practice closed, he didn't care, back up plan couldn't prescribe prescriptions, hope this didn't…read moreput too many in hospital situations like we had-heartless, incompetent, untrustworthy, and his staff couldn't even ensure things done prior to leaving, selfish

This was a great practice 5 stars plus. Since personnel changes I can't get a call retuned let…read morealone an appointment. Quality of care maybe good but it doesn't matter if you can't get treated!

I have tried to get my results sent for my Mammogram and…read more dexogram twice now to my doctor. Have not got it yet, I had the tests. done in June Disgraceful operation. Melanie Franceschi 412-901-7751

I live near by to Crozer in west chester . I have very bad experience all the time whenever we call…read morethe office nobody receive the phone and every-time i have to go the crozer itself to schedule an appointment.

Extremely caring doctor. He reminds you of the Country Doctor that leaves no stone unturned. He's a…read moredoctor you can talk to about anything and you'll find He's there to help you He's a rarity in the field I highly recommend this doctor for his devotion and expertise. Just a good guy..

I absolutely love my doctor (Feinberg) who puts up with a lot from me. If I was just rating him,…read moreI'd give him 5 stars. Their office is the problem. It wasn't always but for the past 3 or 4 years (possibly ever since Crozier was bought out?) it is a miracle if I can get someone on the phone after holding for half an hour, after which time they now force you to leave a msg or hang up. This is a problem mostly with the phone option of "other" which would include Suboxone refills, which is an important part of Feinberg's practice. Also any other narcotic refills, calling to say you're running late, insurance issues, etc. I don't ever receive a return phone call letting me know that they are working on it or got my message - I just have to call around to the 3 or 4 pharmacies that are either where I live now or uses to live for an Rx to see if it has been called in and wait a week or two to hear back about an authorization for a test- that they make at their Crozier testing centers (bow over an hour away from me in Blue Bell) unless you know to ask them to ask for a specific imaging or whatever business. The best and worst experiences I had, however, were with the after hours answering service. The first time, it was 8 or at night and I was in Atlantic City. I realized I had forgotten one of my medications (I take 9... it's understandable) and it is one that if i miss by only a few hours I have incredibly scary and uncomfortable side effects from. We called the office and the woman who answered, an after hours answering service worker, went above and beyond for me. She somehow got in touch with Dr. F and I was able to make it with 30 seconds to spare at the pharmacy. That was years ago. A couple months ago, instead of my thyroid medication I take 50mcg of, I was given an Rx of the thyroid medication I take 5mcg of in a 50mcg dose. The generic names are almost identical. I had been taking it for a few days before I realized and was really freaked out about it. They had closed the office at 4 that day (a holiday Friday so Tuesday was the next time the office would be open) so I got the after hours person. I was literally crying, realizing I hadn't been taking my medication for close to a week and had been taking 20x the amount of the other. I have no idea how this happened but I was pleading and begging with her. Could she have been nicer? Yes. Was what happened her fault? No. She said she was not allowed to contact the doctors unless it was life and death and that she would get fires otherwise. Quite a policy change.

I 'd give this place zero stars if it would allow me. They do not answer their phones. I called…read moreeveryday for two weeks leaving a total of 4 vcmls when the system wasn't full and they do not call you back but yet when you roll up on them in the office, there are 3-4 women sitting there doing nothing. When I asked about why they don't answer their phones, the woman responded that they are very busy and understaffed. Ok so aren't we all? I now need a prescription which they tell you to have the pharmacy fax them. They have, 3 times since January 15 and still nothing. Do not go here. Stay away from the crozier health system.

I had the same experience as Jennifer L. I tried calling for a week to get a pre auth for testing…read more I was left on hold for 30 minutes or more. Their voicemail was full. So, the day before the test I went to the office to ask for someone to get the pre auth(I had the day off) and I was treated so rudely. I was told to cancel the test and reschedule!! I asked couldn't someone try to get the authorization. She told me they would try and to take a seat. I waited for about 20 minutes and I asked them if they could call me and let me know that I wanted to leave. There were three women in the office working and I didn't hear/see the phones crazy busy at all. The woman wouldn't look at me but said that if they got the authorization just go to the appointment. I explained I would need to know either way because I would need to cancel the appointment. She didn't look at me or respond to me. I asked do you hear me??? She looked away. I left the office furious and absolutely frustrated. After all, I drove to the office because I couldn't reach them by phone. Later, I got a call from the office and they told me that my insurance company gave them a difficult time and they would need to review the case. (I had authorization for the test but it had expired) so why would a review be necessary. I called the insurance company and was told that no one had called to get an authorization!!!!!

