Short overnight trip to Atlanta & chose The Westin for our stay. The room was nice, bed was…read morecomfortable, the grounds were beautiful. I really liked the rooftop area- although the view of the concrete jungle left a lot to be desired, they did a great job with what they had to make it a little oasis. We would definitely stay there again!

Stayed here for a work event and I was very pleased! Immediately when we arrived the staff greeted…read moreus in a very friendly way and gave us room information quickly! The grounds were very well maintained and modern! The decor in the hotel was modern and beautiful also! There was a Starbucks inside that was a nice perk as well. The hotel had an amazing courtyard and the conference rooms felt comfortable and modern! Shower in the room was the waterfall style that was pretty cool! Beds in the room weren't great but that was pretty much the only bad part of the hotel. Would definitely come back!

The hotel is nice but the rooms don't seem to be as new/renovated as the lobby. The sofa bed was…read moreextremely uncomfortable. As soon as we turned on the air, i could smell immediately that it was full of mold. But the rest of it was fine

This was my first time staying at this Courtyard and, considering I'll be traveling to GA for work,…read moreit won't be my last. The hotel is very clean and so was my room which made my stay more enjoyable. After spending hours in an office it felt good to come back to a warm room with a comfy bed. The highlight was the happy hour bar in the lobby and Hayden who is an incredibly friendly bartender. I wish it had been warmer because there are some amazing restaurants I want to try. Maybe I'll get that chance next time.

This is a amazing new hotel that met or exceeded all my expectations. First time staying here…read more Normally my go to when in Atlanta is Aloft, another Marriott brand. Pros: Free parking Early check in Comfortable bed and pillows Clean rooms New hotel Rooftop bar and restaurant Security cameras in all hallways, parking garage etc. Cons: No walk in shower Water pressure a bit low. This may be for water conservation purposes... However I would stay here again no hesitation. I recommend this hotel. Thank you to the front desk staff for excellent customer service. Every employee I encountered was friendly.

The room was nice but small for three adults. There were two very small garbage cans that we easily…read morefilled every day. Also if there are two beds in a room there should be two chairs as well.

My stay at Aloft was unfortunately defined by one overwhelming issue: the smell. From the moment…read moreyou walk through the doors, you're hit with an intense mix of heavily scented cleaner and air freshener. It's not subtle--it's overpowering to the point that it made my eyes water and caused intensely painful headache. The room itself was even worse. The odor was so strong it triggered a headache and nausea, making it incredibly difficult to relax or get any rest--especially frustrating after arriving already sleep-deprived. What added to the experience was the lack of clear or confident communication from staff. I received multiple explanations for the smell--air freshener, cleaning products, even the floors--none of which inspired confidence or resolution. The room also lacked proper ventilation, leaving no way to escape the lingering fumes. Beyond that, the overall experience continued to fall short. The vibe felt off, my room key repeatedly failed to work from outside due to what I was told was a broken door, and parking comes at an additional $9/day. The noise level is bonkers. They said they were full. They stated I would be on the top floor and stocked with coffee and blankets for the bed. As seen by the photos, neither was confirmed or delivered. In contrast, the Hilton next door offers free parking and a much more comfortable, odor-free environment. Overall, this stay was disappointing and far from relaxing. I would not choose to stay here again. - signed an elite member staying on the road 80-90% of the month

Very bizarre experience. I showed up at 2:53 to the front desk, and told the man working that I was…read morea few minutes early but was there to check in (3:00 pm check in per my reservation confirmation). He told me that he didn't have a room for me. I asked if I needed to wait a few minutes until 3:00, he just shrugged and said he didn't know. I was a bit confused, and told him I had a room booked. He just looked at me and said "I don't know, we had 15 rooms that requested a late check out". I was a little bit baffled, so I just stood there looking at him. He eventually got on the phone and spoke to someone, then told me he'd found me a hearing accessible room. He was very dismissive and almost rude during our entire interaction, it was very odd. The room itself was fine, but I'd be very hesitant to book again based on how I was treated. He was working again the next morning when I checked out, and had the same dismissive attitude. The manager reached out to me to discuss what happened, and how they intended to move forward. I really appreciated their response, so I'm updating this review.

A very nice hotel for a long staycation in Duluth. Very friendly and welcoming customer service and…read morethe amenities aren't that bad - buffet breakfast, decent fitness center that's 24/7, free washer and dryer, and the suites include a regular size fridge and a small kitchen - sink, stovetop, microwave, and dishes... not bad Nice and clean, with comfortable beds and pillows. This time got a nice corner unit on the top floor... nice and quiet. Unlike other Staybridge hotels, this one give you a welcoming bag.

