My husband and I purchased our washing machine from Don's two years ago and also paid extra for the…read moreextended warranty, expecting peace of mind if something ever went wrong. Unfortunately, that warranty has turned out to be a complete disappointment. A few months ago, our washer began stopping mid-cycle after only a few minutes. We were able to temporarily reset it, but we knew there was still an underlying issue because intermittent appliance problems almost always get worse over time. Despite the fact that the earliest available service appointment was three weeks away, we kept the appointment so the issue could be properly diagnosed before it became a major problem. When the technician finally arrived, he simply ran one cycle, declared the machine "fine," and left without performing any meaningful inspection or troubleshooting. As we suspected, the problem continued to worsen and now happens during every single load. When I called Don's Service Department again, I was told it would be another two-week wait just to have a technician diagnose the problem, followed by another two-week wait to return and install any necessary parts. Expecting customers to go without a washing machine for a month is completely unreasonable, especially for families with young children. What made this experience even worse was how I was treated by the woman in the service department. I explained that I was frustrated because the technician had failed to properly investigate the issue during his previous visit, and now the problem had become significantly worse. Rather than showing any understanding or offering a solution, she was dismissive and rude. We are now pursuing a refund for the extended warranty because it has provided little to no value (although it's doubtful Dons will grant a refund). An extended warranty is only worthwhile if the company can provide timely, competent service when it's actually needed. Instead, we've experienced long delays, inadequate troubleshooting, and poor customer service. It certainly makes you question whether the lack of available technicians is intentional, knowing many customers will eventually give up and pay someone else to fix the problem rather than wait weeks for service. I am extremely disappointed in Don's. We spent extra money believing we were investing in reliable support, but when we needed that support, the service simply wasn't there. I would strongly encourage anyone considering purchasing an extended warranty from Don's to think twice.

The only way they knew what washer they had sold me is because the delivery person had taken a…read morepicture of serial number... It was under warranty, and they didn't have any record of the sale. Multiple trips to fix my washer, wrong parts, mysterious pricing. "They put the job into software and it tells them what to charge you." $164.46 to replace a rubber flap on my dishwasher *I supplied the part* that took the tech 7 minutes.

I stopped by the East Liberty Home Depot to pick up a new screen door. The store is well laid out…read moreand well stocked, parking is easy, and the staff have always been friendly and helpful. An employee helped me load the door into my car, which was no small feat since I drive a hatchback. Unfortunately, I later discovered that I had purchased the wrong size and needed to return it for the correct model. The customer service team made the exchange remarkably easy. They carted away the returned door and retrieved the replacement from the back of the store without any logistical headaches or unnecessary waiting. As a regular Home Depot customer, I really appreciate service like this.

I visited on Tuesday and I was helped by an employee named Ernest. He is fantastic and very…read morehelpful. Although I like the smaller local hardware stores, there is plenty of free parking and the store is well laid out. I especially like the garden center. There were lots of employees in the store and I really appreciated the help from Ernest.

Aze Fix answered our request for service the same day we put the request in. They came out the next…read moreday (Saturday) without an extra charge. They ordered the necessary part and returned Tuesday morning to finish the repair. The charge was reasonable. Their technician was friendly and neat. We were very happy with our experience. I'm so happy they service other applian besides washers! We will definitely use them in the future if we need them.

The tech was prompt and efficient. He immediately got to work and was very thorough…read more He charged me exactly what he quoted me and my dryer tuns fine now.,

I bought a new clothes washer from Laketon on 4-26-23. I made the purchase in the store. I had the…read moregood fortune of being waited on by the stores owner Tom, I found him to be most knowledgeable, helpful and friendly. He was anything but pushy. I told him what my specifications and features were for the machine, and he showed me which ones he had in stock (I wanted the machine delivered and installed in 3-4 days if possible) that meet my criteria. I never felt he tried to up sell or arm wrestle with me.In fact he steered me to less expensive machines that had less bells and whistles than I thought I wanted. The delivery and installation of the new machine and removal of the old one were made within my time frame. The delivery crew of 2 arrived in the delivery appointment window. They were very efficient doing their job. Additionally they were exceptionally friendly and courteous. Before leaving, hey showed me how to use the machine and turned it on for a trial run. This made sure the machine was working properly and that all the connections were tight and didn't leak. The next time I need a new appliance, I will return to Laketon without reservations. Marc F., PhD

Laketon TV Sales had the refrigerator size we needed at a good price. The delivery was quick and…read moreefficient. They hauled away our old refrigerator. Would highly recommend.

