I've been coming here six years and counting! This is more than a waxing appointment; it's essential self-care. Michelle is an absolute pro who makes you feel completely at ease during what might otherwise be a painful and/or uncomfortable experience. She's honestly a therapeutic miracle-worker! I always leave feeling sexy with lifted spirits. Easy parking, great prices, and quality products. Thanks Aimee for creating such a welcoming environment, and Michelle for making me feel beautiful inside and out! read more

Roxanne is amazing! Also those at the front desk, a total vibe. Super cute and clean place. Roxanne is the waxer I go to , she is amazing . Thank you Roxanne read more

Terrell is amazing. Always makes me feel comfortable and respected as heck during what could be a vulnerable key moment. I love coming in and we can catch up and I always leave feeling refreshed and great. read more

I've been coming here for years and have always seen Michelle. Michelle was amazing, patient and kind. Waxing was virtually painless. 10/10

Owner is so ignorant and doesn't understand it's a people business and customers keep your "waxing salon" open so instead of being a b**** and telling me you're not "personal assistants" learn how to run your business and instead of running your customers away. They responded to my review, yet again doubling down on how ignorant they are, they are more worried about charging 24 dollars one time than understanding life, misunderstandings, and mistakes happen (as I was A REPEAT CUSTOMER) than getting continuous business from a repeat client. Stupid business owner shows how dumb and b***** they are. Dumb af now they are trying to respond to good reviews from years ago to be relevant read more

Wax Lab - Skin Care Near Me - West Hollywood, California

Terrell was highly professional in a situation where one can feel vulnerable. Prices were reasonable and they had a BOGO deal going so next month I go back. read more

Moved to West Hollywood and needed a new waxing place, and found Waxology on Yelp. From the second you walk in, it's clear that this gorgeous oasis is a place to be comfortable, and not scared of the potential pain coming to your various parts. Raven at the front desk couldn't have been nicer, sending me off in seconds with Roxanne, my waxer. Giiiiiirl, Roxanne was fantastic. It was an almost pain free wax, and the sensitive parts were not nearly as bad because of the hilarious conversation I was having with her the entire time. She spent extra time really making sure everything was gone; surgical precision for real. I've honestly never had a better wax. Despite the fact that Waxology sells tons of products and has a wide range of services, including a subscription package, they didn't push a single service on me on my way out -- in fact, they let me know that as a new customer my next service was buy one, get one free, and marked the more expensive one as the free one. Cannot wait to come back, which as anyone will tell you, is usually not how you feel when it comes to having hair ripped out of your follicles. read more

The establishment seemed fine enough. Calling in for an appointment was easy and they were ready on time. The office was clean and the technician was friendly. Unfortunately that's where my praise ends. I went in for a waxing. Had a very specific conversation with the technician about what I wanted and where. He seemed to understand everything that I said, but the job he did on me was a total mess. He went way higher in one area than I had asked him too, and the other he didn't do enough. I'm honestly embarrassed with how it looks. Preparing to see my partner for a special trip, and I had to warn him about the hack job. Wish I had never gone to Waxology. UPDATE: The manager reached out to me over the phone and was very apologetic about my experience. She was incredibly sincere and understanding about my situation and did her best to make the situation right. I definitely appreciated her outreach and professionalism. I've raised the rating because of that. read more

This is a really clean and cool salon. The owner, Aimee, is really nice. The aestheticians are all excellent. Roxy, in particular, is amazing! She's very professional, expert at waxing, and nice to talk with. No weirdness at all just getting the job done well and putting her clients at ease. read more

Jeanne was great! totally recommend brazilian wax way better than sugaring will be back!!

I've been going to Waxology Weho (formerly lunchbox) going on 3 years now. As a member, I can say without a doubt that I'd recommend them! Jeanne G. is my go to person for all my services. She's amazing! Besides her spirited and fun personality, she's a master at her craft! Her technique makes the wax experience a lot less painful. She's quick but also very thorough! The staff as awesome! Terrell B. is a skincare guru and has the best product knowledge! read more

Fantastic service by Michelle! So friendly and warm - I recommend this place for all your beauty needs.

