Was just passing through and happened on this place. Tim gave great service and useful…read morerecommendations!! Would definitely come back!

Great experience every time! The staff is always super friendly, welcoming, and helpful. They have…read morea great selection, and everyone is knowledgeable without making you feel rushed. Definitely one of my favorite spots. Highly recommend!

Incredible service, kind, knowledgeable !! Sara is the best, great sense of humor !!…read moreShe's great !! Always with a smile.

Great service! Always has what you need in stock and friendly service. Wide selection of tabbacco…read moreand other novelties.

It's a shame to see what this place has become. They can only afford to have 1-2 staff members on…read moreshift at any given time, which leads to incredibly long wait times. We have other options in Red Bluff so the idea of "if they want it, they will wait" doesn't work here. We can literally drive down the street to a place with a much larger selection and faster service. They do not get involved with the community like Sundial does, they are just another big business trying to steal money from a small market. I wanted this shop to succeed, but the amount of support this store provides to the community shows should show you exactly what their priorities are.

REVISION MIKAYLA the office contacted me. She apologized…read morefor the previous employee, and provided training to prevent anytime like that again, and said if anything like that were to happen again to get ahold of her. She offered to deliver another cartridge to replace the faulty one and she also put a few extras in the bag to makeup for my inconvenience. And I'm telling you she more than made up for my inconvenience with this goodie bag! She was so apologetic and very sweet. Thank you Mickayla, you rock! I will definitely be ordering again. DISABLED PEOPLE BEWARE!! NUG Red Bluff doesn't care to help you - ALIEN LABS Cartridge defect. I'm a long time customer of the Red Bluff Nug store . I have a doctors recommendation on file. I can only receive deliveries as I am bedridden. The delivery man even knows if my caregiver is not here, I can electronically unlock the door and he lets himself in and brings my items and his paperwork that I need to sign right to my bed, then lets himself out. It's extremely helpful. Today, within an hour of my delivery, I discovered the Alien Labs Planetary OG 510 Cartridge was defective. I have 4 different brands of 510 batteries. I put it in my favorite battery first. The bat light blinked twice, it normally doesn't . When I tried to press the button to inhale the battery again blinked twice and I could not hit it. I put it in my second battery and received the same results . I also tried it in my third and fourth battery's and again the battery blinked twice and would not allow me to hit the cartridge. I immediately called NUG RED BLUFF, spoke with the inventory manager. I explained the problem with the ALIEN LABS CARTRIDGE. She told me to bring the cartridge and it's original packaging and my receipt to the store . They will then test it with their own 510 battery and if indeed it does not work will offer me a replacement or refund. I explained that I could provide the original packaging my receipt and the faulty cartridge, but because I am bedridden, I would need to send someone age 21 or older in to the store with the original packaging the faulty cartridge and my receipt. She said that it would have to be me personally or she would not be able to do anything. I suggested that she give her 510 battery tester and a replacement cartridge to their Delivery Man, who could then come into my home as usual and test the faulty Alien Lab Planetary OG cartridge on Nugs 510 battery tester, and if he determines it is faulty, he could trade me the faulty alien lab planetary OG cartridge for a different one. She refused to do that for me. I reminded her that I was bedridden and that I spend quite a bit of money there every month . They could look back at my orders and see that. She said I could try contacting Alien Labs. I stated that I was dissatisfied with this service and may need to take my business elsewhere . She said okay and hung up . I also want to mention that I never raised my voice and was only looking for solutions that we could use to solve this problem . The problem that could be easily solved with sending their delivery man with their battery tester and a replacement . A simple act of kindness for a long term good spending customer., and to prevent a bad review for NUG RED BLUFF and their product supplier ALIEN LABS. I will be using other methods instead of NUG from now on . They don't have any problem taking money away from a disabled person but they sure don't want to help a disabled person out when they've given me a bad product. I have never tried to return anything to them before . This is the first time in 2 years I've had a problem and now that I see how they refuse to handle it i'm very disappointed. And I am sending a copy of this complaint to ALIEN LABS. I hope one of them will make this right.

