1. Arrow Finance

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Saint Louis, MO

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Arrow Finance

1.7 (6 reviews)
Open • 9:00 am - 5:00 pm

Services - Arrow Finance

Auto loan

Title loan

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Bank of Franklin County

Bank of Franklin County

(3 reviews)

Great bank that is truly focused on being the best community bank in Franklin, St Charles and west…read moreSt Louis Counties. Their senior management team is accessible to all.

I'd give ZERO stars if that was an option. This bank is an absolute JOKE. It nickel and dimes your…read morefor everything and the customer service (and basic counting skills) are pitiful. Twice, within two weeks (same teller), I had my money (from a business deposit--cash) come up over $400 short when I went through the drive through. I count money for a living.. so was very concerned when the drive thru teller suggested I was short at all. I went into the bank and requested that they count the money out with me on the counter. They informed me that they could not do that, and that the money counter machine had already "eaten up my deposit." They would not know the numbers or any discrepancies until the end of the day. Guess who never got her money back?? ME... I'd love to know where that money ended up!!! Different issue: I had a fraudulent purchase made from my business debit card and called in to report it. The fraudulent purchase was close to $100 and made to a Bar and Grill across the country. Never mind that I've NEVER been to that state, it was also clear that NO other purchases were on my account from that state. No hotels, no car rental, nothing. In fact, I was still using my card locally on that same date. That would seem pretty obvious to me, but I suppose we aren't all masterminds here. Once I placed the call to flag the fraudulent purchase I was informed that they do not offer any sort of fraud protection for business accounts. Yeah, so I am out that money?! Unreal. Another issue: I am a business and typically I print my own checks at our HR with a check printer (yes it's 100% legal). I had ran out of ink for it, and needed counter checks to get by until I could replace the ink. I also work approx 100-120 hours a week, and I did not have a chance to get the ink replaced for a couple weeks. I went in a few times for some counter checks, in which they made me purchase $.10 a piece, no big deal. The second week the lady told me I could not purchase any more counter checks from them. And rudely stated "That I needed to figure something else out because they aren't in the business of check printing." Final straw: Today I am doing some bookkeeping. I was unable to locate a couple of bank statements, so called in to see about getting some emailed to me. They informed me that they would be charging me a "research fee" at the ridiculous rate of $30 per hour with a $15 minimum. Whoa!! As if that wasn't mind blowing enough, I was told they couldn't email me the statements (to the email THEY HAVE ON FILE) -- even though I have had a business account there since the beginning of 2023 and they clearly know who I am!!! I'm so done. If you're thinking about banking here... think twice. There are plenty of more reputable banks in town that don't feel the need to nickel and dime you to death, and actually understand what it means to have customer service. They also know how to accurately count cash, which is a definite plus for a bank. LOL

Arrow Finance - titleloans - Updated October 2026

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