Jeanne was professional, kind, and very competent. I plan to go back. The place is clean and welcoming

Bad job on my eyebrows I was unsatisfied how they turned out, I was overcharged for the service it was not what was advertised. I ended up paying it didn't want to make a big deal but I will NEVER COME HERE AGAIN or will recommend this place. read more

I've been meaning to write a review for ages! Everything and I do mean EVERYTHING about this salon is just top notch - from the decor to the personalities of everyone employed here to the fabulous services to the energy of the space - once I'm here, I never want to leave! I've had services here by every single person that performs them here over the past several years, and the experience is always ALWAYS 5 star! It's beautifully decorated and designed, clean, and each beautician/technician/ cosmetologist has top notch skills and training. Nobody will ever feel uncomfortable here, no matter what service they're having done. Everyone has a lovely attitude, and it's just a pleasure to be around each and every one of them. If one person is too booked, another is just as talented - truly a wonderful thing! On top of that, the products sold here are unique & are of stellar quality. I love the scent and feel of all of it. I'm just so happy that I found them! Run don't walk to this establishment. It's the very, very best of the best - believe me, I've had beauty services all over in Beverly Hills and WeHo for forty years, and this one is one of the VERY best. All I can say is, I love it! read more

I have been getting my brows shaped (by the fabulous Aimee) for several years and love everything about the experience. The salon is comfortable, clean and modern. And Aimee is not only a pro when it comes to shaping my brows, she makes the experience pain and irritation free. I have full brows and Aimee knows exactly how to shape them in a way that leaves them natural looking, but also manicured. And because she is also a wonderful human being, it's a no-brainer to support this woman-owned, West Hollywood gem. It feels good to support local businesses - especially when they provide excellent service. read more

WORST OF THE WORST. Owner is rude and told me to get the fuck out of her store. DONT EVER GO THERE. They're rude, service is horrible. This is the owner telling me to "get the fuck out" after telling me she charged me because she thought I said cancel and I didn't say cancel. She cancelled me because she was being disrespectful and petty. I came to my appointment 25 minutes early. She cancelled my appointment without my consent. This is a video of her using vulgar language. She is nasty, never go to them read more

Love this place! Aimee has been doing my lashes for years and I love her, she's excellent, consistent, and quick! I also just had the facial w microdermabrasion and it was amazing! My skin was glowing and honestly the little massage that went with it gave me chills at one point, lol, it was incredible. I just had a baby so I hadn't had much self care, & the technician got so much crap out of my skin, it was much needed. Aimee also creates her own line of skincare products in DTLA that she's been working on for years, everything from a very simple clean moisturizer to a roll on serum that helps get rid of razor bumps on the bikini line. Make an appointment here, this place is great! New, fresh, clean, & staff is all warm and welcome! read more

Wax Lab - Very cute entrance - Skin Care Near Me - West Hollywood, California

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I loved this place! Jeanne gave me a great first time experience also, gave me great insight for aftercare.

This review is overdue, but here it is! I love this place! I've had bad experiences before when it came to waxing or anything beauty related. I came in just for a simple lash lift and tint and was taken care of by Aimee. I'm so glad I was!! While I was getting my lashes done, she answered so many questions I had pertaining to waxing services. She was so informative and sweet. I loved talking to her and I honestly learned a lot in that short period of time. I love when you meet the owner of a place and they're so passionate about their business It makes me want to support them even more. I'm going back this week for a wax and facial service. Can't wait! read more

Wax Lab - Lash lift and tint. - Skin Care Near Me - West Hollywood, California

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I'm so blown away by the professional waxing over trying myself to accomplish this. Jeanne is the bomb she is so skilled and knowledgeable to walk me through the process. , thanks a million I'll be back asap the vibe of the salon is so yummy all the products are delicious read more

Loved the experience! I was really concerned about waxing again because I had a previous bad experience in another establishment. My experience with WAXOLOGY was completely different, amazing staff, everyone is just so welcoming, very clean space and surprisingly their chocolate waxing it's really good in reducing the pain and chance irritation. Also Terrell's professionalism and kindness made it even better, thank you guys read more

Lunchbox Wax, which I have been going to for years, has transitioned into Waxology Weho. Same location, same crew...but a complete facelift, and additional services now offered. Stopped by today for my monthly appt and loved the new look-and-feel of the space which feels fresh, uplifted, and the staff definitely more relaxed (dare I say happier?) The room I was in even had a soundtrack of subtle waves crashing in the background, which added a soothing touch, ha. This was my 2nd time with Jeanne and she's great. Quick but efficient; each time, just when the pain starts kicking in with selective sections of *rips*...she tells me we're done. I also love her professionalism balanced with a fun, quirky personality. When you're positioned in THE most awkward positions, she somehow helps minimize that embarrassment/self-consciousness, and just gets the job done right. Parking is a cinch as they share a lot with Trader Joe's. read more

