I would like to make leadership aware of an extremely unpleasant drop-off experience I had today at…read morethe Quest location at 2417 Welsh Rd, Philadelphia, PA 19114. Upon arrival, a blonde female staff member asked if I was there for a nurse drop-off. I explained that I was with Getlabs completing a Quest drop-off for one patient with three separate specimen bags. All specimens had already been processed, and each bag contained detailed information identifying what was included. The staff member appeared frustrated and repeatedly went back and forth to the back room, sighing and stating that she did not know what I was giving her and that this was a new process. She later returned with stickers and questioned why I had not been provided stickers to identify the specimen bags. I explained that I had not been provided those stickers and showed her that each bag had been appropriately marked for collection and storage. Photos of the specimens and documentation were also uploaded to the patient's appointment in the Care app. What concerned me further was the way patients were being addressed during this interaction. Several patients were having difficulty with the kiosk, and the staff member responded impatiently, telling them that she was already helping someone and that they needed to wait. A gentleman who appeared to have a language barrier politely asked for assistance with the sign-in process. The staff member responded, "What do you not understand? It's in your language," before walking around the counter to assist him. She then walked away visibly frustrated, sighing loudly, and went into the back area to discuss the interaction with another staff member. I was unable to obtain the employees' names because both staff members were very brief in their interactions and repeatedly returned to the back area as the waiting room became busier. I understand that there may be new or unfamiliar procedures surrounding Getlabs specimen drop-offs, and I am always willing to provide clarification or follow any additional requirements. However, I felt the communication, professionalism, and customer service displayed during this encounter were inappropriate, particularly the manner in which patients who needed assistance were addressed.

It became the worst location I have ever been, the staff are rude and have very bad skill, they…read moreattempted to draw four needles among the three employees before completing my blood draw

Quick turn around time = Big Plus. Personable, Professional & Knowledgeable staff. Highly recommend…read morethe LABCORP on Morrell Avenue in northeast Philadelphia.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Talking about Labcorp, I've always booked the location that's slightly further away from my house…read more To be honest, I was skeptical to book this location because I definitely didn't have a pleasant experience at the ER, particularly their blood drawing skills. Just completely ugh and painful. Worst experience I had there. But this time, I decided to try out their Labcorp for my daughter's 2yo blood work. The Labcorp is located inside the Outpatient building connecting with Radiology. There is a tablet/kiosk machine for you to check in upon arrival. The waiting area is very clean and filled with plenty of chairs. My daughter's appointment is scheduled on a Sat morning, and the waiting area was just empty. The two staffs at Labcorp were very friendly and welcoming. The technician who drew blood for my daughter was very patient and gentle with her. She made sure my daughter is at a comfortable stage and position before moving forward. I guess I can start shifting my lab work to this location, which is closer to my house too.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Was in there for 45 minutes to give a blood sample for gene testing for my future daughter - my…read morewife's total cost was $97. Received a $300 invoice for that test and $900 for "medical services" with a prescription.

If there was an option to put zero stars I would!!! They are butchers in there!!!! Im not to…read morecomplain but omg!!!!! It's like they hate their lives and take it out on your arm!!!! Brutal!!! Omg! I give blood a lot... health problems... this place though!!!! Never again!!! So harsh!! When taking the needle out... it felt like they ripped it out! Omg!!! Don't go there!!! I have a feeling my arm will be supper bruised tomorrow

I'm not sure why all the negative reviews are there, I'm not inclined to read them. I will say I…read morehad a good experience with my lab work today; reception was kind, helpful, and personable. The technician taking my blood was kind efficient, took. care and was quick. I wasn't even there an hour they had good service despite a very full waiting room when I first walked in for an unscheduled appointment!

I see some negative reviews for Labcorp - Delran. I am not discounting those experiences. But today…read moreat the same Labcorp, in Delran, NJ, I received 5-star service. This includes the receptionist and the lab technicians being very professional and patient. I even witnessed one of the lab techs being super kind and gentle with a young toddler who was getting their blood work done.

You will be frustrated with the waiting. If you come, be prepared…read more I recommend you make an appointment. The walk-in folks will be taken after if they have time. Lady just said her "her third person is very slow".

This was the fastest I have ever been in and out of a lab place ever! I needed a rabies titer for…read moreschool but as a student who also works having any sort of availability to make it to these types of places before they close is near impossible! I got so lucky heading over before class and was still on time for school!

I love the fact that at this location, when getting a MRI, I can stand or sit, for whatever test…read more The technician was awesome and funny. The receptionist was very nice and helpful. That's why I won't go anywhere else for my Imaging . Advanced Diagnostic IS the place for all your imaging

Tried to make an appointment today and was told all locations were closed and not taking patient…read moreappointments. They gave no additional information.