I don't know what I would do without Top Notch Computers period. They just did a fantastic job on…read moremy home desktop computer, updating it to Windows 11. Wow, amazing , innovative, kind , highly efficient and best of all , reasonably priced. If you go anywhere else you are doing yourself a disservice. Top Notch Computers is the best and don't forget it---I highly recommend them for anything after all they gave me a Happy Thanksgiving 2025.

I was never able to connect with a live person to discuss my need, so your service was non-existent…read moreand I will have to go elsewhere.

Missed Deliveries, No Ownership, and a Refund That Should Have Been Simple…read more I'm leaving this review to document an experience that was far more difficult than it should ever have been. I purchased a KitchenAid dishwasher from Best Buy in Charlottesville for roughly $1,000, including installation. The store missed multiple scheduled delivery dates. Eventually, I was told the appliance could not be obtained and that the purchase would be refunded. At that point, the transaction should have ended. Instead, the refund process became complicated and poorly handled, ultimately involving billing and collection issues with Best Buy's credit card partner. What stood out most at the store level was accountability. Front-line employees were polite and tried to help. However, as I attempted to escalate within the store, the opposite of what you'd expect happened: the more senior the management level, the harder it became to get anyone to engage directly or take ownership of the problem. The issue was not resolved at the store and required escalation well beyond this location. This review isn't about one missed delivery -- things happen. It's about the lack of follow-through, ownership, and problem resolution when something goes wrong. For a major appliance purchase, that's concerning. Ultimately, the matter was resolved elsewhere, but the store lost my trust in the process. I'm leaving two stars because staff were courteous, but I would not purchase a major appliance from this location again.

Recently I had the pleasure of working with a gentleman named Mike at the Charlottesville, Va…read more Store. He was very thorough and really helped me. I had gone back and forth 3-4 times because I am not very computer comfortable. He was very patient with me. He does deserve the 5 star rating. Thanks, Vicki

This is without a doubt one of the best stores in Charlottesville, not just computer repair. I…read morecalled out of the blue and was grreeted with exceptional service and a well informed staff. When we arrived we were immediately taken care of. Everyone I interacted with that day was extremely knowledgeable and respectful. We were talked through the whole process and updated every step of the way. On top of all of this, the price for the work was more than reasonable and performed exceptionally fast. I am not one to recommend a place unless I'm confident that they can provide amazing service vice every time, and I can definitely say that this is what you can expect here. 5/5 would come back every single time.

Michael did a great job setting up an old Dell desktop for me, and he's also a very interesting,…read morewell-read and combat-tested vet. We had a great conversation about everything from politics to religion while we waited to the ancient Windows version to update. And he charged me a very modest fee for the service. I can't recommend the place too highly, if the other employees are of this guy's quality.

I took my Apple Watch in to get fixed in early December. It needed to be sent to Richmond because…read morethat's apparently where they have the sautering tool needed to fix the batter. By December 15, I'd received a call that the watch was fixed, but then they backtracked and said it was still losing its charge. From that point on, it was radio silence; I called them on 12/22 and12/31, each time without them being able to tell me what was wrong with the device. By 1/30, they told me that the device was unfixable and then would send it back to Charlottesville to get it to me. And again, I heard nothing. When I called on 2/10, I finally spoke with someone helpful who'd admitted that the watch had been lost in the mail. I asked that person what could be done, and they offered to see if the company could help me replace the device; I asked to get that in writing in the form of an email, which they obliged and sent on 2/11. I've now responded to that email two times (on 2/14 and 2/17) hoping to move forward with the replacement of my device or some kind of a refund, and no one has answered. Fruit Fixed showed embarrassingly poor communication and bad customer service. I have no idea how their rating is so high - I feel like many of these reviews can't be legitimate. I now have to purchase a new watch and can't use my previous device as a trade-in because they have refused to help me when it was lost in transit between their two stores, and when apparently no one who worked there even realized it was gone. Pathetic.

