First of all, I never leave reviews, but with my daughter off at college 5 hours away, the…read morefrustration with this pharmacy led me to feel that a review might save other students/parents all this trouble. My daughter has had a terrible experience with Kinney Drugs. I prefer to support small businesses so decided to try them but it's been nothing but a headache. First, they told my daughter that they didn't have all the RXs and were very rude to her. It wasn't until I called that they somehow realized that they did indeed and it was their error. They never apologized, just said ok she can come back tomorrow. So she made a SECOND trip to Kinney. Back at her dorm as she was filling her meds, she realized she was missing one. So, I called this morning and after they told me they didn't have it and then said oh the insurance won't cover it until X date, I reiterated that was incorrect and magically "it will be filled today". No apology. No "my mistake". Furthermore, they refuse to allow the medication to be delivered to the main desk of the dorm (and the 4 hour delivery window is while she is in back to back classes) so she now has to make her third trip to Kinney Drugs (with no car). I will be switching to Walmart.

Let me start this by saying , feel free to look at my other google reviews, with the exception of…read morethe devil (spectrum internet) and a bug infested hotel, all of my reviews are very positive, pro business, uplift the world in general. I do however believe at some point, lessons need to be taught.... This place has turned into a dumpster fire in the last few years. 20+ year customer, same dr's and NO MATTER WHAT, some issue arises each and every time I'm there. Today was the final straw. I have been with the same dr, getting the same sleeping medication for 10+ years. We have been playing around with different doses or extended release versions over the past 6 months to find the least amount of this medication that works properly and Does not make me feel like I'm in a bubble the next day. Keep this in mind, I live (have homes) 3 different places in Nys. I travel constantly for work, I use different pharmacies depending where I'm going to be when the refill ones due. Today after 6 days of delays I finally get the health insurance company to understand why we are getting different doses and styles of this particular medication... my dr, the man whom went to medical school is working with me closely through this process, but apparently the pharmacist MEGAN , working 6/20/24 at 4:00 is far more intellectually savvy then my said dr. She refused to give me my medication as I received different doses several weeks ago. She then treated me like I was a drug seeking scumbag , whom was running pharmacy to pharmacy trying to get some actual sleep. Had she asked , I would have explained all to her. I even had my drs office call her, she went and hid in the corner and quietly basically said I think he's drugs seeking sleeping pills. I mean grow up. Ask me a few questions for god sake. I'm 50 years old, fairly successful ,but I do have a horse farm, YES I looked homeless during this crazy heat wave upstate ny is having , and yes, I was extremely irritated after 7 hrs out in the sun today. I know Kinney does not care about one singular customer, but I hope many people read this review and maybe avoid the consistent issues myself and clearly othered are facing there. As a side note, the complete lack of actions from every bad review you have received , and responding with a generic "we were sorry to hear about your bad experience, just proves how little you value your customer concerns, or Actually care in any way about making your business better by removing / or retraining employees whom act in this way towards customers . You have to do better Kinney's!

Stopped in to buy gift cards for the holidays and was able to find all of them that I needed. When…read morecashing out, the cashier was super friendly. It made the experience top notch vs purely transactional. Plenty of parking and was not busy over the lunch hour.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Small pharmacy. It's much smaller than the new large pharmacies they have in Canada. I'd compare…read moreit to the pharmacies pre massive pharmacy builds. It has all the basics they have in Canada, with some tacky souvenirs AND BEER!!!!!!! Yes you can buy a 24 and a bottle of Advil. Talk about best and worst idea ever!

My wife and I have been using this drug store for 4+ yrs. Never had a…read more problem regarding the pharmacy for scripts. Over the last few months, noticed ALL pharmacy help has NEW faces. Filling scripts now has become scary. Been on same meds for years, have good BC\BS ins. + Medicare. Went to P\U scripts to-night that was supposed to be ready yesterday, weren't. Meds usually cost under $20.00, rang up and said $ 70.00 an change. I said, WHOA,better ck. that again. He did....$19.61. He said, he didn't run thru ins. I said, isn't that supposed to be done before being presented to the customer? He says.....yeah!!,......he was the one taking care of me!!!!! How is that for SCARY, since all NEW Faces? Plus filled one script with 2 refills, now marked "no refills" Time for New Drug store!!!!!!

If you want to get your prescriptions days after they say it's going to be ready then this is the…read moreplace for you. Otherwise, go somewhere else that is prompt.

This Walmart is the absolute worse Walmart I've ever been to in my life. I was simply trying to buy…read moreCoronas for me and my bf for Super Bowl Sunday and his had a minor crack and they refused us of purchase which I was like okay that's fair. Even though we bought Coronas from here more then five time before. So I sent my bf to the car and tried to purchase myself with my ID that is perfectly good and they refused me again which had me highly upset. The little Spanish boy was extremely rude and sarcastic to me that works in self checkout. And his manager Cherie was rude too and didn't care about the situation as all. So I asked to speak to a higher authority manager because my ID was perfectly fine and legal why they were still refusing me of purchase. He said I could come back tomorrow. Which I don't understand the difference between tomorrow and now. Tomorrow I will still have the same bf with a crack ID. So I asked for their policy that said that. Matt the manager refused to show me the policy, and threaten that I would never be able to shop at this Walmart again and I did absolutely nothing wrong. I will never ever be shopping at this Walmart or any Walmart again they have lost my business forever. The top manager Matt was extremely disrespectful and rude along with all associates that work here. Worst experience I've had in my life! Do not go here!

We are very happy with the service that we get from Kenny. From the pharmacy to the front register…read more The most wonderful human beings God has put on this world. They are such wonderful people. They are so polite. They treat you with so much kindness and respect, thank you..Alberto.‍

Quirky pharmacy with personality and very friendly staff. They are currently giving covid shots…read morebut not doing testing.

I tried dropping off a FedEx package and was told it was to big. I didn't see any restrictions so I…read morelooked at the Walgreens site in depth. There is a 48 inch size limit. My package is 47 inches. Thanks for the run around!

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 8am-1:30pm, 2pm-10pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

the worst cvs in ny state bad service rude employees they open and close whenever all i can think…read moreis the positive revuews from employees i live 2 blocjs away i try to avoid it but in case of being close i go once in a while always bad bad bad service lousy experience every time getting a money order is a nightmare if it wasnt for the s.u. students that have more money than brains it woul had closed a long time ago anyway your money do what you want ...me i aint going there no more all done with all cvs stores you can get everything they have at walmart or dollar store i mean everything at fraction of the price pennies on the dollar just veey rude employees.

I went in for one thing that I couldn't find was sold out; but I saw a sale on Coca-Cola 12 packs…read morethe young man at the checkout talked me into buying more I know as a sales person I was being sold to; I even joined their discount program but he was kind professional and enthusiastic based worth while thank you

The cash registers system needs to reflect the prices shown with item! If they're offering a sale…read moreprice for "with card" price, it needs to be done or what's the point for us buying 2 or 3 of the same thing?? Overall, probably didn't get the over $10 discount we were suppose to. Great that it's 24/7...

I'm going to have to downgrade this Rite-Aid. The employees work pretty hard, but I assume they…read moreare distributed based on sales volume, not actual need. This means there are simply not enough employees given that every single customer has something complicated going on with their checkout. Whether they are trying to get board games at last week's price, they are using like nine types of food stamps in one transaction, they have an expired coupon, or they are just staggeringly old and take forever to do everything, the person in front of you will take a very long time to check out. Guaranteed. If there are three people in front of you in line, give up. That said, the utility of a 24-hour store in this area is great.