Good service and the quote was lowest…read more The job done was professional and timely. Zion was also good to work with in terms of estimate and scheduling .

We had an unfortunate crawl space sewage spill and reached out to ZGreen. From the very first…read moreinteraction, it was clear we were in good hands. Zion was our initial point of contact and came out quickly to assess the situation. He was professional, knowledgeable, and took a thorough, thoughtful approach in explaining the issue and the remediation plan. That level of care and professionalism was ultimately the deciding factor in choosing ZGreen. Ray was the lead technician on the job, and he was outstanding. He arrived on time, clearly communicated progress throughout the work, and was personable and easy to work with. Ray did an excellent job keeping himself and his team on schedule while maintaining a very high standard of quality. The crawl space remediation was completed within a reasonable timeframe, and the attention to detail really showed. Zion closed out the engagement by ensuring all documentation and communication with my insurance company was provided so my claim could be approved and paid out. I completely agree with all of the 5‑star reviews that have already been written about Zion, Ray, and the entire ZGreen team. If you're looking for a company that is responsive, professional, and truly cares about doing the job right, I would highly recommend ZGreen to any prospective customer.

Good general communication and came and provided a quick and easy estimate and was able to schedule…read morethe work to be done quickly. They were professional and cleaned up well after the work. I also appreciated that they did attempt to limit the extent of the remediation as much as possible, working to preserve as much of the cabinets and structure. As for the cost, I felt it was quite fair. As a counter-example, I got an email quote from another provider that was almost 3X the cost, but didn't even know what the work was. So recommend you definitely get multiple estimates including onsite to verify the extent of the work required.

I've worked with Casaundra and Todd for property management and water-damage remediation, and they…read moreare truly exceptional. Their professionalism, expertise, and responsiveness stand out in every project. They've handled everything for us--from small, straightforward remediation jobs to an extremely challenging 13-unit apartment building fire where the sprinkler system caused significant water damage. Their ability to manage large-scale disasters with precision and calm is remarkable. Casaundra is especially impressive when it comes to navigating insurance requirements and claims. She knows exactly what documentation is needed, how to communicate with adjusters, and how to move the process forward efficiently. Her knowledge saved us time, stress, and unnecessary costs. If you need a team that is reliable, experienced, and genuinely cares about doing the job right, look no further. Highly recommended!

I did a full service here. I can not believe it can be done as fast as this…read more Konstantin gave me a lot of suggestions for communication with my interior insurance. It helps me saved around 4000+ dollar lost. And their price was lower than the insurance companies that quoted. And helped me do a lot of house fix work even other than the water damage. I'm extremely grateful for this team.

We were connected to FloodDry by Umed Erbekov from IRBIS Air Plumbing after he came to fix a leak…read morefrom our upstairs toilet. Konstantin arrived promptly and checked the humidity levels in all the damaged areas. He explained the entire remediation process clearly and walked us through how he works directly with insurance. He even recognized our insurance agent just from hearing the company name, which gave us a lot of confidence in his experience. Konstantin was extremely patient in answering all of my questions before we signed the work authorization. His communication has been generally efficient and transparent. He made sure we understood every step of the process. He immediately sent his remediation team, and both Kirill and Alex were incredibly professional. They opened the ceiling carefully, installed a very well-planned plastic barrier, and set up the drying equipment thoughtfully. The barrier was perfectly placed and sealed, and the ceiling opening was done with great care. The removal of the equipment was just as careful and respectful of our home. At this point, we are still waiting for the next phase of the remediation, but overall we've had a positive experience with FloodDry and feel that the team has handled the situation professionally.

SERVPRO is a reputable outfit. I have worked with them for several leak remediation and repair…read moreprojects at different locations in the Bay Area. SERVPRO of Campbell is exemplary in their knowledgeable professionalism, work and care. Ronald Schmiedeberg and his staff have offered their service on several projects at our domicile in San Jose. Their immediate and expeditious response is followed by detailed and scheduled plan of action and management of the process to its full completion. This includes the immediate remediation, inspections and repairs. Ron and his staff manage the process with all parties with excellent communication and attention to detail. It has been a pleasure working with them.