UPDATE: Wow. Their response to this issue admits they broke the phone and tried to get me to pay…read moreto fix their mistake. This is a clear pattern. I urge everyone to look at Fixed Fruit's responses to the reviews. In each case, they twist the fact to place blame on the customer. This is an untrustworthy business that is unwilling to stand behind their work. Strong recommendation to avoid! ORIGINAL REVIEW: I visited Fixed Fruit for a simple battery replacement on my iPhone, but the experience left a lot to be desired. During the repair, the technician damaged my phone's screen. Although they admitted responsibility, they still tried to charge me for a new screen instead of fixing their mistake at no cost. While the staff were not rude, their unwillingness to correct an error they caused raises concerns about the ethics of this business. If you're looking for a repair shop that you can trust, look elsewhere

Fantastic Service and Repair, GREAT Prices…read more I recently had my iPad repaired here because of a recommendation from a friend. I cannot begin to recommend this place enough. The cost for the repair was just over $100 and if you check in to this location using Yelp, you get five dollars off. The screen and everything else looks sublime and works perfectly. The service member at the desk was kind, patient, and professional. When I or someone I know needs something repaired, we will be turning to Mr Fix.

They have fixed every phone and other electronic device I have brought in. Pricing is fair and they…read moreare honest upfront about if repairs are worth it or not even if it means less business. One time they popped my faulty screen in for free even though it took them some time to fix it. Thank you Mr Fix team!

Oliver is non-judgemental and welcoming. He looks for the loose expensive way to help. I'm really…read moreglad I found him: call for the best time to meet him.

Oliver is highly professional, thorough, and super friendly! No question is too stupid. Forget the…read moregeniuses and geek squad. I'm a die-hard fan.

Decent business. The people are friendly. I bought a pair of their XPG headphones for around $60…read more After using them for maybe 8 months the plastic arch that connects the two earpieces spontaneously cracked. They still work I guess but the right ear is annoyingly loose. When I called to ask if I could get a refund or a replacement, they didn't believe me when I said the headphones cracked on their own. I can understand some skepticism about how the headphones broke, especially given the reputation of gamers and their anger issues, but it felt bad to be mistrusted like that. The employee said he couldn't help me and I needed to speak with the company who made the headphones. THANKS

Horrible! The information on their site for selling a phone is NOT what they say when you go into…read morethe store!

PJ Networks is amazing! Years ago I stopped by to ask about a computer problem I was experiencing…read more I was told immediately how to fix it at no charge. Recently I went to set up a new laptop and transfer files from my old one. Michael was so helpful. He took care of it a very short period of time and at a very low price. There is a good reason why they have received such high ratings as a business in the community!

Consistently great customer experience! I've taken my laptop to them several times and the staff…read morehave always been helpful. Turnaround times are quick and the prices for services are very reasonable for the quality work that they do. They recently replaced the motherboard to my laptop and had the whole process done in less than a week! Everyone who works there is great, including Michael who helped me out in a pinch today when I couldn't get my repaired laptop to connect to my external monitor. Best laptop repair services in Cville!

Like most computer users, I have just enough info to be dangerous. But when my PC got the Blue…read moreScreen of Death, I froze. I had no idea how to fix it, and like many people, my PC is my work, is my PC. When I called, not only did I get a live person, but a friendly person, someone who felt my panic, and told me exactly what to do. When I arrived 20 minutes later, my computer was out of the bag, plugged in and being diagnosed before I could even finish explaining what had happened. And rather than sell me things I didn't need, I got advice to scrap the computer and upgrade. No money was to be made with that advice-and I was hooked. Marty's infectious excitement about computers, how they work and what vexes them is awesome. I found myself wanting to know more than I already did. In the end, I scared up an old PC and brought it back in to have the old hard drive copied over, clean up and optimized. It was all done in record time, by local guys who know their stuff...isn't that what we all say we really want in good service? There is no way I would go anywhere else. And when I buy my next laptop, I won't take it out of the box until I bring it to these guys to tweak. QuickFix is the kind of place you hope exists. There's loads of free parking, their fees are upfront and simple, and their disposition is straight-forward and congenial, without an air of making you feel like a loser for mistakes you might have made.

I have used QuickFix as the virtual IT department for my small business for 4 years and they have…read morealways provided fabulous service and have never disappointed me. Jim

We feel fortunate to have found Mark Burton. He diagnosed and repaired our internet issues within…read morean hour and recommended products to save us money. He was great at educating us on what we needed and didn't. He showed up on time and was reasonable. We would recommend him without hesitation!

Mr. Burton has serviced our old (2012) computer and it is still going strong; he has also helped us…read morepurchase a new laptop. He came recommended highly and is reliable, courteous, answers all our questions on a level we can understand and compared to others we feel his charges are more than reasonable.