It's a huge hardware store. The people who work there are so helpful to help you find what you…read morewant. They are knowledgeable. I would definitely go back.

Very friendly and helpful. Would have had to order what I needed but was not reluctant to send me…read moreto his competition since he did not have. I am now not reluctant to go to Cheriton Hardware first.

A gem of a find while camping at the former Cherrystone Campground, now Sun Outdoors…read more Bruce has the fly strips and brad nails I needed and I asked about all of the photos on the wall. He said the they were all farmers and customers if his over the four years he's been open. They asked him to open a farm store to save the time to drive to Crisfield, Maryland for parts. His teenage grandkids once called him "Grandpop Goose" and the farmers call him a friend. This is a must stop piece of nostalgic Americana in a small town and a successful hardware store for the community.

Nice little community store. It's advertised as a farming store but really it's a throw back to the…read moreold time "everything" store. You want farm equipment, they have it. They advertise that they specialize in Waterman supplies and gear, which is definitely not farming equipment, it's for being on the water. Basically, they have a little of everything here if you live and work on the land or the water of the Eastern Shore they've got you covered. Also saw some hunting gear as well. Staff was very friendly and nice hometown feel.

I have found M&M to be one of the best building supply stores anywhere. They always have great…read morelumber and almost anything else you could be looking for and their service is outstanding. You can't go wrong with M&M.

So far I've found almost everything I've needed doing my fixer-up projects. The selection of…read morehardware store items exceeds the normal Ace hardware store. The prices are also great.

Alleyse was a big help and all smiles. She was instantly available to assist. The soil was good and…read morethe team was great in formation. I will definitely be back in soon.

The customer service as SOON as you walk in the door is the chic-fila is Hardware stores! Ms…read more Kathleen didn't hesitate to ask what we needed, was knowledgeable, and even guided us to where what we needed was. She took the time to show us how to figure out the prices and how to write on those bags when we were getting screws, nuts, etc. She was ALL smiles! Even Art answered a few questions we had and offered suggestions that we really appreciated. Art was extremely knowledgeable! Blaine was a sweetheart at the register, Everette also made sure we had what we needed and was nice. I believe the manager's name is Chris. He has an AMAZING team working there and their customer service is top notch!!!

This location is huge. You don't need to be a professional, a homeowner or a repair person to shop…read morehere. They have everything. For the non do it yourselfer there is Toilet tissue, cleaning supplies, decorations, markers, water filters etc. staff were very helpful. Bathrooms (ladies) receive my seal of approval! Rests are all the way in the back at the center of the store.

This VA Beach Blvd Lowe's is pretty nice. They have a large and well-stocked garden section and…read moreit's a clean parking area and store. The store is always clean and free of debris and I've always been able to find wha I'm looking for when I come inside. Staff are willing to help and the lady checking us out last weekend was super nice and friendly to everyone she helped. Recently, we browsed for outdoor patio lights, an outdoor fan, flowers, planters, and mosquito repellant. Found it all!

This place is hit-or-miss on if you'll get any assistance...or if you'll have to walk around to…read morefind someone. Just tried to get a house key made, no one was around... Ran into an employee and asked if he could make a key, he said no. Asked if he could call someone who could...he said he didnt have a "device" .... Uh.... Okay so do I just run around the store yeling "key maker? Are you the key maker?"

I'm a former customer, your store/company hired a sub contractor to install my storm and home door…read more They didn't do the job correctly, didn't replace old wood, didn't used enough braille nail, better if they used screws and this would be an issue. My storm door after just two short years came off in my arms! FRAME AND ALL! My wife is very frail, she is a breast cancer survivor! If that door would have fallen on her! This would be another conversation. I didn't ask for much, I just want my door installed properly. I've paid for a service, TWICE! So I'm not going to pay for your incompetence again. Since you blew me off and yes I know it's past the quote, installation warranty. But I didn't think my door and frame would fall off. To start, I cancelled my kitchen renovation. Also the tankless water heater is cancelled. If you can't get my door right, I surely won't trust you with my family's comfort and safety. At least 15 or more years of buying your products and services. I'm done. I may not mean much to you as a customer. But this is now my mission to make sure EVERYONE IS PRIVY TO THIS LACK OF GIVING A CRAP ABOUT YOUR LOYAL CUSTOMERS. So for anyone doing business with Home Depot, seriously consider an alternative!

This is a nice small local hardware store…read more We've been driving past for a long time since I've lived in VAB for 17 years, but hadn't stopped in. We needed ice the other day for a BBQ and stopped in for a large, cheap bag of ice for like $2! Much better price and size than 7-eleven right across the street. They have some nice bikes and all the little odds and ends you might need from a hardware store. I think this might be our first stop for those items from now on!

