We could not be happier with our experience at Wood Kingdom. We went in looking to purchase a…read moreswingset for our two boys that they'll be able to enjoy for years to come. From start to finish Joe was a true professional, listening to our needs & desires, offering suggestions he felt would be best suited for our budget and even taking the time to explain the pros and cons of some swingsets I'd researched online before we went to the showroom. We were able to get what I consider to be a top notch set at a price we were very happy with and best of all it was delivered and professionally installed just before our 4 year old's birthday as we requested. He absolutely loves it - mission accomplished. Bottom Line: you may spend a little more than what you see on the big websites but you will not be disappointed in the experience or the finished product you get from Wood Kingdom.

Visit Date: January 12, 2019…read more I wanted to take my son to Wood Kingdom when I found out about it. Hubby beat me to the punch and took him there on one of my work days but this past Saturday after the gym, he suggested we go again and I was all for it. This is a great place to go for indoor play during the winter. It's spacious, there's a ton of indoor playgrounds and a bouncy castle for the kids to go on. My one issue was certain slides and tunnels were a little tight for me to get through. My son does independent play but he does want me to go on playground equipment with him still. I lost a lot of weight so I can fit fine on most playground equipment but this playground equipment wasn't entirely adult friendly. They offer complimentary coffee and tea which I think is really awesome but I was hesitant to try it. I am a coffee snob and since I've had to go back to only drinking almond milk in my coffee and not the nice delicious dairy free creamers I was using to mask the taste of bad coffee I'm hesitant to try coffee at certain places. Hubby seemed to enjoy it but he used the free tasty creamer they put out. Still it's nice that they even offer free coffee. Open play is $12 per session I'm not sure if they offer a play pass or not.

I love Swingset. I just had a shed put in and I was amazed how easy of a process this was. Abel…read moreand Gloria were courteous and helpful in guiding us on which shed fits our needs. Their crew meticulously installed our shed quickly. They removed the old shed, set up the foundation and installed the new shed all within a month. Sturdiness, Quality and aesthetic of shed is amazing. Love it!

Do not do business with this company! Horrible customer service experience! Refused to honor $900…read morein gift cards purchased previously. There was no expiration date on the gift cards. The manager told me the company changed internally -- but this should not be a problem passed down to the customer. Making the experience even worse was the fact that she was patronizing and condescending in tone. I was prepared to spend thousands of dollars with this company. This is NOT a customer friendly company. AVOID!!

I give Luis Herrera and Swing set assemblers 6 stars! He's professional, punctual, and honest. I've…read moreknown him for over 48 years and can confidently vouch for his exceptional character and work ethic.

Swing set assemblers assembled a swing set for my grandkids, and I was excited to see how Luis and…read morehis team put the whole set together. Their assembly process was straightforward with perfect professional technique. It took them less than 4 hours to assemble the entire set, which was quite reasonable. The tools they use were of high quality. My grandkids absolutely love playing with their new swing set. Swing set assemblers do a fantastic job that I would highly recommend to other parents. I would give Swing set assemblers a solid 5 stars.

What a great place for a young children's birthday party!…read more Every child just loved it (age group 1-7/8). They didn't want to leave Parties are 90 minutes. We opted to clean up ourselves to save some $$. Gentlemen running the parties are so nice and super helpful Tom was awesome and even helped rescue our $15 balloon from the ceiling We brought our own food and drinks Adult games available also

Order process showed free shipping at checkout for a large playground see saw. After placing the…read moreorder, I was contacted and told there was an additional $1,000 freight charge not disclosed beforehand. When I challenged this, I was told the business would not honor the original terms and the order was canceled. The issue here is transparency. Customers should not be surprised with major delivery charges after checkout.

Still crickets from Frank. Kept saying he would refund the money but never did. Don't get stuck…read morelike I did.

Buyer beware, Frank lied to us 5 times about our shed being delivered. He took payment in March…read moreand set up delivery 5 times (over 6 weeks later) to which they Never showed up. It was ridiculous excuse after excuse about why they weren't coming. After the 5th time I called the manufacturer that he uses and they told me my shed was NEVER manufacturered because they weren't paid. So if you ordered a shed you probably are stuck like we were cause he apparently doesn't pay his bills! He said he has another one which was a lie cause he refused to tell me the name of the "Amish Guy" as he said he uses..There is a lot more to this story but I'm warning you to think about this when you do business with him. I thought he was very trustworthy and was doing the right thing but he's a liar and tried till the end lie even when I confronted him. Very shameful.

Thanks to Walpole outdoors for a great job fabricating a rock solid post for my large office sign…read more They have a large selection of lanterns to choose from that adorns the top. Thanks to Travis and Manny for doing a great job hanging it!

Very disappointed with the complete lack of customer service for a defective birdhouse. Though my…read moresalesperson saw and agreed it was defective no action has been taken to remedy the problems in several months, despite two follow up emails and a phone call. Walpole no longer stands behind their expensive products or has the courtesy to provide a response to a repeat customer.

As they say, anything that can go wrong, will go wrong. That's what happened with the front gate at…read morea property I manage a week before a VIP renter was to arrive. First, the gate was stuck in the open position due to a mechanical issue, which Walpole was able to fix quickly and on the first visit. Then, one of the hinges on the gate literally snapped in half, leaving the gate, again, stuck open. This happened 24 hours before my VIP renter was scheduled to arrive. Figures, right? I emailed (it was after hours) Walpole in a panic, and they were able to send someone out to fix the issue the next morning, before the renter's arrival. I am so grateful to Walpole for not only doing great work, but also being so responsive. It's rare to have a company on the East End of LI give such great customer care; especially in the middle of the summer.

Walpole Watermill provided and installed a custom outdoor shower enclosure at our home in Montauk…read more Andrea in the office was fantastic to work with, and the shower was delivered and available to be installed several weeks ahead of when she promised. The gentlemen who installed the enclosure were neat and professional. Our experience was very positive and I'd highly recommend them. Walpole in general can be pricey due to the quality of products they use, but in my opinion you get what you pay for.