This is a trade only appliance distributor. My contractor recommended them but I had to use his…read morereferral. They also do not bring your appliance in because you are supposed to be working with a contractor. Luckily I had one there and I gave the driver a large tip to help get it in. The customer service was very good and prices on most things low. Happy with the fridge I bought.

From the owner: Welcome to Pittsburgh's Oldest Building Materials Supplier…read more Houston Starr specializes in providing commercial, residential and custom doors, appliances, kitchen cabinets and other building materials to the Pittsburgh area.We invite you to explore Houston-Starr today. If you are in Pittsburgh and are in the market for appliances or kitchen cabinets, our architects and contractors help turn their customers dream kitchen into reality. Our commercial doors meet the safety and security needs of building owners.

I called about my broken oven at 830am and just 4 hours later my oven was fixed! Very fast and…read morereliable service - highly recommend.

We had a warranty service from Home Depot which resulted in two other companies that were unable to…read moredo the job. While the warranty company ultimately reimbursed us, it was Eddie that came to the rescue! Further, Eddie was able to diagnose the problem and solve it in 15 minutes - the other companies wanted me to remove the wall oven (about 400 lbs) from the wall. This really demonstrated for me the common-sense, tactical approach Eddie applied versus the other technicians' sledgehammer-on-a-fly approach. Yes, I fully recommend this service and Eddie!

We lived in Shadyside for 6 months and this was our "go to" spot. Our church is nearby and we had…read morean "emergency" on a Sunday morning when a shower liner was torn and we needed one immediately. The area of Shadyside and East Liberty is so busy so this Target is a great spot. They have free parking!!! We have found the selection to be great and when we have needed help the staff has been so friendly. Did I mention they have free parking??? Target isn't a "discount" or "value" store" so I do not go there looking for a bargain; I do go there wanting to find what I need for a fair price. I love that they have a CVS in the store as we tend to use the Target CVS for prescriptions due to their hours being better for those who have a job and need to get stuff in the evenings.

This is my go to grocery spot just because it's so close to where I live, but it's always crowded…read moreand they always seem to be out of produce when I go. It's great to pick up what I need quickly and the staff is usually nice and helpful. This is a little niche but one thing I have noticed is if you're coming here for kpop albums make sure to check to make sure they haven't been opened yet because a lot of people will come here and steal the photo cards out of the albums so make sure they're still sealed before you buy them. Everything is pretty averagely priced if not a little on the high side. I used to go to Aldi, but now their prices have risen to be about the same as target so typically if they actually have what I'm looking for I'll go to target instead since it's more convenient. It's nice that they have the Starbucks and the eye doctor place in the target. I got my eyes checked at their clinic before and it was a fairly easy and reasonably priced experience. The glasses selection isn't really that great though so I'd recommending just doing the check up and then waiting to order glasses online.

This guy has no idea what he's talking about. He replaced the fan in my freezer. The refrigerator…read morepart never worked right. He refused to listen to what was going on. He just talked over me and made up some BS. He claimed that there was nothing wrong with the fridge. It won't keep milk for 48 hours. His solution was to yell at me that it was my fault. After paying Greg $250 I have to call someone else.

Took money. Never called or showed on install date. Won't give refund. Do NOT recommend.read more

I have had them out for 2 different appliances- my Frigidaire range, and my Kenmore Elite (LG)…read morefridge. They are prompt, professional, and very informative about my appliance issues. Ryan explained my repair options, allowing me to weigh the benefit of repair vs replace. Very reasonable cost, as well. Thank you, River Run!

From the owner: River Run Appliance Repairs delivers honest, reliable appliance repair for all major brands. With…read moreover a decade of experience, we provide fast diagnostics, transparent pricing, and skilled fixes to keep your home running smoothly.

is such a store. They have all the top brands of mattresses and so well displayed with the prices…read moreon them which I like. Wes the salesman was so informative and patient! A great business to patronize!!

We went in looking for a new mattress, a challenging product to buy, and came out with an order for…read morea tempur-pedic. We had 120 days to test and exchange. After a good try, we just didn't like it - I felt stuck in it if I tried to change position and a bit hot. I called to ask about how to go about exchanging and the person on the phone was a little rude. If you have an exchange option, please don't be rude when it's requested. We went in to choose a new one and luckily Ray helped us out. He was so kind about the exchange, so patient as we tried other options, and so helpful with our questions. We ordered a more traditional Stearns & foster with super duper springs and had our first sleep on it last night. It was so much better, we're so happy we went through the process of the exchange, and so glad we got to deal with Ray.