Staff was fantastic, Nurse Practitioner Tina awesome and so was the nurse Danielle. I'm almost 70,…read moretook a bad fall. I'd go there again!

I could've give zero star for give me wrong RX and my fuck health gets worse so thank you…read moremotherfuckers! Especially thanks to Dr Laurence John Anderson who was there or one day and never there again! Don't trust those motherfuckers! Bitch I'm still not able to breathe properly because of you motherfuckers!

I've gone to Dr. Geena Galvano for the last few years as both my general doctor and OBGYN for my…read moreannual women's check up. She's prompt, has a wonderful bedside manner, is super helpful, and overall is a great doctor. The staff here is friendly and I never wait too long. The office is nice and has comfortable seating in the waiting area. Overall it's a great spot.

Everything felt like a factory. You can tell the doctors are really tired here. Everyone that…read moreworked there had dead eyes. I don't blame the workers but the company. If you have actual concerns don't go here. If you just want annual and bloodwork go here but once again you are less than a number

Today was not one of my better days emotionally or physically, and I came into my PCP appointment…read morefeeling completely burnt out. Before even seeing my provider, Stephanie Mackey, MA, made such a difference in my experience. Her patience, calm presence, compassion, and genuine care immediately shifted the energy of what had been a very difficult day. She took the time to get me situated, listened with kindness, and made me feel seen as a person -- not just another patient checking in. In healthcare, those moments matter more than people realize, and Stephanie's professionalism and warmth truly stood out. I'm deeply grateful for the comfort and reassurance she provided during a rough day. Thank you for having someone like her on your team.

I had a good experience with my doctor, but the front desk and office staff have been incredibly…read moreunresponsive and inconsiderate. I've been trying to get a simple form filled out for my employment onboarding and after nearly a month of calling and messaging nearly every day, I still haven't received it. Despite repeatedly explaining that this form is required for me to begin work, every time I call I'm told they'll "send a message" to the person responsible. Nothing ever happens after that, absolutely no updates, no follow-through, and no sense of consideration. As someone who has worked in healthcare, I would never put a patient through this. The lack of communication and basic respect from the office staff has been frustrating and honestly unacceptable. It's a shame, because the clinical care was excellent, but the administrative side is severely lacking.

After seeing the great reviews on Yelp, I chose this Urgent Care to treat my skin rash/hives…read more The wait time was pretty short. Everyone was friendly and helpful. I could tell that Dr Zhang really cared about treating all his patients. He was very thorough and explained things whenever I had a question. Because I didn't have insurance at the time, I ended up paying $100 for the visit plus a $3.50 service charge. I was in and out very quickly, and they had called in my prescription soon after. I would definitely return here down the road!

I was seen immediately and the doctor was very friendly and attentive. After having a virtual…read moreappointment with another doctor that was unhelpful, I came here and received the care I needed and left with prescriptions that started improving my symptoms right away. The doctor even texted me the next day to check in and asked that I update him on my symptoms as they improve.

Dr. Frankel's office is a joke. His staff is very friendly, however for having an office near…read moreRittenhouse Square, the office itself is grotesque! He is too cheap to make any renovations or update any of his much needed furniture, rugs and equipment. You are not informed ahead of time you must pay your copay with cash or you will have to pay the credit card fee. Then, meet Dr. Frankel himself. The most facetious doctor I have thus met and I worked in the healthcare profession. He does not understand the whole rule of "listening to the patient" and "the patient tells you what they are feeling". Instead, this arrogant doctor will ignore everything he has learned in med school and tell you how you are supposed to feel. I tried him twice to give him the benefit of the doubt and first impressions really do tell you A LOT! Overall, if you are visiting this dump of an office, you either have no insurance, or terrible insurance and if that's the case there are better doctors that will provide help with better care and not be so condescending. Do yourself, health, and wallet a much needed favor and skip this douchebag! Wish I did!

Even though Dr Frankel is very busy, you don't wait long and they take walk-ins, which is rare…read more I had a fever and wanted to get it checked out. Most places said they could squeeze me in in two months! Dr Frankel's office said they'll never turn a sick patient away.

I've had a wonderful experience with Dr. Sibo Zhang at Penn Medicine on South Street over the past…read morefew years. Dr. Zhang is incredibly caring, patient, and truly attentive. The conversations always feel collaborative and two-way, which I really appreciate. There are many situations in healthcare where you can feel rushed or like your concerns aren't fully heard, but that has never been the case here. Every visit feels thoughtful, engaged, and genuinely focused on what you're saying. Another aspect in which this practice stands out is its ability to help patients navigate the larger system. Dr. Zhang has been very helpful with referrals and specialists, and in handling the complexities of working within Penn and insurance networks. In simple terms, he makes processes that could feel complicated much easier to manage. Communication outside of appointments has been excellent as well. Dr. Zhang responds through the Penn portal, provides timely and clear updates on labs and test results, and the app itself makes it easy to manage prescriptions and ask questions. It all adds a layer of convenience and peace of mind that's hard to overstate. The South Street location is a major plus for anyone in Center City. It's easy to get appointments quickly, and having additional services like imaging in the same building makes it feel like a convenient, comprehensive care destination without the chaos of a large hospital campus like HUP or Penn Presbyterian. I understand Dr. Zhang will be leaving in the coming months, which is disappointing as a patient, but I'm genuinely happy for him. He's an excellent doctor and deserves a great next chapter. I do plan to stay with this practice and transition to another provider, which shows how strong the overall experience has been. Highly recommend Dr. Zhang and this location!

I came here with a sore throat. I was seen by a nurse practitioner for a total of 5 minutes, most…read moreof which she spent staring at a computer. I was then sent a bill for $320 after insurance. I couldn't believe this considering it was 5 minutes with an NP for a very straight forward sore throat. Turns out this place intentionally over inflates the amount of time they spend with patients in their notes so that they can charge for an extra long 40 minute appointment. I spent a month trying to dispute this insane bill, but it turns out they can run up whatever nonsense charges they want and there is nothing you can do about it after the fact. This place completely takes advantage of patients, and I will never go back.