I went to ArcPoint Labs for their IdentoGO Service. I needed fingerprints for a background check to…read moreconvert my Single State PA RN License to MultiState. It was so difficult to make an appointment, because online gives you seven days from the day you're searching. They do take walk ins but when I did, they were not accepting them for some reason and I didn't have time to stop by everyday until they did. I made an appointment and the first available time that popped up was late in the day. When I arrived, I checked in and waited. The young lady came to get me earlier than my appointment time (which was fantastic) Fingerprinting was quick and easy and soon I was out of the door. Will definitely return because you can also get TSA Pre-Check done here as well

I called the ARCpoint Labs in Center City Philadelphia after a bad thunderstorm ruined my serum…read moretears and Sharuth and Damian were so helpful to help me get replacements after the unexpected situation. They were able to get me into the office quickly and the process went really smoothly in the office. I really appreciate the above and beyond work that Sharuth and Damien did and recommend the Philadelphia location of the ARCPoint labs for anyone needing specialized lab work.

They don't draw blood here. Which for an urgent care feels pointless…read more Was advised to go to the ER because they don't draw blood. ER visit is hundreds of dollars in copay alone (for me) and a way longer wait. Idk wouldn't recommend unless you have a cough/cold. On the bright side, everyone was nice. Place was clean and quiet.

I didn't have a good experience at other Urgent Care's so to come here, I was a bit apprehensive at…read morefirst. But, from the moment I entered it was nothing but a good experience. First and foremost, the place was very clean. Next, everyone from reception to the medical team were professional with a caring attitude. Something that's hard to find anymore in the medical arena. And last, the wait wasn't bad at all, I was in and out within one hour. So if you're looking for urgent care, that's great. I highly recommend Cooper urgent care and Cinniminson.

Patient First Primary and Urgent Care was a reassuring and well-run option when I needed care while…read moreaway from home. I was on holiday and unfortunately became sick, so convenience and efficiency mattered. The clinic itself was bright, clean, and well organized. There was a welcome station at the entrance with hand sanitizer and face masks, and check-in was handled through a digital system. I received text updates showing my place in the queue, which even allowed me to wait in my car if I wanted. Despite the clinic being busy, the total time from check-in to check-out was about 1 hour and 10 minutes, which felt very reasonable. The level of care and customer service was top notch. A medical assistant greeted me and brought me back, followed by a nurse who took my vitals and asked if I needed water or a blanket. While waiting for the doctor, two additional staff members stopped by just to check in and see if I needed anything, which really stood out. Dr. Miles was caring, efficient, and thorough, and got me on my way with a clear plan and medication. The only thing keeping this from a full five stars was a prescription mix-up that required me to use a paper copy instead of it being sent directly to the pharmacy. Thankfully, it was an easy fix. Overall, this was a very positive experience, especially when you are not feeling well and are far from home.

AVOID- **they will bill you even if you are not seen** I…read morewaited in a waiting room for over an hour (not busy). Did not get seen by any provider. I then left because I had waited OVER AN HOUR. I asked the receptionist if I was going to get billed. She said no, because I was not seen. Then an hour after I left I get a call asking where I was because my room was ready. I said that I told the receptionist that I was leaving. This was going to be 2 hours after I would have shown up. Now 2 weeks later I get a bill for $166. Which obviously I am not going to pay because I was not seen. Avoid avoid avoid!

I knew i should have avoided this urgent care when I went in for foot and ankle pain. While doing…read morethe initial intake, an angry parent came in demanding to know why he was being charged almost $500 for a bandaid for his son when they ran out of stitches and couldn't properly care for his child. Against my better judgement, I stayed to be seen. First red flag was when they wrote my personal medical history down in a note pad instead of typing it in a secure on-line portal. That violates hipaa, god forbid the wrong person picks up that notebook and starts reading it. I got x-rayed and told that they cant see anything on the x-ray but I might have a fracture and to make an appointment with my podiatrist. I was given an ace bandage and crutches because they don't provide medical boots. They then gave me pushback when asking for my preferred pharmacy due to the fact that it is over an hour away from them, even though I told them i didnt want any pain medication. I only wanted my injury documented and wanted a mobility aid. Despite the fact that they took my insurance information, a few weeks later I recieved a text message from them, stating I owed $481 for my visit, when I have a $0 copay per my insurance. After not receiving an EOB from my insurance company, I called my case manager who informed me that they had no record of my urgent care visit. I then called AtlantiCare's customer service line only to find out they did not even have my insurance information on file. I, once again, provided my insurance information and it is now covered, saving me from having to pay the almost $500 for my visit. Be very careful upon going to this location. If you know you have a $0 copay for urgent care centers and receive a bill from them, make sure you call your insurance company before paying a single penny.

This place is terrible. I'll never go here again…read more I brought my 5 year old in a few nights ago (8 pm), he had just gotten over a bad cold and was complaining of ear pain. They looked and said no ear infection! We brought him home, he was crying and wailing all night of ear pain, and didn't sleep at all, completely unlike him. I called his pediatrician the next morning and they got him in right away, and said he has a double ear infection and they don't know how the urgent care doctor could have even seen his ears without removing some wax. Now I'll have an urgent care bill AND a pediatrician bill for visits less than 12 hours apart.

The front desk woman was absolutely fabulous. She was knowledgeable and knew exactly which…read morequestions to ask. She got us seen right away to address our concerns. She was extremely polite and calm in the busy waiting room. The NP Heather was also great as well and eased our anxiety.

I love the staff, the receptionist was very sweet and helpful, the nurse was our favorite for sure,…read moremy son loves hulk and heroes so it made our visit so much easier, the doctor was very quick and caught my sons ear infection right away. But for sure shout out to the nurse with the hulk shoes!!! 02/25/26

Today was not one of my better days emotionally or physically, and I came into my PCP appointment…read morefeeling completely burnt out. Before even seeing my provider, Stephanie Mackey, MA, made such a difference in my experience. Her patience, calm presence, compassion, and genuine care immediately shifted the energy of what had been a very difficult day. She took the time to get me situated, listened with kindness, and made me feel seen as a person -- not just another patient checking in. In healthcare, those moments matter more than people realize, and Stephanie's professionalism and warmth truly stood out. I'm deeply grateful for the comfort and reassurance she provided during a rough day. Thank you for having someone like her on your team.

I had a good experience with my doctor, but the front desk and office staff have been incredibly…read moreunresponsive and inconsiderate. I've been trying to get a simple form filled out for my employment onboarding and after nearly a month of calling and messaging nearly every day, I still haven't received it. Despite repeatedly explaining that this form is required for me to begin work, every time I call I'm told they'll "send a message" to the person responsible. Nothing ever happens after that, absolutely no updates, no follow-through, and no sense of consideration. As someone who has worked in healthcare, I would never put a patient through this. The lack of communication and basic respect from the office staff has been frustrating and honestly unacceptable. It's a shame, because the clinical care was excellent, but the administrative side is severely lacking.