my mom's Honda CRV was having trouble starting. She took it to Dobbs and they told her she needed a…read morenew battery and a new alternator and would cost $1100. I called CK who came out, tested the alternator and found out that the alternator was fine, but it did need a new battery. they replaced the battery and the new serpentine belt within a half an hour. They were extremely courteous, and honest, and the fact that they didn't replace the alternator that did not need it. I obviously will not go back to Dobbs anymore as they tried to rip off my 90-year-old mother. I highly recommend CK.

From the owner: Brake Repair Suspension…read moreExhaust Repair Engine Repair Transmission Repair AC Repair Heating

The interaction started well. Called and asked how much it would cost for transmission…read morereplacement/repair. Sight unseen they quoted me a maximum cost. The secretary lasked me if it was drivable and I said no. She then asked how I would get it there. I said I was going to trailer it. Told me its ok to drop off after hours and leave the key in drop box. Later the same day I dropped my truck off there. A week later I called to inquire about the truck. The secretary said "yeah James need to talk to you." I said "ok thanks." James gets on the phone and says "yeah?" His tone frustrated. I relayed his secretary told me he wanted to talk to me. He said the battery is dead and it would take him an hour to move the truck from his parking lot which was less than 30 feet from his shop door. He also said it doesn't drive which I told the secretary on the phone during the first interaction. The secretary looked at me and with contempt said we'll I take 30 calls a day. I left it at that because I figured a secretary should at least keep record of the questions she asks and the transmission shop should be able to jump start a dead battery if needed. However they knew the truck didn't run when they told me to bring it by. It seems they should have been ready to move the truck without it driving since they knew. I went up the day I called to replace the battery so the truck would start for them. This was 11 am. Shop hours posted on door and online are til 130. When I finished replacing the battery at 1130 they had closed and locked the front and the shop garage door. James called me a day later and told me to get my truck off his lot. If he had honored his quote this review would have been the complete opposite.

love this shop ! always my go to transmission place , have had at least 3 transmissions rebuilt and…read moreevery time it's always a positive experience they do awesome work and it's reasonably priced and very fast service.

They replaced the transmission on my 2016 Impala. They did great work and the price was more than…read morefair in the current market. From here on out, I will trust D & J Auto Service for all my needs that are above my DIY skills.

My trucks water pump failed after a trip, and I called several different mechanic shops, but most…read morewouldn't call back or it would be 3-5 weeks for repairs. My normal shop was having issues with getting help so I called D & J. Dave answered the phone and was super courteous and scheduled me to come in within a few days. On the day I brought it in, he called me shortly after I dropped it off and told me the estimate to have it repaired. They had the truck repaired and I was back on the road that afternoon. I would highly recommend them. Added bonus, the shop was immaculate.

Given a quote and then felt nickeled and dimed. Had to take their word for the extra costs…read more Courteous all the way, kept me informed, I'll say . Will definitely look for other avenues for tires in the future.

Spent $984 on a problem they eventually said they couldn't fix. The first diagnostic scan they ran…read moreshould've have found it was an internal issue. I should've just used that for a down payment on a new car.

This business is amazing. They were generous enough to help with a camper van build when they did…read morenot have to. Top notch service.

I took my Outback here for brakes. I had taken my car to Shelby's several times, for oil change…read more(all good, no issues). After the brakes were installed and I drove off, I noticed they were squeaking when I pressed the brake. Never had they did that prior. It was annoying, and so I took my car back for them to look at again. They saw nothing wrong. So I put up with it. Until today, when I had my Outback at the dealership. The service guy called and said whoever did your break pads used a hammer to it (for whatever reason, he didn't know). He said I should call whomever replaced them to help compensate because he's never seen anything like it. End result, I have to replace the entire thing (300+). No wonder they squeaked! So mad and very unhappy with Shelby's. Dishonest if you ask me.

I have always found the customer service at this location to be very helpful and the prices to be…read morefair and well explained to me prior to any service. Lonnie at the service desk is always very helpful and accommodating. I would definitely recommend.

Sales dept was great…read more Every time I call to schedule an appointment for my wife's truck it is a hassle with the lady working the service dept.... Constant attitude and back talk from a "professional" After spending 60k on a truck and countless others in the past this will be the last one. I'm not going to spoken down to and dis-respected over warranty work on a new vehicle.....even a simple oil change is a hassle to get scheduled with this individual. Such a shame for a small dealership to treat people this way, i thought it would be different staying local but I was wrong.

They didn't live up to a promise. I know, everyone has a bad experience with a used car but I kept…read moregetting emails from the salesman and when I contacted him on the failure, he forgot who I was and hasn't contacted me since. Stay away!