Hey. I had a coupon. So I was reluctant. I'm a true believer that if you want something done right - you do it yourself. And this was the case. The drive through is tight. Be warned. Your screen options of choices is wonderful. Full of options .. from ceramic coating to just a basic wash. So- I chose the hot carnuba wax wash. They do seem to have some monthly plans to get washes. It's pretty nice. So I drove through , and it's fast. So fast that the dryer does nothing. About the same as me blowing on it. It's all ok, they have a towel service...That you do yourself. I'm cool with that. So , as I'm drying off about 40% of the side of my vehicle is dirty. You can see where the brushes tried. I wasn't even really dirty. Again - I did t expect much, so it's whatever. One of the "options" was a bug removal. --yea that's trash. My front end was still covered. Most of these drive through places have someone there with a brush. Not here. So. Wheels dirty. Side dirty and the dryer was trash. All in all if you need a 3 min car wash , go for it otherwise save your $ or drive an extra 3 min to otters further down whitestone. Way better results. Thanks again!! See you next time. read more

I went through the Watershed Car Wash with my 2021 Toyota Tundra, and during the wash I heard a loud noise. Immediately after exiting the wash, I noticed that part of the front grille assembly had been damaged/missing. I reported the damage to the staff immediately and completed an incident report requesting that the damage be repaired. Despite the incident being documented, the car wash refused to take responsibility or cover the repair. I understand that damage can happen, but when a customer reports an issue immediately after hearing something break during the wash, I expect the business to properly investigate and stand behind its service. Unfortunately, that was not my experience. Very disappointed with how this situation was handled. I would recommend taking photos of your vehicle before using this car wash. read more

Great service! One faulty air blower in one corner but lots of space to pick for vacuuming. Wet towels! The other locations didn't have wet towels---just dry towels so this location was more efficient. My car looks so much better. Their deal of unlimited car wash was great if you're able to come often. Sticker works well. read more

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Rudest car wash I've ever been to the associates are unprofessional. I am a returning customer who got a coupon today on Facebook for this and they turned me away. He was very rude and I do not recommend this car wash, save your money. I've spent money here many times and the coupon said 'Redeem at Wash' and so I waited and he clicked on it. It had their name. He said can't use it here and now that he clicked on it now I can't use it at the other location read more

Watershed Carwash-Cedar Park - Car Wash Near Me - Cedar Park, Texas

No undercarriage wash. Beach sand still in wheel wells. Now I have to go to some other car wash. read more

Watershed Carwash-Cedar Park - Beach sand remains in wheel wells. No undercarriage wash. - Car Wash Near Me - Cedar Park, Texas

Bringing them up one star. Spin brushes have been working now for a while. Towels seem better but still out sometimes. We bought four towels so we always have them when needed. read more

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I was in Cedar Park running errands and actually headed to a carwash I had seen on Parmer when I saw this hidden spot on Whitestone. It looked clean, newish, and uncrowded so I pulled in for a wash. Micah took my order and was incredibly friendly and professional. I already felt like they wanted and valued my business. Rachel guided me in to the line with a smile on her face, and I thought to myself, "Wow! These people enjoy working here." The wash was excellent, cleaning my two-year old car thoroughly, they had free vacuums that worked better than other places, and they offer free towels: amazing. The price of the wash was very competitive as well. A bonus touch: numerous signs asking customers to keep their music down, which is a problem at most any carwash you visit these days. I live in the Domain, but I will gladly be driving to CP to use this carwash in the future. Great job guys. read more

Hopefully people read these reviews before visiting Watershed. I wish I had, especially after reading the ones where others had their cars damaged and the Wash won't take responsibility. If I could give this less than a 1 star right now I would. This place is absolutely disgraceful. I bought my car this past October. So 9 months I've had my car. I have taken it to many car washes and have NEVER had the issue I had here. I came here last Sunday for a wash, not taking the time to stop after and vaccum because I was headed to a few other places. So I didn't notice until maybe an hour later, that there was a significant amount of paint missing off of my passenger side door. I immediately called and left a message for the manager, Cameron. After playing phone tag all week, I finally got to see him 5 or 6 days later. We walked around my car, he checked things out, he said the paint looked original (as if it hadn't been repainted). We filled out an incident form, he said he'd review the video. He also recommended that in the interim I call Hyundai and make sure there wasn't a recall for the paint on my car (which I did, and there wasn't) ... I thought we were getting somewhere right? No... I was very wrong. Cameron gives me a call the next morning. He tells me he reviewed the video footage from my cars wash. And here's the story everyone... so you all can see it.... *He tells me he can see where my car entered the wash. And it had paint. *He tells me he can see where my car made it through the foam brush portion. It still had paint. *He then tells me that the car went into the portion with the high pressure washer. My car had paint. However, coming out of the high pressure washer, the paint was gone. So at this point I'm thinking, I'm validated right? This proves that my paint was indeed taken off by the car wash, not by anything of my doing, right? No. Cameron proceeds to tell me, that because there isn't any kind of mechanical malfunction with the washes equipment, that they will not be held responsible for compensating me for the paint on my car. I'm at a complete loss, but I can definitely tell when someone isn't going to take responsibility. So, maybe rather rudely of me (but you'd be in a mood too), I hung up on him. I have an appt with Hyundai's collision center to get an estimate for the paint. And then I'll continue pursuing this at that point. No point beating a dead horse until I need to. But I will definitely be fighting this. read more

