I had an all around great experience at Waxing The City from the moment I stepped in the door. The receptionist was very warm and welcoming. I only waited about 5 minutes before my waxer came to get me which was great since I was a bit early too. I saw Kathy for a brow shaping and she really did a fantastic job. She actually listened to what I wanted (unlike one of their big name competitors, who I've been sporadically going to over the past few years due to being roped into their wax pass). Speaking of, I love that there's no one breathing down your neck to buy a package, buy add on products, etc. I will definitely be coming back to see Kathy!!! read more

My experience with the salon in Madison has been amazing. I chose them for my first waxing, as I had waited until my mid 50s to experience waxing. I was nervous and was met with the most compassionate, kind and loving people ever. They were professional and kind and put me at ease. This is not just a salon, but a group of individuals who care about everyone and I have been going to them for services for several years. I am so grateful for the care and commitment that they show. Arum and Kathy are like family for me now and I will always be grateful to them. I believe that everyone who walks through their door will feel similarly. Thank you and blessings, Diane read more

This is a great salon, and the customer experience was amazing from the moment I stepped through the door. Honestly this was the best wax of my life and I get them monthly! The brow wax was so soothing. She used baby powder to prep so it also smelled really good. The wax was a great texture and didn't hurt at all. This was such a thorough wax and she covered more area than I've previously had (more on the forehead). She also took her time tweezing what the wax couldn't pick up, and even had one of the magnifying lights you would see in a dentist office to make sure she didn't miss a single hair! I also had my abdomen waxed and it was almost comical how different of an experience it was to the brow. Be warned - it was a bit aggressive, but it was extremely thorough. She went extremely quickly in terms of applying and ripping the wax so it wasn't soothing like the brow by any means, but she did a fantastic job. She also finished with tweezing and using the magnifying lens, taking her time there too All in all it was an extremely thorough experience at a low cost. Definitely my favorite wax and I will be coming back! You also get 20% off as a first time client !!! PS - message me if you want her name and/or if you are thinking of going because I can refer you for another discount read more

Kat is awesome! Made my first wax super comfortable and explained everything very well.

Really friendly service, they even called me to ask if I could come in earlier due to cancellations from before. Although I couldn't make the earlier appointment I appreciated the phone call. Overall really nice & quick service and a great price point. read more

By far one of the BEST waxing experiences I've had in my many years of waxing. As a longtime customer of a competitor, I wish someone had recommended me here sooner! The interior is chic, clean and everyone is so friendly! They do such a fantastic job. Services do take a while, so many sure you have the time (they tell you when you book) but the detail and time is SO worth it! You walk away feeling very satisfied - HIGHLY recommend you try one waxing session with them... you'll be hooked. read more

This place is really pretty amazing. I don't trust many people with my brows, but would ALWAYS trust Gabrielle with 'em. She looked exactly at the shape and look I was going for and replicated it, took her time and was super friendly. The customer service, quality of the service, and the space are all impeccable. read more

This place is amazing! I decided to try this place out based off the good reviews and yelpers know what they are talking about. I called a weekday morning and they were able to schedule me for later that day. I was greeted accordingly and seen properly at my scheduled time (timeliness is key!). For new customers you get 50% your first service so it's totally worth giving them a try. Gabrielle did a fabulous job with my eyebrows it's the first time I've got them done anywhere where I didn't feel like I needed to touch them up. She took her time, understood what I was looking for and they came out PERFECT! Yes it's probably on the pricey for eyebrows (regularly $21, reduced to $18 if you buy a package), but for the service it's worth it. I was very impressed with everything all around and will be going back for sure. read more

Such great customer service. The place is very clean and comfortable. The girl who did my wax took her time and asked all the right questions. It was a painless process compared to other places. She explained the benefits of the products they sell and how to use them. The front desk staff was friendly and attentive. Great place for waxing. Right now, the opening package deals can't be beat. Strange thing for me to say, but I am looking forward to my next Brazilian wax!!!! read more

They did a great job--would have given 5 stars, except that the wax was a little too hot...which is not nothing when it's the bikini area!

