Found this place based on the more current reviews! Was my first time sugar waxing & the experience was wonderful thanks to Erica. She was kind, friendly & explained everything as she was doing it. Also educated me on information I had no idea about. I will definitely be booking for another session. read more

Fast and convenient services! Very clean place and Ms. Erica is great! This has become my new sugaring salon!

DO NOT connect yelp address with apple maps/google maps. This business have moved and the pinned location on Yelp is still on their old location(addison) even though the address have changed in info. I didn't know and wasn't alerted as a potential wrong direction so I brushed it off. Since I am a Yelper, I always go to Yelp to get the address of where I'm going. I 100% always hit "open in maps" from the address through yelp app. It hasn't fail me so far, this time it took me to their old location. I was 30 mins late for my appointment because I didn't know they moved to new location. It was my first time. I called the line and was directed in circle through their appointment system. I talked to two representatives and both read out the address like I'm dumb and cannot read. I told them it was the address I have on my maps without realizing that Yelp pinned location was wrong. I finally asked to speak to aesthetician and got the direction to their current location. FYI, they are in Las Colinas/Farmers Branch. If you find yourself driving to Addison, its wrong. Addison is no where near Las Colinas. I was 30 mins late when I arrived. My appointment was at 8:30AM, I got there late and I hate being late. The aesthetician was totally judgmental and said most people don't read their confirmation. I was annoyed with getting lost and did not need her snarky comments. I did read my confirmation. I saw the address, it was the same address on Yelp so I didn't think there would be an issue with apple maps taking me to your old location. It was not my fault you guys didn't update Yelp pinned address so that it can connect correctly. If the business is aware of an issue, I think business should alert first time clients of it. Every confirmation has an address, time and other info on it. You're not different. People are going to brush it off if you don't have any warning "potential address issue" somewhere in the confirmation. I took a screenshot of the confirmation so you can read it yourself. Including "Located near Crown Plaza" does not help. There are several crown plaza in Dallas FYI. I did not vibe with my aesthetician. It was my first time here so I didn't know what to expect. Every place is different. She didn't not talk me through what she was going to do. I wish she did because I would have told her to not put the alcohol on me at the end. It burns. Other complaint, we were talking about something and she said "large vs small" I didn't hear what she said that was large or small so I asked "what was large or small?" she goes "you know large and small, big or little I don't know how to explain it". WTF? I know what large is and what small is. I didn't hear what you said that was large or small. Little less attitude would be nice. It was freaking 9AM on a Saturday, way too early for attitude. Then she said I have a hard time understanding things. No, I don't think so. You just didn't understand my question. I also don't appreciate being insulted. It was way too early for attitude so I was very cordial to her. I want to come back and give this place another try because their prices are reasonable and the place is near my work. I wish we are able to choose an aesthetician because I do not want her again next time. read more

Wax, Sugar and Spa - This is their new location - Waxing Near Me - Irving, Texas

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Loved the service I received here! Erica performed my sugar Brazilian wax and it was the first time I waxed after years of shaving! I was so nervous but she walked me through every step and explained everything. She talked me through the process and when I realized we were already done with the waxing! I will definitely keep coming back and I'm excited to see the results with sugaring. Thank you wax, sugar , and spa for an amazing service!! Excited for my next appt in a few weeks to see the difference in my hair growth compared to shaving. read more

The spa is wonderful! Erica is great and personable! She made me feel comfortable and the sugaring techniques she uses ensure minimal pain :) read more

I found this place about a year ago and I won't go anywhere else! I have super sensitive skin and I got introduced to the sugaring wax by my friend and it's been life changing ever since. Waxing already hurts generally but the sugaring really is different and your skin isn't so irritated after! Love this place so much. HIGHLY RECOMMEND. I always ask for Erica, she's the best! read more

