Needed a 60"+ 360-degree TV mount, mounted to wall. A custom support wall mount needed to be moved as well.
Made installation appointment with Best Buy online a week prior. Day before, Best Buy geek squad was supposed to be at my home, Best Buy cancelled install and told me to call to reschedule.
THIS WAS THE SECOND TIME IT HAPPENED, WITH BEST BUY INSTALLATION.
I contacted Knight Enterprises on a Saturday via Yelp, along with two other local installers for a quote. I was looking for installation ASAP, as I took time off from work, and Best Buy installation canceled the day before.
One guy called me back and acted like I was bothering him on a Saturday. Another quote was never responded to.
Guess what? Knight Enterprises contacted me right away. I told them I knew it was short notice, but I needed installation ASAP. Knight Enterprises told me they would check to see if they could, called me back and scheduled a next-day install.
It gets better!
Knight's installer called before arriving, arrived on time as discussed, was very nice, professional, and knowledgeable. The install was quick and spot-on perfect. The installer then quickly cleaned up and showed me TV-mounting adjustments before leaving.
And, this happened in Florida, a place where service quality and reliability are generally myths when it comes to home services.
Bottom line: if you are looking here on Yelp for home theater services, save yourself time by just calling Knight Enterprises for home theater, security, and smart-home services. read more