It's an amazing place. I was driving by from Redding and I need it some tobacco and a beautiful…read moregloss I walk in. You have amazing customer service. The place is very cold outside is very smoky and ugly from the fire. They were very hospitality very clean please prices very good. It's an amazing place to shop, if you concert looking for a Smoke Shop and if you're looking for a glass Smohk your goodies I think that's the spot thank you thank you Eday and the beautiful Mexican girl. Her name is Wendy. I gave her the thumb up. She was very sweet. They have cigars what's my favorite thing. They have a Pro Club shirts. Chico doesn't have nothing and the prices they were amazing. I end up buying six because the Pro Club is number one. There another place in the same town we went there they got us talking in the phone ignored us. He didn't even pay attention to us. I recommend this place recommend this place and I will go back. I will go back. I will go back 10 times. love you guys in my new spot in Corning , they have everything you asked for made me happy they give me good deal and The Glas

Nice people, wide variety of good stuff. Would recommend. Regarding the previous review, smoke…read moreshops tend to have you try the product before leaving the premises. After you walk out the door all sales are final tho, they are not obligated to give you a refund on a bunk product. Mishaps happen all the time.

Best little shop in town, supports our local kids with their skate hobbies and events. Great staff…read moreand great products. Always a great value and and vibe when you visit this little downtown shop. Thanks for being awesome!

Used to absolutely LOVE going to this store, I don't usually window shop too long cause i will end…read moreup over spending VERY quickly, however i came here religiously for my incense, crystals, glassware, and much more until one day me and a friend popped in to get pick up an order and do a price check on a piercing or two. At the time, there was some kind of even going right next door i think cause there was chatter about booths and there was fresh food being served right outside and we end up chatting about more than just two piercings and i admit they were busy and we hadn't realized just yet how busy they were cause we were locked in on the conversation with the piercer. And out of nowhere i hear the manager raise her voice and say something along the lines of "my piercers need to get back to work instead of chit chatting" but to be quite honest it was so sudden, a bit loud, and since it came from directly behind me and my friend it spooked and stunned me so quick that i couldn't quite make out what she was saying i just saw that my friend was speed walking to the door so i followed trying fight a lump in my throat cause i go to this place RIDICULOUSLY often and now everytime i think about going back it makes my stomach turn. Cause i honestly felt humiliated.

This is my mother's go to place so I like to pop in there from time to time as well because I have…read moreonly ever had positive experiences and I have semi known the woman who I am assuming is the manager and she is the bees knees when it comes to customer service. She has no problem with telling you the best features of each product and I feel like she this innate ability to pair her patrons with the perfect fit for their needs. Whether it's your budget or your favorite color or your personal preferences in style and taste, she's always on the money for you. She knows her customers as well as she knows her self (and her products of course)! I give her and the shop 5 stars!

Friendly helpful staff great prices and their hours are good. They have a great inventory of…read moreseveral different items that are really reasonably priced. Definitely recommend.

I purchased my first handgun here and JP was a pleasure to talk to. I was nervous with it being my…read morefirst time, but it helped having a personable arms dealer to answer my questions.

I've had this pheasant for over 10 years and could never find a florist to do an arrangement in it…read morethat I liked. Haley and Emily did a wonderful job. It was way above my expectation. They put a great selection of flowers in it. Just the right size so you can see the pheasant perfectly from all sides. It's going to be sitting on my dining room table. The price was very fair. Every time you go in there, those girls have a big smile and are just full of joy. They can turn a bad day into a great day. I highly recommend them.

I have used Tehama Floral Company in Red Bluff, CA multiple times and THEY ARE EXCELLENT!!…read moreVery professional and go above and beyond when sending and delivering Floral Bouquets!! Their Customer Service is equally EXCELLENT and dependable!! I feel 100% confident that what I order WILL BE exactly what I WANTED and ALWAYS delivered with CARE!! Their prices are great too and worth every penny!! Thank you Tehama Floral for ALWAYS doing a WONDERFUL JOB!! I wouldn't consider going anywhere else in Tehama County!!