When we check inn in this nice motel, Front desk was very nice & helpful about area. She offered to…read morelet us see deluxe room with microwave & refrigerator. The room had a nice furniture & NEW carpet. Bathroom was in good condition. As soon as we saw Very clean bathroom and comfortable Beds, we immediately decided to stay. When we went back to confirm our room, she gave us very competitive price that we couldn't even bargain. Over all our stay was quiet & comfortable without any surprise or problem. We will be back again to stay.

I wanted to personally thank both Isiah and Ankit for their superior customer service. Not only…read morewere the very polite, they were very friendly and accommodating. They were diligent in making sure we were satisfied 1000%. Thank you! We will be back!

A few years earlier this hotel was good. I stayed here on multiple occasions and recommended…read moreothers to stay if they were visiting our Loganville office. I have been hearing feedback from others the ownership was not the best and cleanliness standards were deteriorating. Some stated that the rooms reeked of weed. Tonight after arriving on a late flight and with an early meeting I stopped by a few minutes after midnight. Being after midnight my Choice Hotel app showed a rate of $109 for the following night but not the present night. I went to the front desk and asked and showed the man the rate on the app. He then went into a discussion of why that internet rate is wrong and the real rate is $160. I asked him to call the Choice Hotel reservations if he felt this rate was wrong. I was just asking him if he would honor a late arrival (after midnight) with an early departure in the morning. Very aggressively he said no and if I wanted a room it would be $160. Seems expensive for the area and it felt like he was just wanting to pocket the difference beyond the published rate. And this was really bad and rude customer service. Like "wow" that is outrageous and too strange. They are not on our recommended hotel list after tonight.

Police Were Called After Three Hour Occupancy. Never Go Here. Serious Health Issues Due To Bed Bugs…read moreAnd Nasty Looking Spiders With Avoidable Conditions And Incompetent Workers. Appalling Night Management. Truly A Nightnare Experience.

Seems I'm still on my hotel review kick. Maybe doing too much travel lately…read more This place has promise. Liken to the Wizard of Oz, don't look behind the door or listen. The location on Main Street is great. The rustic local family owned road inn look is good. High expectations.. Reality is far worse. Rarely have I arrived late at night, woke the desk clerk, found the room, pulled back the sheets, crawled in. And crawled out a few hours later more tired than when I arrived, without a great story. No great story here. Closer to a bad dream. There appeared to be several factors involved in my complaint - window mounted siren appearing to be an AC unit with bad/broken bearings likely about 20+ years old. This thing should have been mounted on a fire truck. Second, and related, the AC was definitely needed as without it the room heated up quickly, and there was the leaf blower at the early hour of 7am. And without AC, sweating is not pleasant when the mattress has a plastic covering. Worse yet is when you share your complaint about the over zealous leaf blower the next morning with the front desk and they say "thanks for letting me know". On the positive, the shower worked but the little nickel size soap could have been bigger. It's room number 110 with the AC siren. Recommend the Hampton down the road or maybe your car.

This hotel is not clean! Hair in the sheets; light bulbs missing - told they can't be replaced…read morebecause the wiring was bad. Front door was half locked during business hours - code violation. There was plastic on the boxsprings and the matress had multiple pads on it to disguise the stains. Towels are greyish and scratchy from age and poor quality. Recommend sleeping in your car of you have only the Haven Inn as your choice- at least then you know the funk is your own. Do NOT stay here.

This is the biggest shit hole ever. Checked in last night. It was 100 degrees on the room. Called…read morefront desk, they said all ac was turned off on rooms. Remind me never to stay here again.

Well I won't belabor our negative experience too much. Basically we were there two night and one…read morewas charged double because UGA was having their graduation 25 miles away. Our main point was that hall where we stayed was under renovation so we had to avoid wet paint, carpet glue and people making noise from 8 am to 5 pm. But that is not what upset us the most. It was the lack of a timely response to our concerns. The morning supervisor was rude and combative. Her boss was unresponsive and finally after writing the home office we got some pathetic apologies and a ridiculous offer of 5000 points for our troubles. We will certainly avoid this hotel forever and I will also avoid IHG hotels whenever possible. This company really needs to read up on the term Customer Service. We are not there for their benefit.

I stayed here recently for work. The place looks modern and the guy at the front desk when I…read morechecked in was very courteous. As far as I know this is one of the only hotels in the area. That's where the positivity here ends- the walls here are paper thin. Luckily my neighbors for my 2 nights were mindful, but I found it crazy that when I first came into the room I could hear every word from the TV next door even though it was at a normal volume. If you're next to loud kids or a barking dog you're in for a bad night. The room was pretty gross. On the surface it looked fine but then as I took a closer look at the beds I saw the sheets were extremely worn from overuse and that my pillow cases had make up on them. The windows needed to be cleaned as well. You can see this in the pictures I'm about to add. On top of this, the fridge ended up freezing the food I had put in it? In summary, this hotel could do a lot better.

We absolutely loved our stay here. What a quaint, historic beautiful building. The room was…read moredecorated so tastefully and elegant. Lots of extra amenities like bathrobes and snacks and things located in the main floor. Of space to sit outside on the porch or outback. We came for a wedding in this town and arrived late at night so we didn't have a lot of time to enjoy the inn. We definitely want to come back. we highly recommend staying here. It is also renovated and really up-to-date inside the bathrooms and showers are very nice.

From the owner: Sparrow Grove Manor is a unique Wedding and Event space that also offers accommodations to our…read morewedding parties and travelers alike. The Manor was built is 1890 with many of the original elements preserved. It has been lovingly updated with all the modern amenities while retaining it's history!

I would give it 0 stars if I could. The owner is rude, the room was gross, the towels had brown…read morestains on them, the comforter had burns in it, i asked about a late check out, owner said $85, it's insane. It's a horrible place to stay.