoyed the Med very much, thank you for the recommendation. I'll…read morebe back for sure.

Two stars ONLY because the product was good. Everything else was sub par. Just what is it with…read morethese 20-somethings? They have absolutely no sense of what it is to do a job. To do a good job. To do what they're there to do. Needless to say the customer service was non-existent. Traveling north to Washington and thought I'd swing in for some bud. Medical card holder. Asked for some Indica flower and she points me to a single jar in the cabinet that allows me to see and smell the bud. $65.00 for an 8th. Or, we have these over here for $35ish but you can't open them to see OR smell them. Now tell me, does ANYONE buy bud that they can't see or smell? Anyone? This place is a sham and a scam. One decent bud in the place. Or buy something that they don't want you to see or smell. Seems legit. Welcome to "legalization".

Powdery mildew and bugs on several samples they showed me, this is not clean and safe cannabis for…read moremedical patients. Online menu is not correct and they were out of a lot of brands. Gentlemen who helped me was very nice. Left with no medicine because it was moldy

Bought exactly what I wanted. Customer service was exceptional. Needed them to match an oil I…read morepurchased in Florida. They had a product that was a perfect match.

I'm updating my review because I had the worst experience at Vibe recently and it's been bothering…read moreme since. I don't know what's happened to the place, but most of the previous employees who were my faves, like Chelle and Sydney, are gone. The whole "vibe" of the place has sunk to the pits. One particular person, I'm not sure, I think her name is Jennifer? had a snarky attitude, was dressed like a much younger adult and reeked of alcohol! I didn't even have to stand by her, I could smell it. And then, the flirting between her and the manager Derrick (sp?) was a huge turn off. It made the place uncomfortable to shop in. Not to mention feeling like I was being watched like a thief. Vibe has great products, my faves being the edibles, and the prices are decent. But, Vibe has lost it's VIBE. I'll have to go back to my old dispensary. I only went to Vibe because the previous employees were welcoming, friendly, and knowledgeable. These clowns look like they've sampled too much of the stock. Edit to add: Richard, after spending the amount of money I have there, I'd say that I was a great customer.