My rating is based on their small but invaluable service they provided me. The low tire pressure…read morelight had come on the previous day but I assumed it was because the temperature had dropped. Then driving into work I could hear my tire didn't sound right. I pulled in and they helped me immediately despite being busy other cars. They checked my air pressure in all tires and added air to the one with a slow leak. It was enough to hold the tire off until I got it properly taken care of ie nail removal and patch then new tires. They were so kind and considerate.

Mike was excellent to work with. The quality of work was outstanding, his price was more than fair,…read morehe communicated with me through the entire process and it was done exactly when he said it would be. I highly recommend them.

W. M. I live in Eureka Mo. I used to live in Columbia and I…read moredealt with the original Firestone owner years ago. A great place to have things repaired and great service. When Bernhard bought the shop I wasn't sure what to expect but was pleased to see the new owner maintained the excellence and personal attention I was used to. I have a 3/4 ton 4 wheel drive truck that is lifted with 37/13.5/22 tires on 22 x12 wheels. The wheels were new, never had tires on them. I bought 4 Firestone Destination MT tires. These guys had a new tire machine that mounted the new tires on my wheels and the machine never touched the rim. I was impressed, no scratches are blemishes to my new wheels. I got 70.000 miles out of those tires...impressive. Recently I needed new tires so I called and ended up with another great set of tires that were balanced great, no vibration at all. Bernhard did a complete inspection on my truck showing pictures and video of the parts that were bad or going bad. When I paid for the tires there was another page that listed everything that needed attention and a quote for each item. What a great service. I have always done my own repairs and this let me know everything that needed attention to my truck. The best way to get the most milage out of a set of tires is 1. Make sure ALL front end parts are good, 2. maintain the correct tire pressure. 3. A scheduled tire rotation, I do mine every 5000 miles. Bernhard was worth the drive from Eureka to Columbia, Great Service Great price, and an excellent staff. Good people!! Thank You

Excellent service and professional work. Thanks for putting the customer first. Would highly…read morerecommend.

My 2001 Corvette had a bad harmonic balancer. This is a very costly issue, but a very common one…read moreon C5 generation Vettes. I visited at least three repair shops in Missouri and one in Illinois. No one wanted to touch it because of the time and involved processes in just getting to the part that needed replacing. The Chris at Neighborhood Service assured me that they had done several of these repairs on other Vettes. They gave me a low initial estimate, and I gave them carte blanche to also replace anything else that they saw was necessary, since several other systems require removal in order to gain access. The repairs were completed in two days, and came in way under the amount I had had others tell me it would cost. Needless to say, I won't hesitate to entrust my Corvette to them again for any other repairs that exceed my capabilities. Thanks again, fellas!

I was referred to this place by a guy at O'Reilly's. Dan was very friendly over the phone. He was…read moreable to give me an estimate over the phone, which at that time was a few hundred dollars less than what was quoted from a local chain. When the work was done the final bill was almost a hundred less than quoted. I was very happy with the service. I'll definitely be back.

If I can give "0" I would. Set an appt at the service center because my car needed a battery…read morereplacement and a few other things. My car sat on the lot for 11 business days so it was there a total of 13 days and they NEVER touched it. I called multiple times to see what was going on since no one there COMMUNICATES. Finally I got tired of them in went to pick up my vehicle since it wasn't an urgency to this company. I spoke with the manager AGAIN for her to say the same SHIT. "I'm sorry idk what happened ". Who the hell wants to hear that after y'all had my vehicle for 13 days. AND PAID for! I then began to place a complaint called customer service also reached out and placed a request to speak to the owner and guess what? It's been a 3 weeks since that happened and NO ONE has responded! This is unacceptable as a COMPANY and unacceptable as an OWNER. "I'm sorry" is all I received after them holding my vehicle hostage for 13 days, the reps/manager lying, my vehicle being paid in full and no communication on top of that.!! I WILL NEVER do business with this company again. This whole city is shit! And y'all need to get it together!

