We wanted to replace our older glass shower door and received three quotes from local suppliers…read more Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, and an easy to understand and competitively priced project proposal. The proposal also detailed several options we were considering, including 1/2" glass. We opted to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly and swings easily, all 90 pounds of glass. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again on our next glass related project.

I'm the Building Chair for a non-profit, we needed a number of large three section windows…read morereplaced. The maintenance supervisor for the facility had been soliciting replacement prices for awhile, nothing affordable came in. He mentioned to me the need to replace several windows, I suggested Pioneer. They came in measured and had a more than competitive price in hand within a couple of days. Quoted an accurate lead time and delivered and installed on time. The windows are beautiful, the price was more than fair, and the installation was completed without a hitch. Jake and the crew at Pioneer are a great team, and do exactly what they promise.

Great family business. Very good, friendly, customer service. Beautiful garage door was installed…read moreon time and at price they quoted. I would use again.

From start to finish, Marathon Door & Glass did a fantastic job with the installation of our new…read moregarage door. They are extremely knowledgeable and their pricing is excellent. I had called a few other companies, but they were not helpful or responsive. Tracey sent me a quote while we were on the phone and was consultative in her approach to helping us with what door to choose. These folks know their business and are professional and customer focused. We could not have asked for a better experience. I have high expectations for contractors and Marathon Door and Glass stands head and shoulders above their competition. I highly recommend using this company. I am not one to post reviews, but they did such great work that they deserve this praise. It is refreshing to see that their are still companies that know how to do it right and take great pride in their work.

Metrowest Glass installed our primary bathroom mirror. Great people, responsive service, highly…read morerecommend!!! Will use them again for our full reno. Thank you, Stephen!

We recently renovated a large portion of our house, including our bathroom. Of all the groups we…read moreworked with (plumbers, painters, etc), the guys from Metrowest Glass were my favorite to work with. They did amazing work, were fast, responsive and friendly. They also came in less expensive than other quotes we had gotten. Highly recommend

These people cannot even keep an appointment…read more Twice they failed to show up -- no call, no courtesy, no explanation. When I called to ask why no one arrived, the response I received was dismissive, as if my call were an inconvenience rather than a legitimate question. I'm actually glad they never showed. If a company can't manage a simple appointment, how could they possibly handle a major project worth tens of thousands of dollars, on schedule and with professionalism? This experience told me everything I needed to know. I will be taking my business elsewhere.

Bruin has replaced our doors and windows over the past few years and the craftsmanship was high…read morequality. Post-installation service has been timely and comprehensive.

Responsive, fixed the issue quickly and I thought a fair price. When something goes wrong with your…read moregarage door, that's what you want: resolution and responsiveness. I would definitely call Door Systems Worcester again and would also recommend them.

I have used DSW at my home 2ish years ago w/ a great experience (Dave F) Not this time w/Theon…read more(manager). He met with my brother & I at my parents' house. He seemed to understand what we needed for them, even offered a veterans AND Sr. discount he also said, come back if we got a better quote, we want to work with you. (after reaching out to even get the quote) Theon said the original quote did not include the motor. (our #1 request) After multiple communications to discuss, (he was unavailable) he told us to go with the other quote, so we did. It seemed to me that he made a mistake on the original quote, which would have been fine. However, his approach was dismissive & he acted like we never wanted the motor etc. Communication with Theon was not impressive. Certainly, lost trust in the company.

It is great to come across a company that is responsive and honest. I requested Federal Glass…read moreinspect two windows and a door expecting a big bill. The technician said the windows were fine and even didn't need sealing externally. It's great to see a company not just suggest some amount of work to make a buck. I will certainly use them again and recommend them to friends.

Tried to work with Federal Glass for a window replacement and ultimately didn't move forward with…read morethe order because of poor communication and customer service. The woman on the phone was very unkind on the call where I was trying to check the status of our order and ultimately hung up on me. We were not yelling but I did communicate that I didn't understand why I was being treated unkindly and that is when she hung up. Honestly a shocking experience.

I met Matt when I had a leaky roof. I put out a panic "call" on facebook and before I knew it Matt…read morecame, found the issue and immediately fixed it, then told me to have a nice day. Who does that any more? Most recently, I wanted an extra set of stairs added to an existing deck so of course I contacted Matt. As soon as the weather broke, Rene & Manuel arrived to complete the task. A bit of an issue, because of the original build, but instead of me flipping out, we worked around it. They are gorgeous!! I CAN NOT recommend Matt & his crew enough!! Need anything done, call Matt & Capitol Siding first!!

I have to say I am pleasantly surprised by the complete change in my customer service experience…read moresince Matt has taken over. He not only came out personally to meet with me and to make sure the repairs were done to our satisfaction but he also took the time to ask about my previous experience and seems genuinely committed to making sure that our experience is a good one going forward. Thanks, Matt and team for restoring my faith!

Beroli Construction is extremely professional and I could not be more pleased with the results. I…read morerealize this was just a small project but they kept me informed throughout the process, answered all my questions and exceeded my expectations. Their attention to detail is why they consistently get a five star rating. I would recommend them for any project you may have.

This was our second project working with Beroli and we are very happy with our decision to use them…read moreagain for our roofing project. The project was managed very well and we were kept up to date of any schedule changes or issues. The roof turned out great and we would definitely consider using Beroli for future projects.