Best Value Hardware is a neighborhood store that I discovered during my time living in Virginia…read moreBeach, and it quickly became a go-to spot for all of my hardware needs. The prices were always fair, and they had everything I needed just a short bike ride away from my house.

I had a great experience shopping at Taylor's when. We are remodeling our living room and most of…read moreit will be DIY. The list of things we needed far exceeded what we initially expected to need so we were a bit flustered. But I found 90% of the items for our entire renovation here and the associates were extremely helpful and courteous!

Been going here for years! The staff is always friendly and helpful. I love the spring, summer and…read morefall plant selections. Ive also purchased good quality bird feeders and feed. They carry good quality items for good price and regularly have sales! Can't wait for the fall mums!!

A letter I sent to corporate and Elvin Bruce at kilmarnock store. Cannot attach picture to this…read morereview I would like to share an experience I had today involving the Ace Hardware store in Warsaw, Virginia, and management at the Kilmarnock, VA location. Earlier today, I purchased a gallon of Benjamin Moore paint from the Warsaw store. When I arrived home and began to get out of my Jeep, I lifted the paint by the handle and the handle unexpectedly failed. The can fell onto the driver's side floorboard and burst open. Paint spilled across my carpet and kick panel, and while rushing to clean it up, I unknowingly transferred paint onto the seat and door panel as well. I immediately grabbed water and a shop vac and spent several hours cleaning the interior of my vehicle. While cleaning the mess, I called the Warsaw store to explain what had happened. I was told I would receive a call back, but after waiting, I decided to drive to the store and speak with the manager in person. When I arrived, I spoke with the manager on duty. I was extremely surprised to be told that the store manager at the Kilmarnock location, Elvin Bruce, had stated they would not replace the gallon of paint because the store is not responsible once merchandise leaves the premises. I asked for his phone number so I could speak with him directly while I was there, but I was told the only way to reach him was by email. I did not accept that response and asked to speak with another manager. I then spoke with Debra at the Kilmarnock store, explained the situation, and she immediately said they would replace the gallon of paint, which they ultimately did. She Authorized the Warsaw Store to give me another gallon Here is the issue: I did not ask for reimbursement for the mess in my vehicle. I did not ask for compensation for my time spent cleaning it up. I simply asked for the gallon of paint to be replaced due to a handle failure transporting it from Jeep to My house. The paint never left my vehicle, and this incident had nothing to do with how the paint was mixed or the lid secured. The handle failed -- that is what caused the problem. For a store manager to refuse responsibility and hide behind email rather than speak directly with a customer is, in my opinion, a very poor way of conducting business. When the Warsaw store opened a few years ago, our community was excited to have a local hardware store, as we are a considerable distance from larger retailers. I have supported this store since it opened. However, based on this experience -- specifically the response from management -- I will no longer be shopping there and will be sharing my experience with others in the neighborhood. This is sad because I liked that store, the people were always good to us, even today Warsaw wanted to help but was told NOT to by Elvin Bruce from the Kilmarnock Store. I cannot continue to shop at that store knowing that when something happens someone from another store an hour away makes the decision then hides behind his computer I will attempt to attach photos documenting the damage. This situation could have been handled professionally from the start. Instead, it became an unnecessary example of poor management and customer service. After reading your reply back to me I must say this, first of all you make it sound as though out of courtesy you gave me a gallon back! That's not how it was. The store was very adamant based on Elvin Bruces decision to NOT REFUND the gallon until I demanded to speak to someone before leaving the Warsaw Store. How can you evaluate things hiding behind a computer? A real manager/Owner would have spoken to the individual on the phone as they were at one of the stores. What you are telling myself and others that read this is..... when you purchase from any of HornAce stores you are saying buyer beware!!! purchase an electrical device and it doesn't work.... purchase a bolt and the threads are cut wrong......purchase something that you have to assemble and its missing pieces....etc. " Once you leave the premises it's the buyers problem". No thank you. Home Depot, Lowes, heck even McDonalds would treat their customers better then ACE did . I have no reason to call you to speak about this problem, yea you make it look like you like you're helping out but you failed, you dropped the ball and you just need to say. We are sorry we messed up and should have done a better job of taking care of our customers. BOTTOM LINE. Read the reply to me on their store page kilmarnock Va Sincerely, Glenn Beasley

Service has declined over the past year. Employees opt to talk amongst themselves rather than…read moreprovide customer service. Does a Cassie actually work for Ace? No response to emails. I was supporting this hardware store as a local merchant, but I will be opting for others in the region. It is sad that a local business has lost their way.