I called for services and Vee was very helpful and the team that went out was great to work with…read moreand will continue to use the services in the near future

Darvell came to inspect my parent's house for water damage from a toilet leak 2 months ago. He was…read moresuper informative from the very first call. When Darvell came, he could tell I was a DIYer right off the bat. We problem solved some issues that we had in our home as I was hearing a drip from a drain. But when he did a thermal scan and moisture detection, there was no signs of water anywhere. He didn't see any moisture in our ceiling and said he didn't think there was mold in our ceiling. He said he just couldn't justify opening up our ceiling nor recommending any treatment. He did notice some moisture in one of our showers and said keep it dry then seal it off or regrout it in a few days. Didn't charge me at all for his visit. I had to shamelessly ask for help to carry an old toilet down the stairs to our garage and into my car so I could dispose of it. He graciously said yes. Thanks so much Darvell for your kindness and time!

Hands down one of the best experiences with a vendor in an incredibly stressful situation I have…read moreever had! We discovered mold on 4th of July weekend - no one will be around to respond, or so I thought, within an hour of sending a request through Yelp on a Sunday, I received a message and a call from one of the owners I believe who was on his way out of town for vacation, he still took the time to call me and assure me that his team member that handles the mold remediation would be in touch. Within hours, I got a call from Darvell scheduling an inspection for 8:00 am the next day! He showed up promptly at our scheduled time and showed me where he thought the water saturation and potential mold would be. He then went to his truck and within minutes I had a quote back which he took the time to walk me through. Mold remediation is a very methodical process - there are specific steps and timeframes for each step to ensure proper remediation. Darvell also took the time to explain the insurance piece and if we were going to file a claim - he would be able to work directly with insurance and knows exactly what format they need to have all the details entered into. He never put pressure on us one way or another, shared some insights into what some of his other customers have done, we ultimately opted NOT to go through insurance based on the type of issue it was (nothing insurance would cover). The quote by the way was incredibly reasonable, in fact I was so worried - you have no idea what it could possibly be and that adds another layer of stress, but it was fair and very transparent with all the pieces to it (i.e. things like rental fees for the equipment they use)! First day of remediation (within 24 hours of signing quote) and my favorite part - within maybe 2 hours, my room was completely covered/sealed and the moldy ick was out. That was the first deep breath I took (this is a very stressful process). Not only that, but we had two air scrubbers and a HUGE HEPA filter. I finally was able to sleep that night knowing it was gone. Step 2 - find the leak and fix. He and Junior put their expertise to work, it was probably a more unusual source for a leak to come from and they had a brilliant solution. We did end up doing something different, he was great and let him know how things were going. Darvell communicated each day with what would happen next and not only that, but he followed-through exactly as he said! If anything changed along the way, I was kept up to date and vice versa. There are so many moving parts to this process and if it weren't for Darvell and Junior, I would have had a panic attack and not slept for last week plus. We are now in the put back together phase, which has its own levels of stress/timing/scheduling. Unlike a remodel, this is something that had to be taken care of - its very disruptive - no prep time, just clean and dump things where you can. So to have Darvell take the lead and help put my space back together as quickly as humanly possible and push for meeting these specific steps, it truly has made all the difference in the world and there really are no words to express our gratitude! Mold is a really serious hazard and I would recommend these guys to anyone and everyone! Truly incredible customer service in the midst of a really stressful situation! Thank you Darvell and Junior!

We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

Rafael, and the rest of the crew were very polite, and professional. They have a great history of…read morequality work, while also being very fair with their pricing. I will be refering people to this company in the future.

My condo suffered water damage in June from a shower backup. The entire process was extremely…read morestressful, between dealing with insurance, working with contractors who barely met the bar of approval, and coordinating with the HOA. But the one bright spot was hiring Fire and Water Damage Recovery. Mike was very communicative, easy to work with, and reassuring throughout the entirely ridiculous process. Santos and Bismark did a great job with water damage mitigation work! They took baseboards, toekicks, and door casings off without damaging them and some were ultimately reused, saving on material costs. I highly recommend working with these folks!

