We were in need of Refrigerator repair! We had used J S in the past without complaint…read more We have a very old GE refrigerator that apparently needed a new part. I called this morning at 9am and within 15 minutes a technician was assigned to us. Jeff came at the time designated with the part needed to repair our refrigerator. Jeff was friendly, knowledgeable and completed the job without hesitation. He even vacuumed behind the fridge. The pricing was reasonable and he saved us from throwing out tons of food that had already started defrosting. I would not hesitate to call them again. Thank you

Remodeling can be a daunting experience. If you are planning a bathroom or kitchen remodel, having…read morea knowledgeable designer to guide you through the process and make sure you'll be over the moon with the end result is a must. My mom's bathroom (complete gut and remodel) was a first for me, and without Will we wouldn't have known where to begin. Will made fantastic recommendations for the design and products and was always available to answer questions and address concerns. The entire process went smoothly and was finished on time. I think the photos speak for themselves.

Last year I had self and my contractor figure my space availability in my kitchen and my bathroom…read morethat was getting all new up to date cabinets and changing my tub into a handicap bathroom for me. Donna designed my kitchen great. I am a retired diesel mechanic that also a very good cook and a kitchen should made it to a nice flow. Everything is in a proper place starting with my right wall pantry with bottom 4 shelves upper shelves for can goods one cabinet nexted to that with 3 drawers top drawer is for utensils wooden, spoons, and spatulas second drawer is for pot holders dish towels etc. Third drawer my blender in and other stuff, stove and above 3 and one microwave. All my upper cabinets go almost to the ceiling for extra storage all things go up there that not needed for special occasions. Nexted to the store pots pans next to that lazy Sussie for more pots and pans sink deep one with a cutting board and vegetable rack for cleaning vegetables. Counter space from left of sink to food pantry. Built in refrigerator cabinet. Sliding glass doors with shades built into the double pane glass. Back wall the upper cabinets are glass doors for my good china I have 4 cabinets on either side of my hallway. Kitchen tab in middle of floor and then one island with 4 chairs. Totally of 45 cabinets 5 slabs of courts table tops. Donna makes kitchen excellent. All cabinets are hardwood and handmade to perfection. If you are looking to have your kitchen replaced this is the place to go.

Very helpful, responsive and honest. it's been difficult to find a company of this caliber in Long…read moreIsland. Highly recommend them'

When they service workers come to install the spa equipment they should pay attention to detail and…read morenot do a rush job. Even testing if the installation is running good is a good idea.And suggesting if customers valves/connections need replacement before installation.

Ian is an OG! Best pool & spa company in the Hamptons. If you want something done with love,…read morepassion, & 40+ years of experience, this is your place. Only company I trust to keep my pool sparkling all summer & my spa warm & working through the winter.

A few years ago, Harbor Hot Tubs installed a spa at our house in East Hampton, which included…read morerebuilding the structure that housed the spa. At the time, they made an obvious mistake in its installation (installed backwards, I.e., access to equipment was put on the wrong side) but were able to do a reasonable workaround and so I gave them a very good review. This past year, I noticed a crack in the spa and contacted them since the spa was still covered under its original warranty. After a number of calls, they finally came out to review the damage and told me that the manufacturer required them to take a number of pictures (many with a level) to demonstrate that the spa had been properly installed and that once repaired, the crack would not recur. No issues were noted but I did not hear back from them. I then had to continually follow up with them as to the status of my needed repair. Finally, I was told that they would have to disassemble the structure housing the spa and take more pictures. I told them that that was fine as long as they committed to rebuilding it once it had been disassembled. Again, I did not hear back from them and I had to make repeated attempts to contact them to try to move forward. I should note that since the initial structure had been built by Harbor Hut Tubs we made a decision to replace our cedar deck with a harder wood, including the sheathing on the hut tub structure. In the end, Harbor Hot Tubs informed me that the reason for the crack in the spa was because of the change in sheathing on the hot tub structure. They never came to look at the spa again after the first visit and offered no proof to support their conclusion, simply stating that it was my problem and that they would be happy to recommend someone that I could hire to repair the crack. I also called the manufacturer (Hydropool) directly about this issue and I was told that the explanation offered didn't make sense but they never followed up with me in spite of indicating that they would. I have called them again but they are not returning my call. The bottom line is that neither Harbor Hut Tubs nor Hydropool have been willing to honor the warranty offered on the spa they sold me and have offered no evidence of responsibility on the part of anyone but them. This was a very frustrating experience with a demonstrated lack of communication from both the manufacturer and the retailer and a clear unwillingness to honor their commitment. It was clear from the start that Harbor Hot Tubs was looking for reasons not to repair the spa. I would strongly recommend not using Harbor Hot Tubs for the installation of a spa or purchasing a Hydropool Spa.

Great service... Great products...everything was delivered and installed as stated. Superior job.read more

Incredible group of talented horticultural professionals. I enjoyed meeting the team. Good people.read more

I bought a pin oak tree from Whitmore's. My landscaper planted it in a public area as it was in…read morehonor of a retired physician. The tree was really struggling over the winter to the point I thought it was dead. We asked Whitmore's to come assess it, they never did. Fortunately, the tree is alive but still struggling. Once again I reached out to the company to assess the tree so we could take measures to get it healthy. Appointment was made with Connor to meet me there. When I called the day of the appointment to confirm he cancelled. I tried to reschedule but I never heard from them again. Would never use this company again.

In June Backyard Solutions promised a 2-4 week installation window for the new trampoline we…read morepurchased from them. After repeated phone calls with no response, we still do not have a trampoline - much less an installed one. It's now over 2 months later and summer is over and we've paid for something our grandkids won't even be able to use this year. I would not recommend this company. They do not keep their word.

We ordered a shed off of their lot. It was delivered within two weeks everything was great no…read moreproblems communication was great very easy process

DO NOT USE this company! The manufacturer of the company won't even allow them to buy from them…read moreanymore. I spent a lot of money on these a cabinets for my kitchen and the light rail was ordered from another company, I just found out. Sam hasn't returned my calls or emails in months. I did my kitchen 2 years ago! I am still waiting for replacements. Now I have light rail on two cabinets and can't finish the rest because The light rail is not from St Martin where my cabinets are from. If you need more information on what a shyster he is please reach out to me!!

Habitat did a wonderful job redoing our bathroom. The quality of the work was excellent and we are…read morevery happy with the final product!