Thieves!!! My wife was 3 minutes late after calling and saying she was running just a couple of minutes late. Her appointment was at 5 and after calling we arrived at 5:03 on the dot. They had already canceled her appointment but not only that we still got charged the $25 for a missed appointment!!! We tried talking to management but they would not refund our money. They lost a good customer who has been going there for quite some time. What a way to steal peoples money!! read more

So about a month ago, I was scheduled for my routine Brazilian wax when I received a text from the owner stating my aesthetician was no longer working at her establishment. Since I wanted to ensure that I kept up on my waxing schedule, and I had heard some things about sugaring, I decided to look around for salons that offered sugaring. Looking online, I came across the website for Wax Sugar and Spa. The one thing that impressed me the most is that it listed the main ingredients in the paste used to remove the hair (lemon, sugar & water). I then read the reviews and overall they were good. I decided to make an appointment. Since I wanted a few services (Brazilian, Underarm, Jaw & Chin hair removal), & there wasn't a solid block of time, my appointment times had a bit of a break in between the underarm & facial services & the Brazilian... no biggie. In reviews, I saw that Erica was highly recommended, but since you can't select an aesthetician while booking (you can email them after your appointment is booked), I decided to just accept whoever was assigned. I secretly hoped it was Erica. I make it to the address. The building is towards the back of an office complex. I open the door & the office is clean & inviting. A lady opens a door to one of the rooms to ask if I was Lashunda. She introduced herself... it was Erica. I see why she is highly recommended. She made me feel comfortable. She explained the procedure, how the owners started the salon & got into the business of hair removal, how she got into sugaring, etc. She also showed one of the biggest benefits of sugaring vs waxing... The hair is removed from the root... in one pass! I was amazed. I was also impressed that it wasn't as painful as waxing. By the end of my Brazilian wax, I would've have teared up a bit but I didn't do that during my Brazilian sugaring session. Don't get me wrong, there is still a slight discomfort (you are pulling your hair out of its follicles), but it's considerably less. Erica opted to do the Brazilian first since it would take the longest & she said she was going to see how many of my services she could do before her next appointment (the reason why there a break in between my appointments). Erica was so efficient that she was able to complete everything before her next appointment. I was extremely impressed. I also liked the fact that afterwards I didn't find pieces of wax stuck in places. It's almost time for me to have my hair removed again. I must say that I haven't experienced any ingrown hairs (which I would have with waxing). While I hope I get Erica again, I'm going accept whomever is assigned. Overall, Wax Sugar and Spa is an awesome place for hair removal. read more

Had yet another awesome sugaring experience with Erica yesterday! I was especially appreciative of all the procedures put in place re:Covid 19. I expected nothing less from this place! The committment to public safety shows in the practices....worth the drive for sure. I'll never go anywhere else read more

I made an appointment on a Friday and they didn't have appointments until Saturday at 9:30 am so I accepted. They took all my information and when I showed up to my appointment I waited for half an hour. When the esthetician came out she advised me I wasn't in her books. I called the number where I made an appointment and found out they are an answering service, not the company and that they can make appointments (apparently not) but they can't actually put me in touch with a manager or someone who could remedy the situation. I wouldn't be so annoyed if I hadn't wasted the time, gas, and energy driving in to an appointment. I usually try the mom and pop companies, but honestly, avoid the disappointment and go to a more reputable chain. read more

I had my second Brazilian sugaring with Erica and I was not disappointed. We talked about family and once again I was very comfortable. She is very easy going and a great person! I will continue to get sugared from her! read more

My first experience sugar waxing and I'm sold! I was worried about finding a new esthetician in Dallas and I'm so happy I found Erica! This hurt way less than normal waxing does. The most painful part to me was her putting it on and again it's nothing compared to normal waxing. I love that it's water soluble too so I can wearily rinse off the excess. Win win win win read more