Called for a small sewage clean up that leaked under the crawl space of my house (yuck). F&WDR were…read moreable to come by the next morning and clean it all out by the end of the day. They provided an entire break down of work done and a predetermined limit of what amount of work of what not to surpass without prior discussion...which for us was not needed. Mike, was the project manager that helped us and was very informative and responsive. I'm hoping I never have to deal with another issue of this nature again, but if I ever do- I know who to call! Such a pleasure to work with, thanks so much!

Jim was very quick to get back to me with a quote to repair and paint my ceiling after a leaking…read morepipe damaged the existing ceiling. We were able to schedule the work quickly, which I really appreciated. The work was done in 3 days, new drywall, texturing, then priming and painting. Jim's team is friendly, professional, and very efficient at their work. I am very pleased with the repair and paint job. The cost of the work was very fair compared to a couple of other quotes I received from other companies.

Jim Pena came to give me an estimate for replacing the drywall in the garage, and other damaged…read moredrywall in the kitchen, living and family rooms and the hallway. I asked him to open up an attic access in the kitchen ceiling, but he suggested to do the attic access in the hallway instead where it would not be an eyesore. Great idea! Also, he reminded me that after putting in the drywall in the garage, that the City Building and Planning department first needs to do a Rough Inspection, before they can proceed with putting fire tape on fire rated drywall seams. That saved be some time by ordering the inspection early on, because the City inspectors are backed up big time. Two great suggestions! His estimate is also very competitive out of 3 other estimate I got. Pena Drywall is highly recommended!

Big shoutout to Juan, Estaban, and Murali for their outstanding work on our home. We had a pipe…read moreburst, and they responded immediately with a free inspection. They quickly set up all the necessary equipment to mitigate the damage and stayed responsive throughout the entire process. Juan did a great job explaining the project and keeping us informed, while Estaban was incredibly hands-on and capable with every issue that came up. I'm really glad we had the chance to work with them and have added 1800 Water Damage to my contact list.

We had a waterline break at home with lots of water flooding our crawlspace. I was worried about…read morethe foundation and possible mold growth, so I requested for the 1-800 Water Damage team to come out to do an inspection. Murali called me less than an hour of putting in the request to collect more information of the possible issue. Juan called me the next day, but I was unable to pick up. He diligently followed up with me the following day and provided an inspection of the crawlspace. Juan provided honest feedback, and it seemed like he really enjoys his job (007). Luckily, he said we really had nothing to worry about, and to let things dry and air out. Thank you to this team to provide me with some peace of mind after the waterline issue. I will be sure to reach out to them again if ever needed.

Our project was major repairs to our house from a tree strike. Crase Construction did a good job…read moreworking with the insurance company, the engineers and the County. The County was the toughest part. They wanted unnecessary changes to the structure but Crase was able to convince them, using their own code, to let us rebuild "like for like", with upgrades that we wanted. We did not have to deal with the County; Crase pursued it all the way, for months after our final check to them was paid. Jon Crase and all of his employees are trustworthy and likable. I would recommend Crase to anyone.

Context: My personal experience in assisting my neighbor who is a senior (81 years old) with a…read morehouse repair from a car accident /collision impact to the front right side of his home with foundation/structural damage. First off Matt H. and his team are the epitome of professionalism. He communicated clearly and returned calls/emails promptly and succinctly. He also displayed a great degree of patience in hearing, listening and understanding the owners' concerns, questions and requests. In addition, Matt articulated things in a way that made sense to the owner and helped ameliorate the process. The workmanship and material were excellent. This is especially apparent in the foundation wall, pier block footing and stucco/painting matching. All the proper safety measures were taken and at the end of each workday the area was cleaned and contained as possible. In summary I would highly recommend Matt and Crase Construction Team.