Watershed Carwash-Cedar Park - Significant amount of paint missing, right along the bottom of my passenger door. - Car Wash Near Me - Cedar Park, Texas

Jonathan evens n Trae, my little angels from heaven, they made my experience at this place UNBELIEVABLE Thank you guys for your sweetest and respect, I truly appreciate See yaa at the car wash read more

Watershed Carwash-Cedar Park - Car Wash Near Me - Cedar Park, Texas

Beware of double charges if you sign up for a membership with automatic card payment in this place. I was being charge on both credit cards in have linked on my account. The place recognized the months and months of double charges but will not give full refund. They offering gift card only be able to use in their vendo machines or 1/3 portion of the double charges which is a totally scam. Even worst my friends and other family who are members also get double charged and offered the same. read more

Oh, where to start? Pulled up, paid got the customary 3 squirts of water LOL to my grill. Gentleman gave the hand signals to move forward. going forward 20% of the way my new car veered left and I had to honk the horn repeated to stop the line which eventually it did. They never asked about my car they were already going through the steps to have plausible deniability. Mirrors still askew, soap all over. Pulled over once again, STILL not too worried about my car. Still in what about our COMPANY???? MODE Then when I asked about the mirrors, he said " it is a courtesy. Alot of people have been injured folding mirrors good job, " 30 + car washes in CEDAR PARK and they will PROVIDE a MIRROR courtesy if YOU ask...LOL So is a straw and lemon in my iced tea a courtesy ???, I would hate to ask every single time! Catch this...I HAD TO "ASK" FOR A REFUND, no accommodations, no apologies, just a lot of notes CYA according to corporate. The intensity to Cover Their A**** was amazing as my car was still half washed. After taking the required detective steps all 3 of the morning crew bumbled around to explain they HAD 72 hours to contact me. I went by 3 times (I live in AUSTIN) no manager, no business cards, no last names, no ability to call a manager, no ability to send an email to either party, no escalation. Just 5 people staring blankly since their CAR is FINE!, writing my information on a sticky note which was still there 3 days later on the wall. So finally, after THEIR PROPRIATERY WAITING PERIOD, they chose to call me from a cell phone, with no indication it was a BUSINESS??? Here is where it gets good, his first words were "CAN YOU COME HERE AGAIN (5 DAYS) I want to show you film, "We determined", "WE have concluded", "WE offer no ACCOMADATIONS," We don't even have emails or can TXT our LEADERS when THEY are OFF So, in wrapping up for our dear little car wash that couldn't, There are 30 + car washes in Cedar Park DO NOT LET: Tommy Hadley, Justin Sellers or Logan Warford near your new car. If they mess up its JUST YOUR CAR, only THEIR WATER. Shout out: Wash 'N Roll Car Wash1 Otters Express Car Wash2 Wash N' Roll Express Car Wash - Lakeline2 Mr. Sharky's Car Wash2 North Austin Detailing2 Express Auto Wash2 Tommy's Express® Car Wash2 Whitewater Express Car Wash3 read more

I rarely chime in with negative reviews. This is an exception. AVOID this car wash. There's an employee named Taylor, who unsolicitedly signed me up for $19/month car washes. I told him I'd think about it after his pitch. Good ole smary Taylor signed me up anyway. When I confronted him, I got the most insincere apology about the "miscommunication" with a smirk on his face. "I'm here to sell!" Armando the assistant mgr is aware he's pulling this $hit and profusely apologized. read more

Just took it through the wash and still isn't clean. I joined 4 days ago. I am paying for the wheels package. Expected to get the 1 month free as advertised....ummmm no. When I speak to the attendant he said it's 50% off the first month then $20 month. That's a bait and switch. There is no contact # for corporate. I'm disappointed in the advertisement as well as the cleaning. I will cancel membership and find another. read more

