Contractor is a thief. Took monies for a furnace and heat pump and then never completed the work…read more Ran off with thousands of dollars.

Top notch service and communications! Furnace went down and…read moreit was 25 degrees outside. Called him up, and he was willing to come check it out way after hours. Let me know ahead of time when he'd be able to be there and stuck to his word. Got the part and put it in the next morning (Saturday) with no questions asked. Was willing to work with my warranty company as well. I'm a repeat customer and will be again.

We know that we'll get an honest assessment, fair price, friendly and professional technicians…read more Every. Time. I can't tell you how many times I've recommended Climatech. Tom was here today fixing our AC, and was amazing. The guy knew his stuff! Thanks Tom!

We called for emergency service on saturday. the blower stopped working. this happened just as…read moretempscwere once again climbing back to the 90's. thr the promised to request a proposal for a replacement. sunday the house hit 86 inside. guess what, no proposal on monday. again upper 80s inside. tuesday, we had to push gor sn estimate... but they could not give a timeline. we are using an alternate vendor... what a waste

Jason has been my "go to" guy for all of my heating and cooling issues. He installed our air…read moreconditioner quickly and at a good price. He is quick to respond and has replaced several parts on our furnace preventing us from having to get a whole new unit. He is very knowledgeable and explains the problem so my wife and I can easily understand. I would recommend Jason's company to anyone as they always do a fantastic job.

When I was having a furnace problem,. Jason (the owner) came out to fix it within 2 hours. They…read moreinstalled the furnace about 14, 15 years ago. Great service and willing to work with me because I don't get paid until the 3rd of May. And he also gave me a discount which I didn't expect. I would recommend him to anyone who has a problem and a understanding man to trust.

Awesome, upbeat, punctual. The most professional business we have encountered since moving to…read morePittsburgh. Right away, we got a sense of honesty and integrity from this small company. Derrell and his helper came by to assess the situation the day after my husband noticed our furnace blowing cold air. It turned out that one of our two furnaces was leaking carbon monoxide ( no bueno!). One furnace was cracked internally, and Derrell used his camera to show us where the cracks were, and to show us how the other furnace was close to malfunctioning the same way. Derrell listed some furnace prices, we discussed our options, and decided to move forward. When he couldn't get our quote to us the first night, he texted to let us know he hadn't forgotten about us, but that the furnace that we planned on was not available. He then worked with us to get an excellent rate on high-quality, high-efficiency furnaces, with an arrangement to work with him in the future on our cooling system in the spring. On the job, his entire crew was friendly, respectful, efficient, and professional. They were even super friendly to our pooch. When they hit a huge challenge with our ancient, stone-walled basement, they worked through it with a can-do attitude and got the job done. They also cleaned up nicely at the end, which is something my husband, a plumber and carpenter, notices a lot of tradespeople don't do here. Clear and timely communication beginning to end. It is refreshing to deal with a company that takes pride in the work and has a high standard of professionalism for its employees. I hate to say that we've encountered a lot of flakiness, and lack of quality and professionalism in the trades here in Pittsburgh, but it's true. Unfortunately, there's too much "that's good enough, I suppose," along with unprofessional employees (enter variety of issues here--complaining, rudeness, loudness, laziness, lack of skills, lewdness...). Thankfully, there's Yelp to help sort the excellent from the not-so-good. Really enjoyed working with these guys. Highly recommend and look forward to having them back in the spring.

Professional service. Friendly and courteous. Will use them again In The future. Was there when…read morethey said they were and finished when they said they would.

Had a new furnace installed last month by this company & I couldn't be more satisfied. Everything…read morewas explained in detail by Tom so I could understand. Price was reasonable, promptly installed. I could not be more pleased. You won't go wrong with this company. I give them a A+

A very honest and trustworthy business truly invested into giving the best service for a reasonable…read moreprice. Very knowledgeable and prompt and detailed response. They provided top notch service and their cost were also very reasonable. They worked with our home owners warranty company to help save us the most money in this transaction and pushed our best interest in fixing/replacing our AC unit. It was their recommendation to replace the unit. (Rightly so the unit is 30 years old 2-3 times its lifespan) however it is the home warrantys policy it is attempted to be fixed first, despite being cautioned against doing so as the inital problem may not have been all that was wrong with the unit. Working with the home warenty company was no small accomplishment since Cranberry heating and cooling invested their own time and effort to do their best to ensure what was in our best interest as the customer. If this had been on our own dime and our call and not the home warrenty companies, we would have gone with the new unit after their investigation of our current 30 year old unit, because I trust their expertise and honest work ethic. I also want to note when speaking with the representative from the home warenty company, the representative admitted to being impressed with their attention to detail and thoroughness of their report. We will definatly call again when the need arises & highly recommend them for anyone looking for a fair and honest business.

an older gentleman from this company, Sam sr Arrived at my house to fix my furnace. He never fixed…read moreit. He was here for five minutes and then left. I called him a half hour later and told him the vents were still blowing and cold air.(mind you. It's January) He then asked me to go down to the furnace and tries to guide me to fix it when I have no idea absolutely no experience doing anything like that just a girl I tried and was not able to fix it. He comes back three hours later. completely hostile very rude. I asked him. Would he be able to fix it and he said I don't have a crystal ball I don't know and began to get very unprofessional. He asked me where the light was in the basement. I told him where the light was and his response was I can't see it with all the shit on the wall (they are coats) Again, he gets very hostile and he says you do it. I didn't have any shoes on at the time in my basement is completely unfinished and so I said wow OK I get up to turn on the light and he gets extremely angry and says you know what I'm not fixing anything use his vulgar language as he's leaving and slams the door and called me a fucking idiot very very unprofessional. I would never use this company ever.

This is not firsthand, but a SamSon owner was driving a SamSon panel van and, while talking on the…read morephone, drove dangerously close to a cyclist, nearly hitting him, and violating Pennsylvania's four foot law. After the cyclist justifiably yelled and slapped the mirror of the van, this SamSon driver & owner threatened the cyclist with a wrench! https://www.reddit.com/r/bicycling412/comments/2yfxv6/ If SamSon's owners can't be decent citizens, I recommend avoiding business with SamSon.

Giving 3 stars for the fact that they typically have what you need when you need it . However, I…read moredread anytime I need to stop for anything. I am pretty sure the words "can I help you ?" are rarely spoken. The vibe is doom and gloom . I get that plumbing supplies and fixtures are not the most exciting subjects to hang out with, but at least be willing to put a little effort into the customer service side of the position, and less mumbling and grumbling.

This company delivers supplies in a residential neighborhood at 4 AM disrupting my sleep and…read morecausing me anxiety they have been contacted by the police for the noise complaint since they use loud diesel trucks for the delivery They said they would stop but continue to disrupt my quiet peace and enjoyment of my home with no regard for the law or zoning ordinances!

Last week, during the 90 some degree weather, the blower on the furnace became louder. Called…read moreVido's, a service man came in a short time, a part was needed. He tried to locate the part, called several companies to no avail. The furnace was 30 years old. The new furnace was installed the next day, Saturday. The owner, Steve and his team went over and aboveboard to complete the installation. Great service, good price. Everything is perfect. Highly recommend Vido's Heating & Cooling.

I was in FL on vacation when I noticed from my Nest app that my home in PA was not being heated…read moreproperly. I called Vido's at 4:30 in the afternoon, gave him the code to the house and he was there by 5:30. He diagnosed, installed a new furnace, cleaned the area and was gone. Amazing service, excellent pricing, quality product. I would highly recommend to anyone, and would never use anyone else! So happy!!