Typical greedy manager and the poor service and poor quality that come with it. The owner should be…read moreashamed to have someone like that running the show.

Great work at a fair price. Very happy with the diagnostic and work they did. I recommend them if…read moreyou got a car issue, particularly transmission.

We've been taking everything automotive to Ted over here since around 2011 and I gotta say, you…read morewill not find a better mechanic. He and his guys are as honest as the day is long, they will not sell you something you don't need and they'll even try to help you find ways to, not necessarily by pass things to be done, but the most economic way to go about your repairs. Dollar for dollar, they are hands down the best repair facility I have ever found, but especially in the area!

If I could give zero stars, I would!!!!! This is definitely…read moreNOT a place I would recommend. The office person Glen will tell you whatever you want to hear. I was given a price of roughly 2500.00 to rebuild the transmission and would take around 3 to 4 weeks to be completed and had to pay 1200.00 up front to even start on the work. After 3 weeks, I called to see how much longer, I was told Glen was out of the office and would have to call me back, but he never did. Sometimes, there was no answer at all during regular business hours. Drove to the shop during regular business hours, and they were closed. No body around what so ever. When I was able to talk to Glen, I was told "we're waiting on the part" called again and was told "yeah your part came in, but your car was pushed out of the garage because it was taking too long for the part to come in and your car was put at the end of the line and they were working on other cars. They damaged parts on the car and then charged me to fix it. I had a manufacturer recall part, and when I dropped the car off, i asked if they could reach out to GM on the replacement, I was told they wouldn't do that. I would have to take it to a GM dealership to have that work done. Well low and behold, they replaced it and charged me 296.00. I said that it was a recall item, and you told me you wouldn't touch it. Glen's response was "well I had to replace it to get the job done correctly." When all was said and done, it was close to 6000.00 and 6 months later. So on top of 3500.00 more for the repair, I had to find rides, borrow cars, and even had to rent a car and had to pay for it out of my own pocket. SO UNLESS YOU DON'T MIND PAYING OVER "DOUBLE" THE QUOTE GIVEN OR IF YOU REALLY DON'T NEED A CAR TO DRIVE, THEM BE MY GUEST AND YOU CAN GIVE THEM A CHANCE. "MAYBE" YOU'LL HAVE BETTER LUCK THAN I DID!!!!!!!

The manager is someone who will tell you what he thinks you want to hear. He over promises and…read moreunder delivers. Once he has your vehicle, communication is almost nonexistent, answers are few and far between, and the estimated price becomes much more. He had my vehicle for almost SEVEN months. He committed to things he did not deliver. When I received the vehicle back, the carpet in the cab was dirty, i found i had not been informed of parts replaced beforehand, and some of the original parts replaced had been damaged. I have asked more once for Glenn to fulfill what he had committed to and he has yet to live up to his end. This shop is closed, but he is now located at the Austin Transmission in Mehlville. Buyer beware. If you ask me, I would suggest using a more highly rated shop. If you pick this shop, Ron [the manager] seems to be the more reliable contact.

Honest and great mechanics for Toyotas! Been taking my cars there for years and never had a bad…read moreexperience

I had my brakes and rotors service before they would grind and car was unable to be driven. Came up…read morethere on early morning had them do look around and was told needed new brakes and rotors. Schedule a date only for a week out. Brought it in the set day they had the car all finish up that day. Very affordable and uses the best OE parts for the job. I would recommend if you have a Toyota, Lexus or Scion I would bring it here !!!!!!!

It is the best family shop that I know. It is not some fly by night jack and roof facility…read more The sho has been there generations?????? 7o plus years. I knew it as a gas station and repaor shop that would check oir, lights and wipers and all repairs that were humanly possable. With 5 ramps and staff that will do anything rational and work most any hours to keep on schedule. They do not jack up parts prices and only use reputable suppliers with quality parts.