The cash registers system needs to reflect the prices shown with item! If they're offering a sale…read moreprice for "with card" price, it needs to be done or what's the point for us buying 2 or 3 of the same thing?? Overall, probably didn't get the over $10 discount we were suppose to. Great that it's 24/7...

I'm going to have to downgrade this Rite-Aid. The employees work pretty hard, but I assume they…read moreare distributed based on sales volume, not actual need. This means there are simply not enough employees given that every single customer has something complicated going on with their checkout. Whether they are trying to get board games at last week's price, they are using like nine types of food stamps in one transaction, they have an expired coupon, or they are just staggeringly old and take forever to do everything, the person in front of you will take a very long time to check out. Guaranteed. If there are three people in front of you in line, give up. That said, the utility of a 24-hour store in this area is great.

One star and I'm being generous. One of my psych meds that I take for ptsd was out of stock for…read morealmost two weeks. I went into withdrawl and had a very difficult time. I almost had to go to the ER. I do not understand this. They were always out of psych meds but not any others. Its strange because they were always pretty good up until last April. I had a good mind to contact the DEA but I just ended up going to a competitor. Do not use this establishment.

Service went from spotty at times and tolerable to very poor - phone wait times of 40 minutes is…read morebecoming routine, meds approved are still being treated as not approved, end up waiting for meds to be filled much longer than told, and not uncommon to arrive for meds and they are still not ready. Also, routine courtesy staff had extended no longer given with the staff treating you like you are breaking the law for asking. Location not recommended especially if you need your meds.

Small pharmacy. It's much smaller than the new large pharmacies they have in Canada. I'd compare…read moreit to the pharmacies pre massive pharmacy builds. It has all the basics they have in Canada, with some tacky souvenirs AND BEER!!!!!!! Yes you can buy a 24 and a bottle of Advil. Talk about best and worst idea ever!

My wife and I have been using this drug store for 4+ yrs. Never had a…read more problem regarding the pharmacy for scripts. Over the last few months, noticed ALL pharmacy help has NEW faces. Filling scripts now has become scary. Been on same meds for years, have good BC\BS ins. + Medicare. Went to P\U scripts to-night that was supposed to be ready yesterday, weren't. Meds usually cost under $20.00, rang up and said $ 70.00 an change. I said, WHOA,better ck. that again. He did....$19.61. He said, he didn't run thru ins. I said, isn't that supposed to be done before being presented to the customer? He says.....yeah!!,......he was the one taking care of me!!!!! How is that for SCARY, since all NEW Faces? Plus filled one script with 2 refills, now marked "no refills" Time for New Drug store!!!!!!

A charming pharmacy with a small- town vibe you don't get in the big chain pharmacies…read more Very friendly & understanding staff toward the ELDERLY & the Disabled (Elderly-Friendly should be a Google rating category)! I'm only 54, but disabled, & they've been very patient with me & my fumbling arthritis-gnarled hands as I count out my copays; my partner is 82 & has COPD & must cart breathing equipment with him; he says that in C&J he does NOT get that automatic eye-roll of impatience that too many chain pharmacies show toward the aged. Instead, this adorable pharmacy gives off a very gentle, welcoming, understanding vibe toward our elders. People who run other stores could learn from their staff! And the store often sells charming hand-crafted goods not available elsewhere, of good quality for a small price. I've bought keychains & bracelets both as gifts & for myself. I've seen many happy Senior Citizens walk out their door. I should add that they carry mobility supplies as well, such as cane tips. Those can be hard to find. They have other medical supplies not generally found at drug stores. In short, they're a proper pharmacy. Most drug stores today seem to sell everything BUT that type of thing. Overall, highly recommended.

Kinney drugs on james st is an amazing pharmacy i had a prescription i needed right away called in…read morebut it was out of stock they told me they would have it ordered and ready the next day and they did most pharmacies would have taken at least 3 days to have it in stock and ready i was very worried I wouldn't get it but they exceeded my expectations I highly recommend this pharmacy!