I was eaten alive by bedbugs then charged $200 because of the bugs. I am a platinum member of IHG…read moreand stay in hotels often. This was the worst experience I have ever had.

Great Location, Friendly Staff & Excellent Management!…read more My family and I have stayed in this area several times while visiting and moving our daughter into college, so we are here at least twice a year. We absolutely love the area and were happy to stay here again. From the moment we arrived, the staff was very friendly and welcoming. The restaurant and overall atmosphere inside were very nice. One thing we especially appreciated was that reward members are offered complimentary breakfast and drinks on their first day, which is a great perk. We did experience a few hiccups with our room on the fourth floor during this stay. However, I have to give a special shout-out to management for how they handled everything. They listened to our concerns, came and spoke with us personally, and made an effort to make things right by providing us with discounts and food vouchers. We truly appreciated their willingness to address the issues and make our stay more enjoyable. There is also complimentary water, and I believe tea is available as well. We couldn't locate the tea when we were looking for it, but the staff was kind enough to provide us with hot water, and we had our own tea packets. Coffee and other items downstairs, including snacks, food, and drinks, are available for purchase. The location is another major plus. There are several restaurants and other conveniences within about a 5-10 minute drive, including First Watch, Cook Out, Lazy Dog, Chick-fil-A, and more. We also discovered some perks during this visit that we weren't aware of before. It appears there is a shuttle service Monday through Wednesday from 5 PM-9 PM that will take guests within approximately a 3-mile radius. That's a great amenity! We only wish the shuttle were also available on Fridays and Saturdays. Another nice feature is what appears to be a complimentary Manager's Reception on Tuesday evenings for guests. We think that's a wonderful perk and would love to see something similar offered on Friday or Saturday evenings as well. Overall Despite experiencing a few hiccups during our stay, management and the staff did an excellent job trying to make things right. Their willingness to listen, communicate with us, and provide discounts and food vouchers really made a difference. Also, the steak breakfast bowl was absolutely delicious and Fill it was for $16. We had a great visit overall and truly appreciate everyone who helped make our stay more enjoyable. Thank you again for your hospitality! We look forward to returning in the future.

We recently stayed at the Even Hotel in Alpharetta for several nights. It's conveniently located…read morenear Avalon, with plenty of restaurants and shopping just a few minutes away, making it a great home base if you're visiting the area. The first thing that stood out was the housekeeping staff. They were absolutely fantastic. They serviced our room every day, always made sure we had fresh towels, and paid attention to the little details. They were easily the best part of our stay. Everyone we interacted with was friendly as well. The beds were incredibly comfortable--I slept great every night. The shower was another highlight, with fantastic water pressure and two different showerheads that we both loved. If you're into fitness, one unique feature is that every room has its own exercise equipment, and the hotel also has an excellent gym. There's also a bar on-site if you'd like to grab a drink. As you walk into the lobby, there's infused water available, which is a really nice touch. Unfortunately, about 95% of the time there were no cups, and many times when we returned there wasn't anyone at the front desk to ask for one. The water looked refreshing, but it was usually unusable. Our first room had sticky carpet and floors--sticky enough that after walking around barefoot, the washcloth I used to wipe off my feet came away dirty. The mood lighting didn't work, and one of the bedside lamps had a burnt-out bulb. Because of the sticky floors, I requested a different room, and to the hotel's credit, the front desk moved us without any hassle. The second room was definitely cleaner, but after a couple of days we realized the carpet in that room was sticky too. The bathroom door also seemed to be slightly too large for the frame. It took both hands to force it closed and then practically wrestle it back open. The gym was excellent and one of the better hotel gyms I've seen. However, the first-floor women's restroom was out of service for our entire stay. So, if you're someone who drinks a lot of water during a workout, just know you'll have to head back to your room if nature calls. The ice machine on our floor was also broken more often than it worked, so we usually had to go to another floor for ice. One thing that concerned me was coming back around midnight or 1:00 a.m. several nights and finding nobody at the front desk. Sometimes the entrance doors were locked, sometimes they weren't, and with no staff visible, it didn't feel particularly secure. Also worth mentioning: there is no pool. If you're visiting Georgia in the summer, that's something you'll probably want to know before booking. The elevators were generally fine, but every now and then they seemed to take longer than they should have, leaving us waiting more than expected. The hotel does offer breakfast for purchase, but with Avalon just minutes away, you'll probably find better options there. And ladies, here's my public service announcement: if you're traveling with your significant other and would prefer not to conduct certain bathroom business in the same room they're sleeping in... you're out of luck. The only women's restroom outside the guest rooms--the one on the first floor--was out of service for our entire stay, so there was nowhere to make a discreet escape. Overall, there were definitely things we liked: the location, the comfortable beds, the excellent shower, the fitness amenities, the on-site bar, and especially the outstanding housekeeping staff. Unfortunately, the sticky floors in two different rooms, maintenance issues, lack of a pool, out-of-service restroom, inconsistent lobby staffing, and other small frustrations added up. We'd probably choose a different hotel next time, but if those issues were addressed, we'd happily give it another chance.

