I have been to a few payday loan companies where the customer service was just okay. And it's hard enough finding yourself in a situation to where you have to even go to such a place. But, let me tell you, Jackie, Tierra and Shay at the Advance Loans North Oaks location take the sting out of it. I initially went there with my daughter and a few weeks later, I needed some extra cash and Ms. Jackie was great. It was fast and painless. So, here we are about three years later and I have come to think of Ms. Jackie, Tierra and Shay as family. They are very professional while also being very personable (they know every person's name that walks through that door). They go above and beyond to make you feel comfortable as well. Ms. Jackie is like that one auntie you have that decorates for every holiday and I mean every holiday and Tierra and Shay are like my two little nieces. I absolutely love them and they have the North Oaks location running like a well oiled machine. Thank you ladies for all you do!!! And, if anyone reading this is ever in need of some extra cash, please go to the Advance Loan in North Oaks. Ms. Jackie, Tierra, and Shay will take care of you and make you feel like family too! read more

Shackles R. I did not know what to expect when I went but I can definitely say I left very satisfied! Jackie and April assisted me on what I needed to bring and they worked their magic! I was very pleased with how much they were trying to help me. I highly recommend Advanced Loans if you are trying to get a loan. There is nothing like getting that help you need with a staff that will do what they need to do to make that happen! They also have an awesome referral program. read more

This location is my favorite. I have been with them for years. The loans are reasonable. The hospitality is awesome. They work with you! Mrs. Jackie is an awesome lady you got to love her. Tierra will keep you laughing she is awesome as well. Shay is a great people person. She doing a great job! With this being said if you short on funds and need a loan go to this location they will greet you with a beautiful smile. Thanks ladies. read more

Overall, I had a great experience at this location, Ms. Johnson and Ms. Jackie are two wonderful ladies and they were very helpful with my application process. Timing was very expedient considering the fact I was unprepared. However, I was able to access all of the documents required, using their computer, for me to receive a loan. Thanks and I appreciate all the help I received from these two lovely ladies. read more

Their team is amazing, the ladies ( Jackie, Tierra and Shay) at this location are so helpful and have such cheerful and upbeat attitudes that make you feel comfort as soon as you walk in . I will always recommended this place every chance I get . They will walk you through what you don't understand and make the process so simple. Don't miss out, Call my girls. read more

I have been a customer at Advance loan for long time. They customer service is rating A+. For a pay day loan or an installment loan you can get the money the same day. Jackie is very professional, knowledge and always ready to help you to get a loan. Just drop by or call on the phone to obtain adequate information regarding a new loan. read more

I spoke with Ms. Jackie over the phone before I came and she was really bubbly and helpful! All three associates were very friendly and welcoming. Very knowledgeable about the information and process. They were very patient with me I was not prepared at all. Fast and efficient!! Very good customer services ladies! Thank You!!! read more

Charlotte was extremely positive..helpful..professional and welcoming. She displayed full and complete knowledge of her job. She explained each and every detail of my loan and answered any and all questions I may have had beyond my expectations. I would definitely recommend her. She's the best!! read more

Every single person working at this location has always been helpful they got me in and out with out any problems this was my first time ever taking out a loan and they took their time to explain everything to me! I will most definitely be returning to them in the future!! read more

I would like to give Jackie, Tierra and Shay a thumbs up for always helping me out when I need some extra cash. They always have a positive attitude and always very professional. keep up the good work ladies. From Ms. Valerie Jackson read more

Jackie called about the loan and told me everything I needed. She was very helpful with every question I asked. She was wonderful and very friendly. I will be sure to recommend this location. I will most definitely be returning soon. read more

I went to location with my mother and the staff person by the name of Jackie was so pleasant and professional. She explained everything to my mother. We we're really happy when we left. Thank you Advance Loans and Ms Jackie. read more

My name is Thomas Howard jr. Thanks for your help with the loans without the help my phone would've been off Ms.jackie Ms Tierra and the other lady's at to he store location at the north oaks plaza. Their the best read more

Advance Loans in North Oaks is a great short term loan company. Jackie and Charlotte are the best. Their customer service is excellent. So if you are short on cash, give them a call, they will take care of you. read more

Great customer service from Jackie and Cherlotte, very friendly, they also accept saving accts with no void check. You might not leave with what you want but you will leave with something. They made my day. read more

Jackie & charlotte was so wonderful. I definitely recommend anyone short on funds or needing a loan for whatever reason to go check them out. You wont be disappointed. Very friendly & professional read more

I was really in need of some extra funds and ms.jackie and Charlotte help me all the way I truly recommend them for anyone that need to handle some important business thank you lady's a million read more

The ladies here at Advanced Loans are wonderful. Always so helpful and willing to work with their customers. A very welcoming environment, they greet their customers by name. They're awesome! read more

Ms Jackie is such a kind spirit, insightful and helpful person. I would recommend or refer anyone who needs assistance financially or helpful advice. She's your girl to go to.. read more