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    Waterloo Automotive

    4.6 (9 reviews)
    Closed 7:00 am - 5:30 pm

    Services - Waterloo Automotive

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    19 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Fox Transmission & Auto Repair

    Fox Transmission & Auto Repair

    (5 reviews)

    The interaction started well. Called and asked how much it would cost for transmission…read morereplacement/repair. Sight unseen they quoted me a maximum cost. The secretary lasked me if it was drivable and I said no. She then asked how I would get it there. I said I was going to trailer it. Told me its ok to drop off after hours and leave the key in drop box. Later the same day I dropped my truck off there. A week later I called to inquire about the truck. The secretary said "yeah James need to talk to you." I said "ok thanks." James gets on the phone and says "yeah?" His tone frustrated. I relayed his secretary told me he wanted to talk to me. He said the battery is dead and it would take him an hour to move the truck from his parking lot which was less than 30 feet from his shop door. He also said it doesn't drive which I told the secretary on the phone during the first interaction. The secretary looked at me and with contempt said we'll I take 30 calls a day. I left it at that because I figured a secretary should at least keep record of the questions she asks and the transmission shop should be able to jump start a dead battery if needed. However they knew the truck didn't run when they told me to bring it by. It seems they should have been ready to move the truck without it driving since they knew. I went up the day I called to replace the battery so the truck would start for them. This was 11 am. Shop hours posted on door and online are til 130. When I finished replacing the battery at 1130 they had closed and locked the front and the shop garage door. James called me a day later and told me to get my truck off his lot. If he had honored his quote this review would have been the complete opposite.

    love this shop ! always my go to transmission place , have had at least 3 transmissions rebuilt and…read moreevery time it's always a positive experience they do awesome work and it's reasonably priced and very fast service.

    Sunset Ford of Waterloo - Sunset Ford Waterloo and Quick Lane Tire & Auto Center

    Sunset Ford of Waterloo

    (19 reviews)

    After 2+ years of looking for just the right truck, we found it at Sunset Ford of Waterloo. Kudos…read moreto Mark Springer, Manager for hiring Julian Henson, a top notch Closer, that's right, Closer! Unlike other salesmen at the countless dealerships whom we met over the past two years, Julian hopped in the back seat like one of the family. During our test drive, Julian and Kent talked about the various trucks they both have had throughout their driving years, while at the same time, never missing a beat answering all of my important questions, such as "what's this knob do", "where's the USB port", "where do I control the temperature on my side", and many more. It was as though we were at a family reunion, and these two cousins who hadn't seen each other for years, were catching up on old times! I'm so grateful for Julian. Julian is a down to earth young man who honestly cared that what we were looking at, is what we really wanted. Julian went the extra mile to ensure we drove away without any regrets. Julian, being new to Waterloo, helped pass the time while we waited for Bill, by asking about the different golf courses, fishing holes, and local events. Together, we googled Ann Briar, Mystic Oaks, Acorns, Trapper Falls, as well as the local nightlife uptown. Yes Waterloo has come a long way since I moved here in 1969, and Julian Henson is a wonderful, welcome addition to our town. Bill Rolfus reviewed with Kent all options available (which ones would be good for us and which ones not so good); and within minutes...Kent was the proud owner of a 2013 Ford truck...FINALLY!!! If you are looking for someone to help you find the truck or car of your dreams, go see Julian Henson at Sunset Ford of Waterloo, and tell him Pam and Kent said "Hi"!

    I have always found the customer service at this location to be very helpful and the prices to be…read morefair and well explained to me prior to any service. Lonnie at the service desk is always very helpful and accommodating. I would definitely recommend.

    Waterloo Automotive - autorepair - Updated May 2026

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