Went for my first time today to get my eyebrows done. The staff was so friendly. The store was cute and clean. Kat did my eyebrows and they are amazing. I have never had such a great experience. She even penciled my eyebrows in and showed me how to do it. Plus the wax did not hurt at all. 10/10 would recommend and will be coming back. I will now only go here to get my brows done! read more

Love my brows! Stacey did a wonderful job cleaning them up, trimming, and shaping them. The place is nice and clean and has a good vibe. I will be going back! read more

Came here on a whim one Saturday while visiting family to get my eyebrows waxed. The girl doing my brows (I think her name was Flo) was super friendly and did exactly what I wanted! Wish they had a location closer. A little pricey but the 50% for first time customer is a nice deal and if I'm in the area I will definitely be back! read more

I have been going to European Wax for 4 years and after trying Waxing the City I would never go back to European. At Waxing the City the wax is less painful, the location is great, the salon is beautiful and the staff is so pleasant & welcoming. So glad you opened up. read more

This was my first time here and won't be the last. I was impressed with how clean everything was and the friendliness of the staff. The person who did my waxing, can't remember her name, put me totally at ease and explained everything and how different and better their wax and techniques were for a Brazilian. This wasn't the first time I've had a Brazilian but was by far the best. I even purchased their exfoliating scrub and love it. read more

Virtually painless, completely thorough waxing services. Treatment rooms are cozy, clean and have great lighting (don't want to miss any hairs)! Waiting room is comfortable; staff is super accommodating and experienced. Need liquid courage before a wax? They've got wine! Want to celebrate your expertly shaped brows? They've got wine! read more

Great salon - professional, clean, relaxing and welcoming are a few adjectives that come to mind. They offer a "membership" and 1/2 first service provided, what can I say? Its a great place to get waxed. read more

Just left the place. Kerry is wonderful. Such a clean place with knowledgeable and professional staff. Top of the line products! Thank you.

beautiful atmosphere and they make you feel really comfortable!! Flo did my Brazilian today and she was so sweet and so accommodating. i will totally be back and buying one of the packages that they offer! I believe it's buy 6 get 1 free? also love that they use the hard wax because it's better for your skin and i'm super sensitive! read more

I have been here twice and both times have been phenomenal! I have been more than happy with my services and with Steasy! I will absolutely be going back and I make sure that I recommend this place to all of my friends! read more

I had a very good waxing appointment with cerologist Desiree. She was very professional, did a super job. I was pleased with the cleanliness of the facility- spotless! And the staff at the desk was friendly and helpful. Good experience! read more

Amazing! Had my first appointment with Gabbie and I will definitely be returning. The place is clean, the staff is friendly, & they really do take their time during your session. - - because Gabbie was away on vacation I went to flo who was also amazing!! This was a big deal for me. I've gone to European and will never go back. Waxing the City is by far the best place to go for your waxing experience. read more

Waxing the city is the complete opposite of European wax center. In fact every European wax center should be legally banned. They speed wax and torture you. Not at waxing the city the price you pay pales in comparison to the quality of service they provide. I am a regular customer at this location the staff is professional and the cerologists work ethic is superb!! I generally go to gaby shes so sweet and does an excellent job.I have no complaints!! center is very clean! read more

I have been going to European Wax center for many years and decided to try Waxing the City, Madison. I had the most amazing experience. My Brazilian waxing sessions are usually so painful and I was expecting the same experience...but WOW it was almost painless. My technician, Sharon, was knowledgeable and made me feel very comfortable. The atmosphere was welcoming, the establishment was CLEAN (very important to me) and the entire staff made me feel so comfortable. I loved it so much I am taking my daughters there from now on!! Thank you Waxing the City, Madison!!!! read more

Great experience at Waxing the city in Madison, NJ. The staff is attentive and personable. The shop is super clean and smells so inviting. Definitely makes waxing a more pleasurable experience! read more

Good service, excellent technicians and convenient location. What more do you need? It'a all here in Waxing the City

I had a great experience here. Very friendly service and Steasy did a great job shaping my brows. I've struggled finding someone locally who is good so I'm happy to have found one! read more