A massive waste of time. We called and made an appointment with a salesman. On the phone we told…read morehim we were looking for European style doors or something a little more modern styled. He said they sold Marvin doors and that I could look on their site to see if they had the sort of style we were looking for. On the Marvin site they did in fact have the kind of style we were looking for. We came in for our in-person appointment, the salesman showed us French doors, not really what we were interested in so I showed him the Marvin site. He said "we sell Marvin doors but not TruStile." Apparently TruStile was bought by Marvin but for whatever reason Affordable Windows and Doors doesn't sell particular lines in a brand they carry? He didn't offer up any alternatives in a similar style from perhaps another door company and made no attempts to actually help us find something in the style we were looking for. He basically showed us one French door, told us we don't sell doors like the ones on the site he told us to go look on and that was it. Guess I'll order from the door company directly.

Beginning our kitchen Reno was made so easy with the help from Bonnie. Her ideas and patience…read morethrough the process was top notch. She was so helpful even through this pandemic. Top quality product. I would recommend using her with your next kitchen or bathroom! Thank you again Bonnie your the best

Pedro helped us with our broken window and fixed it same day! The pricing was competitively and the…read morequality of work was great! Pedro was extremely professional and would definitely use again!

Review: Contract Signed, Deposit Paid, then they asked for $5500 more to start the job. (Proposal…read more#16872151) OCI360 Exteriors sent out someone to look at the project (June 7, 2024) and spent a few hours measuring and talking about procedure and policies etc. He gave me a quote within a few hours and even offered to lower it if we would pay cash. He called his boss while we were sitting there, who offered an even better price if we would let them put a sign up and pressure us to agree to terms on the spot, which I said I would not do without my spouse. They sent the proposal (June 18, 2024) and we agreed to terms that day or the next and I signed the contract. They sent an invoice for the first third of the work (June 28, 2024, I didn't see this the first time, and requested that they resent it on July 1, 2024). They sent the project manager out to look at the job (On or about July 3, 2024) and look at logistics. He told me that once the deposit was paid they will file a permit the same day with our town. I texted them immediately after the deposit was sent (July 8, 2024) and my phone rang within 10 seconds. They said they mismeasured the job (two weeks earlier) and it would require $5500 more for them to do the job. This was a 68% increase over the agreed upon (signed contract) price. They asked me how much my other offers were for and I said I wouldn't tell them that and that I expected the company to hold up their end of our contract. I do not think they are losing money at all. After two weeks since I paid and they have still not filed a permit or delivered a dumpster as promised. The project manager texted me today to say that his office would start processing the return of my deposit as they would not do the job unless we agreed to pay 68% more than the quoted, signed upon price. If this review is still posted here, then this matter has not been resolved, and my money has still not been refunded.

great service with a reliable, experienced carpenter with…read more credentials and community minded service. I would highly recommend James for any of your home carpentry or window service needs. I was very pleased with his prompt and professional carpentry work on my home.

James and his crew did an outstanding job on our home. We had replacement windows already installed…read morebefore we purchased the home, but the trim around them was atrocious. James wrapped all of our old trim with aluminum to make it look brand new while maintaining the architecture of our home with three stained glass windows. James takes pride in his work and does it right the first time without cutting corners, treating your home like his own. He is very personable, communicative, and will offer the right solutions for your unique project. On top of that, prices are very reasonable for the exceptional quality and care he puts into your project compared to the competition. The only issue I had with Bennett & Sons was not hiring them sooner. I am very pleased with their service and communication throughout the process and plan to hire them back in the spring to take on another project. 10 out of 10.

Recent roof replacement and was impressed from start to finish. A recent storm put a hole in our…read moreroof and needed to be fixed causing us to replace the whole roof! Recommended by my husbands co-worker, Michael was awesome to work with. Very responsive and helpful. Prior to the big day, they delivered the supplies and dumpster and on the actual day the crew arrived ready to go! They quickly set up the protective nets around the whole house and then stripped the old shingles, fixed the hole and replaced bad boards. This was my first roof replacement and I had no idea what to expect, but they were done so quickly! They were there approximately from 8-2ish, if I remember correctly. They did a great cleanup job as well. I was going to write a review when this was done a month ago but forgot. To my surprise, a cookie delivery came today thanking us for our business! What a thoughtful gesture and great way to go above and beyond! We'll definitely call on them for our future needs.

From our initial meeting with Michael G right through project completion. Our window and siding…read morereplacement project went off without a hitch. Michael G was very helpful throughout the process and never left a question unanswered. Then Matt and his crew arrived. WOW. What a great crew of professional craftsmen. The attention to detail was incredible. Matt let us know what the plan was daily and the crew was outstanding. I would recommend Northeast Home & Energy without question. I can't say enough about these guys. Thank you!

Frank Cortes was very professional and accommodating. He went above and beyond to work around my…read moreschedule. He was a pleasure to deal with. He was courteous, answered all of our questions, and returned my phone calls promptly. Castle Windows are great quality windows. Great looks too! We couldn't be any happier with his service and final result. His team of installers were super professional. SetRoc LLC was a pleasure to do business with. We are pleased and would do business with them again. Marco & Eliane

We just bought our first condo in Boston and the old building had drafty, and rotted wood windows…read more After comparing four locally best rated companies, the window guys provided the strongest customer service and experience by far. I'd highly recommend them and hire them again. Frank and Josh communicate immediately through text and call, do a careful one hour in person consultation, and even bring along a heat lamp and sample windows to educate on five different varieties of quotes. They are kind, intelligent, and respectful when working through our limited budget. The best part is they sell, manufacture, and install their own windows (as opposed to other companies who outsource these services) so the management and timeline of the project is high, detailed, and efficient.

We wanted to replace our older glass shower door and received three quotes from local suppliers…read more Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, and an easy to understand and competitively priced project proposal. The proposal also detailed several options we were considering, including 1/2" glass. We opted to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly and swings easily, all 90 pounds of glass. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again on our next glass related project.

Pioneer took care of the glass for my shower renovation. They were amazing throughout all the…read morecraziness of my project. I highly recommend them; their service was quick, they are friendly, thorough, and they genuinely care about ensuring you are happy with the outcome.

Mainato Restoration is fast, reliable, and professional--highly recommend their work to anybody…read morewhos in need of services.

From the owner: At Mainato Restoration, we specialize in high-quality roofing and siding services for both…read moreresidential and commercial properties. Whether it's a family home or a business, our goal is always the same: to protect what matters most. With over 25 years in the industry, we’ve built a reputation on craftsmanship, reliability, and genuine care for the people we serve. As a locally and minority-owned business, we understand the value of trust. Our founder started from the ground up — first as a cleaner, then a roof technician, and now the proud owner of a company rooted in hard work and service. That journey taught us the importance of doing things the right way: no shortcuts, no pressure — just honest, dependable work that lasts. What makes us unique isn’t just our experience — it’s our heart. We know a roof isn’t just a roof. It’s what keeps families safe and businesses running. That’s why we treat every job as if it were our own property. We offer multilingual service, clear communication, and a commitment to making each customer feel heard, supported, and secure every step of the way. When you choose Mainato Restoration, you're not just hiring a contractor — you’re partnering with people who care deeply about your safety, comfort, and peace of mind.

Bruin has replaced our doors and windows over the past few years and the craftsmanship was high…read morequality. Post-installation service has been timely and comprehensive.

I had a great experience with Bruin installing 19 windows and 5 doors at my Framingham, MA…read moreproperty. The Harvey replacement windows are easy to clean. The install crew was on time every day and kept updated as to their progress. My cat, Charlie, likes the small window in the kitchen.