Dr. Denitzio is an amazing functional medicine doctor. I've been seeing him for well over a year…read moreto help me manage my complex medical conditions such as chronic fatigue and mold poisoning. He has a wealth of experience that I have not found in any other doctor. He puts you at ease, explains in detail his treatment protocols, and is very patient oriented. He follows up with any emails very quickly and making appointments has been easy.. He doesn't accept insurance, but I find his rates to be very affordable compared to other functional medicine doctors. His office is located inside and affiliated with Main Line health. I highly recommend him.

I've been a patient of Dr. Turney's for almost 10 years and truly value the care he provides. As…read moresomeone who is proactive about my health, I always come prepared with questions--and I appreciate how intelligently, efficiently, and effectively he addresses them. I trust Dr. Turney and am eager to follow him wherever he practices next - since the Crozer Hospital closing. While I've read some reviews mentioning a lack of warmth, I can honestly say that I prefer a doctor who is highly competent and trustworthy over one who's just personable. Dr. Turney gets to the point, knows his stuff, and takes care of business. That's exactly what I want in a physician.

This doctor caused me permanent harm. He wouldn't renew my B12 injectable despite the fact that I…read morehave pernicious anemia. This happened during Covid so I was stranded for several months until I could see somebody in person for treatment. Avoid this 'doctor' at all costs.

Disgrace what Dr Pamela Hale is doing. Had patients for years then left them out to hang when…read moreCrozer shut down but still open and accepting new patients. people need to get an attorney and see if they have a case since was no problem giving the pain meds then not helping them when they need it the most with no other Dr but again accepting new patients but not their old patients they e had for years. Wouldnt recommend this practice at all because you will be left out in the cold she does not care about the patients just her pay checks

I have been going to Dr. Pamela Hale for over 20 years now. Many of her patients think they will…read morewalk out of her office with a zero pain level. My pain level on a scale of 1 to 10 has been a 6 and I am grateful for that since I was an 8 or 9 pain level. She is not a miracle worker and will give you whatever time you need but also one other quality she has is compassion. I spoke with another patient who likes her so much he travels 25 miles for his appointment. We are all different in our opinions. Do not expect any doctor to be able to completely remove your pain.In total I have seen 2 pain management doctors for a total of 50 years. I give her a 5 star rating when I compare her to all the doctors I have seen. We each form our own opinions.

If I could give 0 starts for Nero I would absolutely awful every time I need a refill both me and…read moremy pharmacist call multiple times with no success I then when You do get a hold of someone there rude and not helpful at all when you ask to speak with management your told there working from home and that you can't talk to them I've been with out meds on several occasions and they have totally made my migraines worse with not keeping up with meds will be looking for a new nero doctor tomorrow

If you have MS go directly to the Philadelphia city sites including Temple Med and Penn Med~ Don't…read morecount on Crozer Neuro team!

I have been coming to this practice for years. I use the Britton Lake Office. My original doctor…read moreleft the practice. She was excellent. I am now seeing Dr. S. Singh. She was a great replacement. She has been really helpful. She has made herself familiar with my records. Has made several good recommendations and slight adjustments to my mens. Hope She stays for a long time. I also want to appreciate one of the receptionists. Her name is Franie. She has helped me numerous times, especially when I am having trouble working with my drugstore on medications. She is cheerful, friendly, and has never failed to help. ,

Dr. Schafer is great! The office Receptionist needs to be replaced ASAP! NO MANNERS!…read more NO CUSTOMER SERVICE! My Doctor asked me to make an appointment for 4 months for a followup. Went to desk to make appointment and was told she was done for the day? I told her I just wanted to make an appointment. She reached for a business card and a highlighter out of her drawer highlighted the phone number and said call here tomorrow. In the time it took her to do that she could have made the appointment! REMEMBER this is the first person your patients see!