Review below notes! *****NOTES: 1. it's INSIDE the Addison Spa and Salons next to Salada. 2. BUY the Tend Skin, it's worth it and will last you a while since you only use it for 5 days after sugaring. 3. It's cold in the room, so bring a heavy sweater to keep warm, or socks. 4. She does take credit cards and you can tip on the card. 5. Feet and toes aren't included in lower leg. 6. G-String is included in Brazilian. I am a faithful waxer, once a month - lower legs, underarms and bikini. I heard about sugaring from my roommate and thought I'd try it. I'm never going back to regular wax. The sugar wax isn't as hot as hard wax and my skin is much smoother. I don't see as much dead skin and I've had absolutely NO ingrown. My wax specialist is brilliant. She was happy to answer all my questions about sugaring and even teaches the method! I felt safe and it was super personalized :) HIGHLY RECOMMENDED! read more

I was very impressed by this establishment. Erica was so sweet and made my experience that much better. She is very knowledgeable about sugaring and was extremely attentive to any questions or concerns I had (since it was my first sugar Brazilian). Such an amazing experience, I will be back!! read more

This was my first time at Wax, Sugar and Spa and I enjoyed my visit. As the aesthetician prepared me for the facial, she let me know of each step of the service. Everything was done well under an hour. She is very educated about the industry and skincare, and she used the high-quality products that helped open up my pores, get rid of blackheads and led me to having a smoother, cleaner face. read more

This place! Hidden gem All the reviews you read about Erica are true. She's amazing. My situation is that I am so modest, I haven't been for a wax in years because the one girl I was comfortable with moved & I've been too scared to find another one. After reading the reviews & about the process of sugaring, I decided to give it a try. Somehow Erica made me as comfortable as having coffee with a girlfriend, and I'm still surprised there was no anxiety or trauma for me, she also did a microdermabrasion treatment and I feel and look fantastic! Erica is a classy, educated, cultured and gorgeous! She was an absolute professional & I would recommend her to anyone. 5 stars!! read more

Great waxing service. Very clean and respectful. I have been getting waxed for many years ans highly recommend this service. All the employees are very nice and it is very easy to get an appointment here. read more

Erica is hands down the best at brazilian sugaring! She is so sweet and has the best technique. The pain is much lesd intense and is bearable. She is very knowledgeable and GREAT at what she does! read more

This was my first time getting body sugaring done and Erica was amazing! She walked me through the whole process and was super patient and knowledgeable! It was way less painful than waxing and so much better for my sensitive skin. After the procedure I was super smooth and look forward to returning again soon! read more

LOVE this place! Erica is amazing... makes you feel super comfortable. I can't believe I have gone so long with never getting sugared. Best thing I can do for myself! read more

Came with a lovely lady named Erica. This was my first time sugaring but not my first time getting a Brazilian. She started off by giving me these cooling eye gels to place underneath my eyes offered me some water, and then started the appointment. She was the sweetest person to talk to and explained absolutely everything I needed to know in regards to sugar wax. I learned all the benefits to sugaring. I will NEVER go back to hard wax. It's been over a month and I hardly have any growth. I loved my visit and the lady I saw. The only thing I regret is forgetting to let the lady know it was my first time and getting that first time discount! But I didn't mind paying full price, it was definitely worth it! read more

She is so knowledgeable on skin care and her products. Such a professional! I highly recommend this place!!!

I love this place. The aesthetician Erica is amazing, knowledgeable, and really makes you feel comfortable. She knows her products well and will answer any questions you have. I'm so happy to have went from waxing to sugaring and will definitely be a regular at this place. I would highly recommend to anyone who wants to give sugaring a try! read more

First time waxee here... I have pcos and I'm a bigger girl. I have very sensitive skin and always manage to get razor burn or ingrown hairs. I gave up on shaving. Stopped completely. Well, it got a bit out of control, if you know what I mean. Finally broke down and decided to get waxed. I got a g-string Brazilian, legs and underarm wax. Erica was referred to me by a friend and the whole experience was worth every penny. Not once did she make me feel embarrassed or ashamed of my condition or weight. I was completely comfortable with her from the minute I met her. She explained everything and made the whole experience truly pleasant. Already booked my next appointment. Thank you for everything! read more

Professional, very clean and she does an amazing job! Was informed of the whole process. Sugaring is so worth it!