Watershed Carwash-Cedar Park - Picture of good with bug spots. - Car Wash Near Me - Cedar Park, Texas

I've tried calling them to cancel and they never cancel my membership. I've gone by there and canceled my membership only to keep getting charged. What a rip off of a company read more

I have been a customer at this facility for a few months now. It seems like something is always broken. First it was the tire scrub, which I asked about and they handed me a cab of tire foam but, didn't offer to discount the monthly pass after it had been down for a while. Today, the washing machines for the towels was down and had no clean/dry towels plus, the tires still look terrible. I started on the full price monthly wash then went down to the basic wash until the tire portion was working again. Then, went back to the full price wash for nothing as today the tires were not done again. I cancelled the service after this one and would not recommend to anyone. On the good note...the staff has always been helpful and apologetic but, management needs to take care of the equipment. read more

I did NOT sign up for unlimited car washed and they have been charging my card for over a year ! I can't get anyone to call me or respond at all ! The manager was the one out there ran my card said it's free for a week but No NEED TO cancel if not happy wellllll I never agreed to a membership and they have been charging 35.99 a month for a year now !! DO NOT GO TO THIS CAR WASH EVER !!! read more

great value car was! the workers there gave a good recommendation, and then gave me a free car scent tree. they also were willing to take a large amount of trash from my car. thank you guys! the only thing I wish to note is that the interior cleaning supplies cost extra money after the wash, but you can take them home with you when you're done. read more

I signed up for the monthly package and have been three times. Two of the times the lines were quick and the wash was good. This past weekend I assume something was broken because the wash was not like the others. No spinning brushes, or soap just some water squirted randomly. I'll keep giving this place a shot while it is free but if it continues to be an issue with quality I will cancel. read more

Watershed Carwash-Cedar Park - After carwash - Car Wash Near Me - Cedar Park, Texas

Watershed Car Wash at Parmer and Whitestone is the worst. They basically stole 2 months of $30 charges from me. I tried to cancel and they would not cancel it, just continue to charge me and tell me more lies from their staff. They will not refund at least $30. Stay away from their bad business practices! Definitely don't sign up for their 'membership'!!! read more

Thought the wash damaged my vehicle. They looked through the video footage and showed me.. the damage was there when I arrived. Humbled. They were professional about the whole thing. I'll be back, they earned some respect from me today. read more

The wash is so powerful it ripped off a part of my back windshield wiper. The rinse part left a lot of soap in places. I'll stick with wash n roll where they pre-rinse/scrub your car and you get a free hand dry afterward all for the same price as this place. And now looking closely when I got home there's little flecks of paint missing all over my car, wtf! Stay far away from this car wash! read more

I've always been a hand wash guy, but this place has changed me. The people that work here are always friendly. The wash always leaves my car clean. I saw someone complain about the dryers not doing much. They do exactly what they're supposed to do - blow off most of the water and leave a little moisture for you to hand towel. Perfect. I love the equipment available in the stalls for taking care of the finishing details. I have both our cars on the unlimited plan. It's so nice to drive through whenever I need to freshen the car up a bit. read more

Update: Manager got me my sticker today and they gave me the same deal posted so I get the first month free with membership. I really appreciate it, thanks. Update: I went back to get my sticker. They promised it would be waiting for me Friday or later. It's now Sunday and there is no record of my membership. Original: Want a refund. Bought the monthly service and had to go inside to get my sticker. While I was in there some old entitled guy interrupted the gent who was helping me get my sticker. I'm still really bothered by this old guys sense of entitlement to interrupt while I was being helped. Over 30 minutes later I still don't have my sticker and I have to come back. The old guy apparently knows "Cameron", the owner. He told the young guy helping me he'd put in a good word to Cameron. To me, that sounds like a veiled threat. Simply a reminder that he knows the boss. I really dislike manipulative jerks like that. I don't want to be a customer here. Contact me and refund my membership. There was also an offer at the physical location for the first months washes free with a membership. That wasn't online, so I also feel cheated out of $20. read more

I have been going to this carwash since my move to Cedar Park. Every time I go here it's always a great treat to my car when a company like this washes your car great, has great hospitality and offers everything you need to have your vehicle looking brand new! My compliments, to Donavan for taking my vehicle into consideration on a cold night at closing time. It's very appreciated! read more

