In obtaining bids for a CCTV upgrade for our HOA, Martin Security was one of 4 we contacted. Rich…read moreshowed up on time (actually early) and spent a good amount of time discussing options for our project. Rich sent the two estimates to our HOA that evening detailing all the options and costs. He was very responsive to follow up questions and he was chosen for the project. For the installation he was again right on time and competed the project that day and came back later that day for a follow up and finalize a few things. In review of the cameras and system we had questions and Rich made himself available to come back to the site and work with us on the issues and even performed a relocation of two cameras that the HOA wanted moved. He's a pleasure to deal with and is responsive, honest and does great work. We highly recommend him and his company.

I cannot say enough great things about Martin Security. Reliable and resourceful. Please call…read morethem, you can't and won't get any better.

Amazing family owned company that's been serving Tampa Bay for decades. Awesome service and great…read morevalue for the price. I would highly recommend to anyone looking for audio/video, security, and networking solutions for your home! I believe they also do commercial.

I just had a very positive experience with Sheppard Security. I had have been a customer of theirs…read morefor 10 years. Three years ago I lost my husband of almost 58 years. I live in a single family home. I am 82 year old and handicapped. After my husband's passing I had Sheppard Security install a camera near my front door as I was getting groceries delivered but they would not always ring my doorbell as I instructed in my delivery instructions. Also, sometimes I had strangers come to my house. Last Sunday at 6:30 P.M. I had two men come to my door but I did not recognize them so I did not answer my door. They started walking back and forth and keep ringing my doorbell. Then they went to my hose in front of my master bedroom window and turn it on. At that point I called 911. I spoke to an officer and told him of my situation and he said he would send an Officer to my home. Meanwhile one man stayed in front of my home and I lost sight of the other man. They had a SUV parked in front of my home with both passenger doors open and the hatch open. They were here for at least 20 minutes and I asked the officer on the phone at 911 when somebody was going to help me. He then told me that nobody could come because they were taking care of more serious problems then mine. Those two men were here at least 40 minutes. They finally left. On Monday I called Sheppard Security and talked to Joe their IT man. I told Joe I would like to have 4 more cameras installed around my home. On Sunday I was really scared because I could not tell where the second man was during the time they were here. I spoke to Jim the owner of Sheppard Security on Wednesday and he told me that the Cameras had been ordered and that he would make sure that the Cameras would be installed quickly. Friday morning Joe and another technician came and up dated my old camera and installed 4 new Cameras. They worked quickly and made sure that all five cameras were wired in and adjusted them so that I can see the 4 sides of my home. They also made sure that everything was clean after installing all of the new wiring. They were here for several hours. If I could I would give Sheppard Security, Jim the owner and Joe and the other Technician 20 stars. In this day and age it is nice to find a Company and their staff who takes pride in their workmanship and treats their customers with respect. They make you feel they have your back and that you are important to them. I think you can only get this kind of service from a family owned company.

NEVER DO BUSINESS WITH THEM…read more Horrible business and management. Took advantage of my 22-year old daughter staying in her first apartment and didn't know how to protect herself or read the contract. Also, the perks they gave her to sign were (intentionally) worthless but made it look like they were giving her a good deal. Signed a 5-year, rigged contract that will cost her THOUSANDS! She can't get out of the contract. Meanwhile, they want to charge $350 an hour for another daughter who needs a small adjustment to a water sensor. Acquired by another company that only values profits? NEVER DO BUSINESS WITH THEM.

I would give them no stars if I could. i have been a loyal customer for 13 years. I had to walk…read moreaway as a customer because I haven't had an alarm for almost a month and I keep taking days off and they cancel their installation appoints twice now. Not like they were when glee got the system. What a disappointment. Have to start looking for a new company. .

Carl has done our AV upgrades for years now. We recently moved and Carl handled all my electronics…read moreprojects - security system, hanging TVs, surround sound... all of the things. I'm so thankful to have him as a resource. He is always on time, extremely thorough, very careful and tidy, and knows his stuff. He's super honest and straightforward- I've wanted to buy items that he talked me out of if they are redundant or not necessary, saving me money. And he's just a really nice guy. I can't recommend him enough.

Carl is amazing! Plain and simple. The guy gets it done! He comes in a van full of supplies and get…read morethe job done. He came by for two service calls. One to install a 75" TV on a mount and hiding the wires behind the wall and to mount my 2 Sonos speakers in corners of our house. He came back a few days later to install a Sonos sound bar. Here's an example how he's good and thinks out of the box. I bought the suggested Sonos sound bar mount but he suggested using his since the sound bar can move with the TV once we swivel it. If he used the Sonos mount, it was stay on the wall. He also suggested using the supplied HDMI cord Sonos supplied versus the 3rd party I got from Amazon. He's amazing, efficient and I hope we can use him in the future! Thanks Carl!

A man says Just for his SERVICE FEE is between 350.00 and 500.00?? HARD PASS…read moreNO!!!!!!!!!!!!!!!!!!!!!!! I had Extra Cameras (NEW) Even had a Brand NEW DVR if that was problem...but 350.00 to 500.00 just for a SERVICE FEE Only???? NO!!!!!

They were quick to respond & access our needs. The service & follow up is beyond excellent! I would…read morehighly recommend!

I was referred to this company by my neighbor for tv mounting services. I have to say, they…read moredelivered with everything they promised. The service was awesome. I had the pleasure to have Larry, the president of the company, come and do my install. He was professional, efficient, and quick. He took his time to make sure I understood everything I was purchasing. He mapped everything out before he started. I loved that he cleaned everything up before he left. He also took the time to set my tv up and explain the warranty process. I would suggest their services for your smart home needs.

My father called Smart Home services to set up his universal remote, Apple TV and simply to clean…read moreup the mess that was his entertainment system. Jeremy was our technician and he not only arrived on time for his appt, but he was a few minutes early, which is always appreciated. He was knowledgable and his work was thorough. He took time to give my father a tutorial on how to work all the features on the remote and how to access his Apple TV. This is the 2nd company my father has used for his entertainment system. The first company sent out a technician who spent two hours fidgeting with the equipment only to tell my dad he was unable to do what needed to be done. Our experience with Smart Home was the complete opposite. I could not recommend them enough.

Loved working with Mike to get the cameras I needed. They work great and his prices are the best in…read moremy area. He was friendly hand vary helpful when it came to choosing what I needed specifically. I would definitely tell all my friends and family to go with captured.

From the owner: Our number one priority is your families safety, but we do everything from security camera…read moreinstallation to electrical services. Whatever your family needs, we are there for you.

They helped me when I rr early needed it. The camera out at night helped me out of what could have…read morebeen a very bad situation and they worked with. Pretty awesome to have chosen this company.

Called him the evening before and asked if he can come the next morning before work. He arrived…read moreright on time! No second later. I work at 8A and he was outside my door at 7A. He was super quick and I made it to work on time. He was also very affordable, friendly and efficient.