I would rate in the negative if I could. I was just sitting with my gf and she called in a refill…read moreon a script she prev had filled at this kinney pharmacy . the issue is last time it was filled we were told after a lengthy discussion that the co pay was 75.00 . we now call it in to a closer pharmacy but still Kinneys and we are told the co pay was 1.00 WTH would there be a 74.00 dollar difference. I called and was basically told that this was the price at the time with her ins. I than call the insurance company and guess what the 1 dollar was always the copay for this product thieves or what . need to find out who to reach out to and report this crime at least that's what I think it is

We cannot go to Central NY without stopping in at Wegmans! I dream of having one upstate. We load…read moreup on the grandpas red sauce (special), salt and pepper kettle chips ( they almost taste like they have a light dusting of cheddar on them) , cherry vanilla seltzer ( good replacement for soda tastes just like a cream soda), Italian basting oil, bold and the blueberry coffee pods, blueberry and strawberry wheat cereal , chocolate cake from the bakery and their chocolate chip cookies!

It is good if you want a one stop shop that doesn't feel very corporate or anything like that and…read moreit is a big company with a name but still feels very close to home down to earth

Believe the other reviews…read more This place is often unprofessional always trying to unload responsibility onto customers (as if they shouldn't be expected to be trained, responsible experts). They seem to believe that people who need life-saving meds need to be chasing after the status of their prescription as a matter of standard practice, rather than be reliable/responsible for properly informing people... Not impressed. I talked to a manager who was even more rude than the pharmacist I was calling to complain about- and she hung up on me after claiming she 'appreciated my feedback' when I complained about not getting meds, not knowing why, and needing to do a bunch of stuff because THEY were changing their delivery system, and had a bad attitude about it. I was with them for over 3 years, and they showed no concern for treating me like I was crazy for wanting them to care about their job, and maybe do it in a way that didn't deprive me of my scripts, nor cause me extra work. Their time is way too valuable to consider their customers situation. They are literally tone deaf to the reality of serving people who are injures/disabled... I used to get my meds delivered, and THAT GUY was cool, so I never realized how messed up the rest of the operation was for the most part (though walk-ins were always hit or miss- so I guess I should have known better). So I'll be switching ASAP. If you pick them, 'Good luck'- but I think it's just a matter of time before they show you how little they care about their customers. Their policies are not good- but to not even pretend to 'trick' customers with a fake smile/false professionalism (the minimum many places offer nowadays)?... well, I guess you should be happy they are up front about not really caring? Believe in that when they show it to you. On the off chance you do get someone 'nice'- know their policies are still 'basic'- so other than a smile, you'll never get more than the bare minimum. Oh- they just changed their delivery system (6/2025- for all of Syracuse- probably more), and didn't actually bother to inform anyone. So many people just suddenly got 'Final pick up' warnings if they signed up for texts (and I assume nothing if they didn't). So if you were outside of your pharmacies newly determined delivery area, you just suddenly stopped getting meds. Running your business in a way where you want change things, and 'coincidentally' happen to deprive people of their life saving meds with no notice... yeah, that's reassuring.... So many other places offer better service by just doing the actual 'basics' of making sure people are treated well and get their scripts in a timely fashion (and a few do free delivery too)- so there's little reason to go here.

Busy store but they have a solid delivery system and help get meds ready fast after leaving the…read morehospital.

Wegmans works really hard to keep its customers happy. A good example of this is the Wegmans on…read moreJames St. Just a year ago, the parking lot was tough to navigate and the store itself was short on options when stacked up against other stores in the area. Fast forward to a year later. They have recently finished making some changes to the parking lot so it's easier to get in and out (and more changes are still in the works it seems) and they have completely renovated the dine in area of the store. Instead of going in and feeling cramped while ordering a sandwich and having very little options for hot food, Wegmans completely shifted the store around and installed a much bigger prepared foods area. This is a major win for those of us who work in the area and want to have choices for a lunch on the go. Each day you can now select from an expanded sushi bar, sandwich station, pizza, hot foods bar, or the robust salad bar. I feel like I could come here each work day and get a great meal. There is a lot of gushing about Wegmans around here, and it is not unwarranted. The James St store does not get 5 stars, as others have mentioned it's a bit smaller than the others and doesn't have quite the space or selection, but it is still Wegmans, and they have worked hard to make it better.

Wegmans needs to work on their Covid 19 app and make the scheduling easier. I am an experienced…read morecomputer user and found the app to be clumsy to navigate. Also kudos to the pharmacy on Niagara Falls blvd Amherst NY, they were flexible and courteous in helping us get the vaccine booster whereas Alberta Drive was not !!!!