COME HERE IF YOU WANT YOUR CAR TO GET DAMAGED BY THE MACHINES! ALSO COME HERE IF YOU WANT TO DEAL WITH THE WORST CUSTOMER SERVICE EVER! The machines at this car wash damaged my car... the manager Cameron was probably the most rude unprofessional person I've ever had to deal with in my life. He tried to tell me because my car was old and that was the reason it broke. I left countless messages he's ignored all of them.... UNTIL I called from my work phone and he answered right away...that really got me going. After being ignored and calling different locations for a supervisors phone number I recieved ZERO compensation for any of the trouble that I went through at this business. They do NOT take care of their customers at all and I will never ever return to this location. Horrible service read more

I would not recommend this car wash. The employee working the payment area was very rude. With about 4 or more car washes within a few miles we have choices. read more

I signed up for the $20 monthly wash online. I've gone by multiple times and they can't figure out how to issue my fast pass. I've sent emails which go unanswered. I tried to cancel this morning and I can't because there's no fast pass number. There is no phone number on the site or receipt to call. I like the job the car wash did but this is way too much aggravation for a car wash read more

Very slow. Bad service. Danger to your car. Not sure waco what the issue is. Waited for over 20 minutes to get the wash.

The car wash did some damage to my truck. Customer service was so bad it was embarrassing. They did nothing to try to make the situation right. Did NOTHING. So I'm leaving this great review for others to read as it reflects how me and the situation was handled. I see I'm not the only person they treated Like this. SHAME ON YOU WATERSHED CARWASH! read more

Always a good wash, never a long wait. Very convenient! Would love about $5 cheaper for 2 car membership.

STAY AWAY FROM THIS CAR WASH!! TERRIBLE MANAGEMENT!!!!General Manger and manager giving me the run around on scratch removal for 3 weeks. 3 weeks later no direct call from management. We called once a week to get a update. First week they had no clue about incident report and said they had nothing on file. Knowingly I took a picture of incident report just in case and they seemed shock that I did that. 2nd week the only had Friday available but I could not go due to work schedule. 3rd week Finally called to schedule and manager requested we take the vehicle up to confirm scratches. So I did. Upon arrival Magically the manager found incident report that got mistakenly put in completed file?? Before I go any further the general manager is on location in the office entire time. Manager came out and took a look and He said he needed to watch video of vehicle entering and leaving wash station. Manager watched video for a 10 minutes to watch where scratches occurred. Manager says he did not see any scratches on video leaving wash station. And if that I would like to see video before I leave I could. And that he would call me in about 24 hours with a update. I Did not have time to stay due to work. I left but turned back around to get a physical copy of incident report. seeing how things have gone so far. After I arrived back again I saw original employee I reported incident to. And told manager. That is the guy I reported it to and manager says "No he was not working that day"???So I open the door myself and ask remember me reporting my scratches and me filing out report. Of course employees acts like he doesn't remember? Meanwhile same employee was in office watching video with manager and with the general manager. So Original employee comes outside And were looking at scratches Employee stated that if there were scratches on vehicle the camera would definitely see because the camera is 4K. Clearly there story not on same page. So scratches were made from me leaving wash station too vacuum station?? I think not! Meanwhile while this conversation goes on for almost 15/20 minutes and they continue repeating there is nothing they can do for me or the vehicle..finally original employee states "you can claim it on me" then out of nowhere General manager finally comes out of office to take a look at it for 5 seconds and says that he already made final call and is was not are car wash that cause scratches and that there was nothing they could do. I said well what was the incident report for? He said just for due diligence.I said can I at least see video as offered before and he says your insurance can request that. All in All very unprofessional from general manager to manager to employees. Know one wants to take the blame for incident or do anything resolve issue. STAY AWAY FROM THIS CAR WASH!!!! read more

I was not helped with my membership. all employees I spoke with and asked for help did not help. I'm sorry to rate poorly but I cannot recommend this company. Also when the cross bar was lowered it hit my Jeep each time. read more

Incredible car wash! Everyone is super friendly! Free dry down towels and free vacuums and air guns. Get the membership, unlimited washes for only 16.!! read more

WARNING DO NOT GO HERE!! The brushes will scratch your paint!! It scratched the paint all over my car!! They will not take responsibility for it and will blame you for it! Management was very rude and have no customer service skills. Save yourself the money and trouble of having to deal with the same issue. read more

I bought a 16.00 plan added a car for 10.00 got charged 45.00, went to the manager on site canceled my plan. His question where else are you going? Duh, not here!!! read more

The machines they use are amazing. The staff is really friendly. Would recommend to anyone.