Main manager was rude about picking up my medicine. I wasn't aware of their "too early" window…read morebecause ... I've never been told. He made me feel like I was abusing my medication when I travel for work so that is why sometimes I picked it up early. did not appreciate the attitude he gave me when someone who worked there told me Saturday was an okay day to pick it up.

Been using Wayne's for 55 years since college. Bob and Jamie are among the best. They go.out of…read moretheir way to help solve problems such as GERD over the count medications. Friendly during winter rushes. I dunno why ppl day in other reviews not friendly. Not my experience.

First of all, I never leave reviews, but with my daughter off at college 5 hours away, the…read morefrustration with this pharmacy led me to feel that a review might save other students/parents all this trouble. My daughter has had a terrible experience with Kinney Drugs. I prefer to support small businesses so decided to try them but it's been nothing but a headache. First, they told my daughter that they didn't have all the RXs and were very rude to her. It wasn't until I called that they somehow realized that they did indeed and it was their error. They never apologized, just said ok she can come back tomorrow. So she made a SECOND trip to Kinney. Back at her dorm as she was filling her meds, she realized she was missing one. So, I called this morning and after they told me they didn't have it and then said oh the insurance won't cover it until X date, I reiterated that was incorrect and magically "it will be filled today". No apology. No "my mistake". Furthermore, they refuse to allow the medication to be delivered to the main desk of the dorm (and the 4 hour delivery window is while she is in back to back classes) so she now has to make her third trip to Kinney Drugs (with no car). I will be switching to Walmart.

Let me start this by saying , feel free to look at my other google reviews, with the exception of…read morethe devil (spectrum internet) and a bug infested hotel, all of my reviews are very positive, pro business, uplift the world in general. I do however believe at some point, lessons need to be taught.... This place has turned into a dumpster fire in the last few years. 20+ year customer, same dr's and NO MATTER WHAT, some issue arises each and every time I'm there. Today was the final straw. I have been with the same dr, getting the same sleeping medication for 10+ years. We have been playing around with different doses or extended release versions over the past 6 months to find the least amount of this medication that works properly and Does not make me feel like I'm in a bubble the next day. Keep this in mind, I live (have homes) 3 different places in Nys. I travel constantly for work, I use different pharmacies depending where I'm going to be when the refill ones due. Today after 6 days of delays I finally get the health insurance company to understand why we are getting different doses and styles of this particular medication... my dr, the man whom went to medical school is working with me closely through this process, but apparently the pharmacist MEGAN , working 6/20/24 at 4:00 is far more intellectually savvy then my said dr. She refused to give me my medication as I received different doses several weeks ago. She then treated me like I was a drug seeking scumbag , whom was running pharmacy to pharmacy trying to get some actual sleep. Had she asked , I would have explained all to her. I even had my drs office call her, she went and hid in the corner and quietly basically said I think he's drugs seeking sleeping pills. I mean grow up. Ask me a few questions for god sake. I'm 50 years old, fairly successful ,but I do have a horse farm, YES I looked homeless during this crazy heat wave upstate ny is having , and yes, I was extremely irritated after 7 hrs out in the sun today. I know Kinney does not care about one singular customer, but I hope many people read this review and maybe avoid the consistent issues myself and clearly othered are facing there. As a side note, the complete lack of actions from every bad review you have received , and responding with a generic "we were sorry to hear about your bad experience, just proves how little you value your customer concerns, or Actually care in any way about making your business better by removing / or retraining employees whom act in this way towards customers . You have to do better Kinney's!

I called this pharmacy to ask about a different generic of a medication I was prescribed. When…read moreasked they told me they couldn't run my insurance under any other formularities. When asked if they could and a prior authorization could be done they told me no? And the pharmacist in the back made very mean and nasty remarks thinking I didn't hear them? I switched pharmacys and got a new medication the one I was looking for!!!!!! So needless to say don't go here unless you want to be degraded for asking a simple question when another phamacy can do the same for you and treat you WAY nicer!!!!!

I tried dropping off a FedEx package and was told it was to big. I didn't see any restrictions so I…read morelooked at the Walgreens site in depth. There is a 48 inch size limit. My package is 47 inches. Thanks for the run around!

This place is so auraful. Wish they didn't ban me. Still very auraful hot wheel section is peakread more

ordered some clothes for my daughter and my little brother and the clothes came with poop marks and…read moreyellow in the inside and also got frozen pizza and hot pockets the pizza had mold and had maggots in the hot pockets

Very kind pharmacists and technicians They are always more than willing to help you with anything…read moreyou need ! Also received the gentlest flu shot ever from here

Kinney Drugs is an excellent local drug store in Fulton, NY…read more They are all over the Empire State. The staff is the most helpful I have ever encountered. Wonderful store layout and accessibility. The isles are pristine and shelves stocked. Parking is easy. There are ramps to the entrance. Clean, crisp and well-lit establishment that also carries food, snacks, emergency items, tooth pastes, drinks, soda, beer, clothes and also a nice variety of tourist inspired items: flip flops, hats, t-shirts, picnic items, chairs, blankets and much much more! Unlike other local stores like Walgreens, Kinney Drug has an easy and friendly walk-up to the counters. This store was absolutely spotless.. There are freezer isles and also an isle of canned goods. Review: 5+ awesome