Kim was very patient, compassionate, professional and knowledgeable in assisting me despite having…read morerestricted resources at the time. I'm truly grateful for your assistance.

I know that check cashing places usually get a bad wrap most times, this isn't the case for me. I…read morecame in to cash a pension check from my former employer. The clerk that helped me was Chassidy and she was an angel in every sense of the word. After playing phone tag with my former employer for well over an hour, she was able to get verification of the check but no thanks to my former employer. I've never experienced such dedication, excellent customer service and a joyous attitude in my life. Chassidy is the standard that other companies need to model their employees after. She was nonstop in her pursuit to get me taken care of and I'm very grateful as a customer. This helps to restore my faith in what true customer service is suppose to be. Chassidy is amazing and my personal hero of the day. ACE Cash Express should be extremely proud of her.

I really enjoyed the service and professionlism,,April was really understanding and Shanequa was…read morevery polite and helpful,,,

same easy process as always but this time the portal was acting up when i tried to check my…read morebalance. not a huge deal since support helped me out right away. but figured i'd mention it. everything else was perfect tbh.

The loan process itself was straightforward and I appreciated the transparency around terms and…read morefees. My only concern was that the verification step took a bit longer than I expected which pushed back my funding by about a day. Once that was done everything moved along nicely. I think if they streamlined that part it would be noticeably better.

Not an actual place / lender. Just a creative advertisement…read more Phones go to recordings telling everyone is busy and do you want the link to the site etc ..

Home appliances failing creates hardship, Anna was quite sympathetic, immediately processing my…read moreloan application. I appreciated their sensitivity during this difficult situation

Went to cash a large check. Called 15 mins prior to double check if they could and they said, yes…read morethey can. We told them the amount so we thought it was all good. They took an hour or so to cash it, charging us an absolutely an insane amount. They said they don't have the cash on hand to cover the check even though they said they could earlier. They gave said a card opening an "acct" there. The temporary card is a joke. This location is a joke. They saw an opportunity to gauge us on the fee and acting dumb as hell in the process. Never ever again.

From the owner: Payday Loans, Installment Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more

Lala, Ms.Shay and Ms.Janet where all very helpful in assisting my mom with her loan. They was…read morefriendly and informative and it didn't take long at all! Let them know Michelle Robinson referred you!!

DON'T DO BUSINESS WITH THIS PLACE!!! Even though the people are friendly they really do not wish…read moreto give you a loan. Theyjust need to log the # of people that walk through the door to justify staying open. The hoops you have to jump through are not worth it. I bought all the information they requested, and they still wanted much more. I was in there for over an hour. They waited on people who came in after I did. Lost a customer and I hope a lot more. Would not recommend. There are plenty other places that will not take you through the Hassel this place took me through. I walked out!!!