This is my 2nd time here and my second review and I can honestly say this place gets better and better. After getting waxed, for years,and being left with tender skin, ingrown hair, immediate regrowth, I just stopped waxing. It was too painful. Then sugaring came into my life & OMG it's waxing heaven! It is less painful, my skin is never dry or bruised, I have minimal to no ingrown hairs and the regrowth is very little and is soft. I highly recommend coming here. Very professional and sweet, plus the results are amazing!! read more

I decided to try sugar waxing for the first time ever back in July and I haven't gone back to shaving since! Erica always does an amazing job, she has had my loyalty since day one read more

Best sugaring in town! Seriously, Erica is very professional and knowledgable in what she does. I've been to a few different sugaring places around Dallas and she is by far the best! Nice, clean salon suite with a heated bed in case you get a little cold. It's great to feel at ease knowing that I will be happy with the results every time. I suggest you look at the website online because there's a list of a ton of spa packages for great prices if you're looking to get more than one thing done. PLUS it's open 7 days a week! What other place does that? None... Anyway love this place and I will continue to come back as long as I live in Dallas. read more

I really liked Erica the first time I went! She is so nice and makes guy feel very comfortable. Will definitely go back and recommend her to anyone. read more

I love this place! Great service. I tried them out for the first time and I'll always be back! Erica is my favorite. She does a great job and makes sure you're super comfortable. read more

The fastest, least painful Brazilian sugaring experience I have ever had, which I didn't think was possible. The only thing I would say is I wish there were covers available to provide some modesty and supports for the knees when you're spread eagled. Both of those things would make the experience just a bit more comfortable but overall Erica is amazing. Will be back. read more

Vivian is the only person I will ever use to wax my eyebrows! She is amazing and so friendly. Been using her for years

This is by far the best wax sugar and spa ever. It was my first sugaring and I was nervous. Ericka is very professional and patient. She explains each sugaring before she does it. She doesn't rip ur skin off and the VAJAZZLE is so chic, modern and sexy!!!! If u hv nvr done a wax or sugaring u have to check this place out. A beginner will make this spa their NEW SUGAR SPA for life!!!! read more

Amazing first-time experience - Erica was very professional while performing my brazilian. She explained what she was doing at all times and made me feel very comfortable. I will return without hesitation! read more

I'm a returning customer because they are truly the best! Erica makes you feel really comfortable and is very passionate about what she does! The sugaring results are amazing. I will continue recommending family and friends to Wax, Sugar, & Spa! read more

I have been to a few other waxing places in the area and have always left unsatisfied with the service and professionalism. Not the case with Wax, Sugar and Spa! They are wonderful. I will never go back to normal waxing after sugaring and the staff are professional and made me feel comfortable. read more

I visited wax sugar & spa for my first sugaring experience. Erica was very personable and made me feel comfortable during the process. I highly recommend! read more

First impressions are important. I brought my wife here for her first time sugar waxing at sugar, wax, and spa and our experience wasn't great. We were on time (12:30 pm), but after waiting half an hour we left to European Wax Center across the street. We booked an appointment for my wife at 1 while waiting in the lobby to be seen at sugar, wax, and spa. Walked in Euro Wax Center with my wife, and in no time they called her to her appointment. First impressions are important. read more

Second time was so much easier than first time. This is my new routine. If you haven't tried it, you MUST! After experiencing the benefits of sugaring, I'm wondering why anyone would ever wax. Thanks read more

This is my 2nd visit to this place. First time was Erica by chance and I liked her so much that I requested her again. She makes you feel very comfortable and is very knowledgeable about what she does. I've never tried plain waxing and only sugaring and I'm glad I was able to find a great place that does it in this area. Hands down the best! Erica is amazing, and she makes you feel super comfortable and at ease. Great quality and service. read more