my friend and I stayed at the highland inn about 20 years ago.an old lady who worked there told me…read morethe husband caught his wife cheating so he shot and killed the wife ,her lover, and then himself, n the sitting area on the first floor which was located to the right across from the stairs n the inside( the hotel wasn't always a hotel it was a family home first). the sitting area (murder scene )was white with black outdoor furniture n the inside but the room was definitely out of place and gave me a "what is this doing here feeling" at the time no one could go in and sit .the living quarters had plush carpet,different pics of the wife all around, and every room was different n terms of bedding and furniture.no fridge .U can tell the furniture and bedding was very old but the hotel gave me a "at home comfy feel" and even served home made breakfast. every cab driver told my friend the place was haunted and we also heard a woman fearful loud scream around 3am only once. But was too scared to investigate the scream.this is a fact and I never believe people when they tell stories like this about paranormal activity, but me and my friend r living proof and would have never stayed there if we knew this before booking. Trust me when and if u go n the highland inn, u will have a "different feel" as soon as u come n

The Highland Inn is a great place to stay if you are going out in the Virginia Highlands or Little…read more5 Points. I've stayed here several time when I have attended concerts in the area and it's a nice, cozy, quaint hotel with a European feel to it. For instance some of the rooms have the vanity in the room and not in the bathroom; kind of charming in a way. Service here is pretty laid back. I have usually booked online and when I arrive they have quickly checked me in and handed me the key. Of course they have a cat that greets you when you walk in too; which adds to the whole charm of The Highland Inn. The rooms are clean, but dated; and the beds are not great, but comfortable to sleep on. And you can't beat the price of this hotel; it's at least 50% cheaper than the other area hotel. Also the best location!

This is a beautiful and well appointed hotel in the heart of Alpharetta, GA. The area is very…read morevibrant. There are interesting music venues, restaurants, and shops. Our first evening, we enjoyed a light meal and drinks at "The Bar at Hamilton". My wife enjoyed Charred Broccolini and a Blood & Bloom cocktail. I love Caesar salads and their Kale Caesar was outstanding. Also, Dillion (Bartender Extraordinaire) introduced me to Saldo Zinfandel, which reminded me of Zin tastings in Lodi and northern Napa Valley. Kudos to the entire Hamilton staff for being so personally engaging and professional. Special thanks to Kimberly and Linda (front desk), Dillion (bartender), Housekeeping and the Valet Teams for making our stay so enjoyable!

We stayed at the Hamilton Hotel in downtown Alpharetta for a local staycation. We live in…read moreAlpharetta and chose the hotel for its proximity to home, downtown location, and walkability. The property itself is beautiful, and check-in was smooth. The front desk representative who checked us in initially was friendly and professional. We were assigned Room 414, which initially seemed comfortable and well appointed. That all changed around 2:00 am, when a wall recessed alarm inside the room suddenly went off at a volume comparable to a fire alarm. It was loud, jarring, and immediately woke us up in a state of panic. We called the front desk immediately and were told this happens occasionally, there was no life safety concerns, and we did not need to vacate the property. The representative said she would reset the room by cutting and restoring power, which she noted sometimes resolved the issue. What was truly surprising (the alarm itself aside), was how familiar the representative was with the problem; this made it clear this wasn't the first time it had occurred. Unfortunately, the reset did not work. About 20 minutes later, after we had settled back into bed, the alarm went off again. When we called the front desk back, we were told our only options were for them to turn off the power to the room for the remainder of the night or move to another room for what would have only been a few remaining hours of sleep. Turning off the power wasn't an ideal option because my husband's medical sleep device requires continuous power, and after being jolted awake multiple times, relocating in the middle of the night felt like another unnecessary disruption. I understand that systems fail and unexpected mechanical issues can happen. However, because it was clear this was a known, recurring issue, it felt like a missed opportunity to address a maintenance problem before placing a guest in that room. Being repeatedly awakened by a blaring alarm is not a minor inconvenience, especially when is avoidable. As a Hilton Honors member who stays at Hilton properties frequently, I found this experience especially disappointing. The response felt reactive rather than proactive and did not mirror the level of service either one of us had come to expect from the Hilton brand (especially a Curio Collection property). The Hamilton is a beautiful hotel in a prime location, but a hotel stay ultimately comes down to comfort and rest. Unfortunately, that didn't happen here, hopefully this feedback helps prevent similar experiences for future guests.