Best waxing salon in Los Angeles! The owner, Aimee is very curteous and always helpful. Jeanne does the best waxes, makes me feel very comfortable even with a full brazillian. Beautiful salon, very chill and sweet. read more

I tried making an appointment online, but it was making me add payment so they can use my credit on file. This is something I didn't like because I don't like anyone having access to my credit card, so maybe give the option to not have this moving forward. This was an appointment I made for my big brother but overall when I called, the person could see I was trying to book an appointment. I found this to be pretty neat and ended up booking an appointment for nose hair removal. Big brother was happy and definitely would recommend this place to anyone. Thanks again for helping us out! read more

This is the best place to get waxed!!! Everyone is so kind Jeanne helped me, and was just such a sweetheart! Very knowledgeable people who work efficiently. 1000/10 Loved this business and will definitely be coming back! read more

i love that they do all genders (we went to a place earlier that day and were turned away because they dont do men) so you guys definitely get my $$$ also for first timers you get a bogo ... which is super cool because you get to go back for a service i definitely booked my appointment already so my experience there was great i got a full brazilian (first time ever) and it hurt but roxane made me feel super comfortable she was very professional and very easy to talk to me and my friend both booked we loved it also they have products ranging from sugar scrub to oils even lighting cream so definitely check that out. and maybe you can play a game with the lollipop (you can win stuff) unfortunately i didnt win but my friend got a free "between the cheeks" luckyy .. :) but definitely give them a try highly recommend read more

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Roxanne, you are my waxing Angel. Soooo goood. Such a through lady. Cannot wait to see you again. Hugs, my girl.

I recently to get my butt and strip waxed after not waxing in over 2 years and Ramon did a fantastic job! It was such a comfortable and relaxing environment. After the session he told me I get to come back 4-6 weeks from now for a free session. It's buy one, get one free. This is definitely my new favorite spot for waxing. read more

Amazing service, ambiance and pricing. This is going to be my regular for jewel facials. Love Roxanne!

Best wax ever! It was actually my first manzillian and Terell did an amazing job! I've gotten so many compliments! Hahah can't wait for my next one in march! read more

Great service and wonderful people. I was able to get in for a day of appt. I called ahead and was scheduled within hours. The care was top tier! In and out. Brazilian wax with Roxanne! Thank you read more

I got a Brazilian done with Jeanie and I 12/10 recommend requesting her if you don't feel comfortable getting one done with any of the guys! She made me feel super comfortable during the entire appointment which I feel is very important because it can definitely be a little awkward, especially if it's your first time! I've gotten a Brazilian done before years ago and decided to start doing them again, so I'm super glad I picked WAXOLOGY WEHO to try out, I'll definitely be coming back as a regular from now on! read more

Michelle is the best! I find it hard to trust just anyone for my waxing needs but she made me feel comfortable since day 1, also almost pain free! I'm a loyal customer because of her! read more

Literally just this conversation with whoever is on the other line is enough for me to never go here LMAO I just asked a simple question and got a lecture in return read more

Wax Lab - Skin Care Near Me - West Hollywood, California

I made appointment a was seen same day !!! stay is so friendly, warm an welcoming ! I had waxing done , was easy . I would highly recommend this business and will can again . read more

How do I post 0 stars? This place shouldn't even be in business. We scheduled for 530 and we're a few mins late and they closed down over 20 mins early. Then they called me back and declared that they were open until their scheduled time of 6. Really? So why were the doors closed, lights off, and no phone answer? How could you have called me back if I called before 6 and got no answer? You were there until 6???? Actual scam they still had the audacity to charge me a no show fee because they chose to close down. I'll be charging back the charge. read more

Formerly Lunchbox Wax. Been coming here for grooming for years. The super pro + super friendly staff, state of the art facility, make for an upscale, smooth (pun intended) experience! Can't wait to see what you've done with the place after remodeling! read more

Had a whole bunch of waxing done with Terrell. Amazing job, great convo, my go-to guy now.

Would highly recommend. Aimee is very professional and fast. The service was not painful. The results lasted Longer than I expected. Her wax is custom blended and smells wonderful! My skin is very sensitive, and I had no complaints. The salon is very clean and it's not difficult to get an appointment. I would definitely go to Aimee for all of your waxing ! read more