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    Elite Motor

    3.7 (3 reviews)
    Open 10:00 am - 6:00 pm

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    1 year ago

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    Next LVL Auto Sales - Dirk Hicks standing in front of Next LVL Auto

    Next LVL Auto Sales

    (5 reviews)

    Do not deal with them. Their service department is rude and try to swindle you out of money after…read morethey tell you it's 100% covered by the warranty. It's been one headache after another.

    I recently traded my 2020 Jeep Cherokee for a 2016 Ford Expedition from Next Lvl Auto Sales. I was…read moretold the Expedition was in great condition. Within less than two weeks, we contacted the dealership about a noise that had been present since we received the vehicle because it didn't seem right. They inspected the vehicle and informed us that the repair needed was not covered under the 3-month/3,000-mile warranty, despite our salesman, Jason, telling us the warranty would cover "just about anything." We agreed to move forward with the repair but also requested either a refund or the return of our original vehicle, given that we had only had the Expedition for two weeks. They charged us $300 for the repair, and unfortunately, it did not fix the issue at all. I picked the vehicle up yesterday, and the noise is still clearly present. They have refused to reimburse us. We feel extremely disappointed and misled. The dealership promotes values like "build relationships, serve people, and expand God's kingdom," but our experience did not reflect those principles. I hope they reconsider how they handle situations like this in the future. Frankly, I hope they can one day behave like a reputable dealership in the future and make situations like this right. I also hope they learn to truly practice what they preach as far as their mission goes. I am almost positive Jesus would be ashamed that they are using religion to con people.

    Auffenberg Ford O'Fallon

    Auffenberg Ford O'Fallon

    (134 reviews)

    I was looking for a specific color combination Ford Expedition and had to expand my search well…read morebeyond my local area. In the search for the "Perfect" car I ended up exchanging calls, emails, and texts with nearly 20 dealerships from Florida to Colorado. I feel very fortunate that my search landed me with not just a return call, text, or email... but a return VIDEO directly from Randy with a walk around of the exact Expedition we were looking for and a demo of some of its cool features as well as his contact information to follow up with. Well, not only did Randy have the exact car we wanted at the best price I found after getting many dealer offers... they got me 0% financing and he delivered the car to me on a Sunday with a smile!!! The entire sales process with Randy and Auffenberg Ford was fantastic. If you are the kind of person that usually gets anxiety from the whole car buying experience, do yourself a huge favor and give Randy at Auffenberg a car. He's the guy that you would feel confident to send your mom to if she needed a car. Thank you Randy and team for everything and I may have to give you a call about a Bronco next year. ;)

    My husband and I had never considered purchasing a car from Auffenberg, even though it's right…read morearound the corner from our home. However, we recently saw an excellent deal on a 2021 Nissan Rogue for our daughter and decided to move forward. We selected the vehicle, met with the finance representative, and completed all necessary paperwork, which we then submitted to our credit union for processing. When the Blue Book value came back lower than the price Auffenberg was requesting, we informed them immediately. Despite this, we were fully prepared to put down an additional payment to cover the difference our credit union would not finance. After nearly ten days of back-and-forth and resolving all concerns, we finally had the check in hand and were ready to complete the purchase. At that point, we were told that another customer was on the lot looking at the very vehicle we had already completed paperwork for, secured financing for, and were prepared to finalize. Shortly after, we learned the car had been sold to that individual. This was incredibly disappointing, unprofessional, and left a very poor impression. Our daughter needed reliable transportation for her internship, and after searching for more than a month, this vehicle was the perfect match, both in features and in price. To have it sold out from under us after we had done everything required was extremely frustrating and disheartening.

    Elite Motor - car_dealers - Updated May 2026

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