They're reasonably priced and they did the job they were tasked to do. I think they're a solid 4.5…read morestars but I rounded up. My only issue is the amount of time it took to fix. In their defense, they were upfront with this information and I could've picked up my laptop and took it elsewhere. All in all I think they had the device nearly a month. It took a while to figure out what was wrong. Then it took a while to get the part. And then it took a while to fix. Thanks to Yelp reviewers because I took it there based on their 5 star reviews.

This is the only shop that I would bring my computer. There's no doubt that they are honest…read more They're straight on what they can repair and what they can't or what I shouldn't at the time I bring it in. If they can't repair it and don't do any special work to get to that point, they won't charge me. Shops I've worked with in the past have always required a $25 upfront fee. They'll always get my business.

This little indie shop is amazing! You'll find all manner and sorts of ways to show your local…read moreNorfolk pride, but they also do amazing custom work! I recently had two custom chainstitched patches handcrafted by Tim and they are going to make the most amazing holiday gifts for my friends! I could not be happier with the level of service or quality. If you love to shop local and support local, you need to make it a point to stop in to Prince Inck, and patronize these guys!

Prince Ink was awesome to work with. This is the second time we have used them and they are truly…read moreprofessionals. The product is great, and it's only outshined by their service. Also, it's SUPER affordable. Like SUPER. Ask about the price breaks on bigger orders. You will not regret using them at all!

Mr. O'Neil provides quick professional service. He has a great knowledge of computer hardware and…read moresoftware. His prices are also reasonable.

I have repeatedly relied on Mike O'Neil (Alpha Geek) to handle computer emergencies in a fair,…read moreaffordable, and efficient manner. I am a cyber-novice, and Mike has headed off my panic attacks quickly with good humor. And like a good doctor, he even makes house calls! Richard O

We've been doing business with them for a long time(supposedly, I've only been at Commander Law for…read morea year) But they bought us cookies and a signed card when our boss went through a series of unfortunate events. What's better than cookies? Other than that, no problems here. Resolved issues in a timely fashion Customer satisfaction is a huge factor in their business.

Matt and Luke went out on foot drumming up business in the beginning when it was Ghent Computer-14…read moreyears ago. They showed up at an office I managed 14 years ago-It was an answer to a prayer I hadn't even asked for yet! I have since moved on, but have "taken" Mode5 with me to two other offices. This is what they do: -Complete a thorough review of what you have and what you need. -Create a workable timely schedule for implementation of new hardware/software. -Coordinate with each office employee to ensure they understand the pathways/new programs, etc. -Provide fast and friendly support. -They are ALWAYS dependable. MODE5 has saved me so much grief; they're the best IT team in Tidewater. Tracy Brooks Controller, JM Sykes, Inc.

We own a business in Norfolk, Kayak Nature Tours, Ltd. and we were having some major computer…read moreissues and we found Matt through the internet (Yelp). We gave him a call and from the very beginning he was great to work with. He was able to answer our entire question so we could understand them. We definitely would highly recommend you give him a call for excellent computer service. Thanks, Matt Randy and Bonita G.

From the owner: Virus Removal, Memory Upgrades, Data Recovery, Internet Connection Problems, Slow PC Helpread more

These guys were great. Knowledgeable, neighborhood friendly kinda people, and didn't talk to me…read morelike I was an idiot! My HP laptop was DRAGGING.. it is 5 years old when I took it in. They replaced the hardware with some superman ish and it is lightning fast!!! The price point was great and I didn't feel robbed. It feels like new...now I just need to replace my battery.

So after reading the reviews on Yelp, I decided to bring my precious laptop here for a quick fix…read more When I called Sal and describe to him what my issue was, he was able to give me a pretty good diagnoses (I'm pretty good with computers myself and I was thinking it was the same thing but needed that second opinion) over the phone and an estimate of what it's going to cost. He wasn't in by the time I went to the store but he had his buddies there watching the store until he got back. They were funny! like buddies from the neighborhood that act like they've known you forever. I had to keep calling up to the store to find out if Sal got my laptop that I dropped off with his friends. He whined up not coming back to the store so I didn't get any calls until the next day. (Nerve reckoning bc remember it's my precious laptop with pictures and videos and work stuff!) Anyways when I finally got my computer Sal apologized and the issue was exactly what he told me over the phone and the cost stayed the same. He's smart! He was very friendly & professional. He can do it all- fix printers, tablets, phones, computers etc. I would definitely go back, he will be my go to person. He just needs to be a little better with communication. Turn around was pretty quick too!

Cheryl, the owner, and her staff were so accommodating in helping with our printing needs for a…read morememorial service with superior quality and a super fast turnaround time. We highly recommend their friendly attitude and great service!

Danielle and her team did such a great job! They were so communicative, responded quickly, took…read moregreat care of me and my company, and put out a great quality product! They delivered my project ahead of schedule and came in under budget. They're my go to to get the job done. I 1000% recommend.