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    webuyanycar.com

    3.6 (5 reviews)
    Closed 11:00 am - 3:00 pm, 4:00 PM - 8:00 PM

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    3 years ago

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    Kevin J.

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    4 years ago

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    CarMax

    (266 reviews)

    My daughter got her first car!! Super exciting…read more 10 years ago, I purchased a car from this Carmax. I had such a great guest service experience that we came back for her car. The car buying process was so easy. This location also has a nice selection of cars to choose from. Abu greeted us immediately and was able to help us get everything done. He was professional, friendly and knowledgeable. We had a great and memorable experience.

    I had a horrible experience at the Carmax Laurel Location. I had to return a vehicle that I…read morepurchased from another location that required service immediately after purchasing. I had the car scheduled for a diagnostic with the manufacturer, and after the initial test drive, the service manager, immediately confirmed that there were in fact several issues with the vehicle. Carmax Laurel, did not offer to do a diagnostic test on my vehicle before I cancelled my contract. I was told that because the other store emailed the paperwork for return, that it was their mission to process the return and help me find a new vehicle as quickly as possible. 3 hours later, I began test driving new replacement vehicles in hopes of finding the right car for me. The first vehicle that I test drove, had low tire pressure lights on when I started the car to drive. The second vehicle had not been cleaned. There was in fact a half smoked blunt (filled with marijuana) in the passenger door. There was also, broken glass in the trunk of the car. I was outraged! How unprofessional and wildly inappropriate is it for the car not to have been deeply cleaned and detailed? Also, can you imagine if I would have been pulled over? The management team was apologetic. They offered to buy my lunch for up to $25 and they provided me a Lyft to my destination. The following day, the salesman I was working with never called me with an additional apology, he never presented me with any other car options that would meet my needs, and to date he hasn't said a word. I did hear from the service manager Debbie, and one of the sales managers, Steve. They both expressed apologies and offered to help me find another vehicle. I still don't have a car. I am waiting on a transfer from another store. At this point the level of unprofessionalism and the fact that cars are not serviced, or cleaned makes me want to walk away from Carmax all together. I am outraged and very disappointed in my experience.

    Enterprise Car Sales

    Enterprise Car Sales

    (16 reviews)

    My sales person Wesley was amazing! He explained everything thoroughly and made sure I understood…read moreeverything every step of the way. All other employees and managers were very kind a polite as well. I would definitely purchase again from Enterprise Car Sales, Glen Burnie.

    My husband and I went to this dealership today because my husband has been looking for a Nissan…read moreFrontier quad cab for quite some time. We had driven by their lot a few months ago and saw that they had several but they were a bit out of our price range at the time. However, we knew that they were one of their fleet vehicles so I have been keeping an eye on them. Today was the day! My husband found the truck he had been looking for and it was in our price range. Our salesman, De' Ontre, was incredibly friendly and helpful and very knowledgeable. He was very personable and made us feel very comfortable. The process was very smooth and actually was a lot faster than I recall previous car buying experience is to be. When I called De' Ontre not five minutes before I knew the dealership was about to close, he did not rush me or seem annoyed and answered my question with no problems. From start to finish and even after we were home, he took great care to make sure that we were happy and comfortable with our purchase. We would definitely go back in the future when looking for another vehicle. Also, they were very safe and followed all the protocols to maintain a safe environment during this pandemic.

    webuyanycar.com - carbuyers - Updated May 2026

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