Always great selection of Cars Easy buying process …read more Must check them out for any car needs

Felt more like I was just hanging around my cousins as opposed to purchasing a used car. Great…read moreexperience, will definitely be sending friends and family your way. Thank you to Erman and Matt!

these guys got me in, did the deal and I was out less than an hour. Nice. Ukrainians. My peopleread more

Timely response, prepared to quote a repair estimate, able to work around my schedule.read more

Like most "finds", in todays world, this find was one chosen on line…read more It happened I was lucky to find a great mechanic shop. Tom, who serviced my car did a great job, on the car. Even more he communicated extremely well. It's wonderful having found a reliable, (seemingly), honest mechanic. I'll return for more needs. I feel confident using this business. Thank you Tom! Thomas Plumlee

This was 1st time there. Scheduled an emissions test and went went in they fit and oil change in…read morefor me as well. The staff is very friendly, treats you like family. I talked with the owner Cathy, who was very knowledgeable and extremely sweet. This is a woman owned business and LGBTQ Friendly business. I highly recommend this shop, they are fair and honest and we definitely should be supporting companies that support our community. Thank you for the great service cathy!

Sold my son a car in Nov 2025. Never received the title getting the run around. It is now March…read more2026 and just found out they are closed down. Scammers!!!!!

Was very pleased purchased a 2011 Mercedes E350 with extended warranty September 2024. Have not…read morebeen able to contact them nor find them at the Eichelberger St address since.

Bad mechanic. Put brake pads on wrong sides. When I complained about noise. He said "Keep driving…read moreit" Front end work done sounds like a bucket of bolts now. Almost 4,000$ and 5 days without car.

I found a truck in excellent condition for a great price, and the service was fantastic! I can't…read morerecommend them enough.

What a great experience we had in buying our new delivery vehicle. The staff was knowledgeable and…read morehelped educated us a lot about the different vehicles and options. They were not high pressure at all and seemed more interested in us finding. The right solution vs just selling us something. All of he vehicles were in great condition, clean inside and out and had car fax reports. We went out to Fruendly's and some other places but they couldn't compare. For the value and honest transaction I would buy from Michael again and suggest you do too. They also delivered the vehicle to us as well, now THAT'S customer service.

Great place to buy a vehicle, it's been I think 3 years and the van I bought is still driving and…read morerunning great, love the honesty from these guys

Brought my car n for a clunking sound, and advised that " RECOMMEND TO REPLACE BOTH FRONT AND REAR…read moreSTRUTS AND PERFORM AN ALIGNMENT," Despite replacing the fronts 2 years ago I agreed to the repair. Well after replacing them they call and advise my motor mount is the problem, never called back with price for that. Oh, and they said only top quality parts will be used only to call back days later and ask for more money because they didn't know what model my car was when first given a quote and needed to order better parts. Later took it to the dealer and they found only the water pump was holding up the engine, and another $3k fix that they [auto evaluators] missed. No apologies, no refund on making anything right.

They represent that they have inspected the cars they sell and that there are no issues. After a…read moreweek or two the issues become apparent. They act like they didn't know. That's just too bad that you bought a worthless car and they can't do anything to help you. In most cases these are cars they bought off of their long time customers. Those customers decided to sell their cars for a reason. Mark will not tell you that reason, but you will find out sooner or later. I can't wait for his snarky comment below. If you must buy a car from here, take it somewhere else to be inspected first.

My experience here was nothing but frustrating. Once the sale was complete and issues arose any…read morehope of a resolution quickly disappeared. It's disheartening to see such a lack of accountability and willingness to help when you need it the most. What makes this even more disappointing is how it reflects poorly on small dealerships overall. If you're considering buying from here, proceed with caution.

A few months ago I was laid off from my job. Like everyone else I still had bills to pay and the…read moreworry of how I am going to survive. One I pay every month is to "Arrow Finance Co." I was laid off in early March and more recently have been grateful enough to begin work again. During that time I was unable to make my car payment due to the current global pandemic "The Coronavirus" or "Covid 19." Fast forward to June I am back to work and "Arrow Finance" is expecting a payment in which I agreed to pay. I recently set up a new bank account and set it up for auto bill pay. I was to pay them each month with the 1st payment to be paid on the June 24th. Well my direct deposit going to my new account was unsuccessful as it does sometimes take a couple checks before it goes through. I did still plan to pay them regardless, but regretfully it slipped my mind, I mean I'm only human. Now the July 1st two people from a tow service knock on my door explaining my car is being repossessed. I try to tell them what happened and that I had the funds on me to please let me pay now. I understand they were doing their job and they have to take the vehicle regardless. But the manner in the way they went about it was disturbing but I'll get into that later. After I reached out to "Arrow Finance Company" the picture became clear of what kind of company I was dealing with. I called to try to explain my situation asking why no one has even reached out to me to let me know they were going to repossess my car. Especially when I had spoken with someone at "Arrow Finance" earlier in the month and gave them my updated phone number. A lady by the name of Cindy replied with this, "I don't care, it's not my problem, you should pay your bills on time." I was disgusted and I hung up the phone on her. Of course the next day I receive two letters in the mail from "Arrow Finance" exclaiming the repossession. So, yesterday I go to retrieve my car back from "Arrow Finance" and everything seems to be okay expect the amount owed went from $520.00 to $1,136.27 draining any money I had at all. Then this morning on my way to work I notice my brakes are grinding like metal which was not doing that before. It dawned on me, when the two tow truck drivers came to my home to take my car I remember I was upset and at first I would not relinquish my keys to them. In an effort and I'm assuming some kind of cruel joke they decided to put my car in park and start pulling away with my tires grinding and screeching while laughing. I ran out to handover the keys that's when they stopped moving their tow truck. **Fact I have neighbors as witnesses and pictures of this incident to prove it. So, when finally speaking to a manager, I began the conversation friendly trying to explain my situation. Then again the call is more disturbing than the last. The entire time I am trying to speak, the manager is speaking over me. He refused to listen to anything I was telling him. He said that he knows the way this business operates and that my being laid off was not an excuse for not paying my bill. As for my brakes grinding he said, "how do I know if it wasn't like that before and that your telling me the truth?" This is when I had enough of the way they have treated me like I'm some kind of criminal. I told the manager I don't believe I should have to pay for new brakes considering their tow truck drivers did this as a cruel effort to get my keys. He chuckled and said, "there's nothing I can do for you. Is there anything I can help you with?" I again was in shock and just hung up the phone, after using some profanity I'm not proud of. The reason I am writing my story is because I want everyone to know how "Arrow Finance" treats their customers even worse during such divesting and unprecedented times. Please I urge anyone please do not use this company. They represent hate and demoralization which is what all of us are so conscientiously trying to fight against in today's world. I empathize with the individuals out there who have had to experience their belittlement and abuse. Peace and love to everyone out their fighting. Be safe.

This was my review before I lost my job and all my payments were ok (Financed me when my credit…read morewasn't the best and actually helped me raise my score)...all these people are rude ive been getting garnished after not being able to pay my loan in full they garnished my wages and had been taking money out of my check since October only to find out that of $1130 only $144.73 had gone towards the original loan. I called Arrow to find out exactly how much I owed and basically see how they expected me to pay all this back if they keep accruing interest and I was told to shut up by an office manager and Kelly told me I should've paid my bills in the first place......so nobody in this office had gone through hard times or any of that.....Kelly and whoever the office manger is that told me to shut up everybody is not a deadbeat and doesn't deserve to get talked to like that and I never would have cussed at Kelly if she wouldn't have been so rude because you get what you give out. This whole company and all of its employees are sad and probably live the most miserable lives