Outstanding service and attention! Apparently they are under new ownership…read more My old fireplace bellows finally crumbled in my hands from years of service. Driving around and calling proved useless as the only bellows we found was almost $300!! It was gorgeous though, but too beautiful to use. Finally, Home Depot Customer Service recommended this small mom and pop shop. I'm so glad they did! We called them and yes they have bellows. We drove over and were greeted with a smile. I was stupefied to think I'm going to a sewing and vacuum repair for a bellows?!? What?? Uhh, okay, then I might go to a burger joint looking for a car wash?? ... Jokes on me as this place has it all! Yes, they have loads of sewing and vacuum equipment, supplies and repairs, plus they have a beautiful selection of pizza ovens and outdoor barbecues. There was one pizza oven in particular that really caught my eye. This beauty would go well on my patio deck next to my smoker. It runs on either wood or propane and is assembled on a really nice frame with shelving. It can do fairly large pizzas as well. Other areas of the store surprised me as there was also a nice variety of wood and pellet stoves as well as a section for sewing and vacuum. I ended up with a nice quality bellows for less than $100 and a firewood tote that was made from recycled canvas materials and very sturdy. The store is clean and well organized with quality brand names. Staff are polite and friendly and they mentioned they are new owners. I would definitely go back for more supplies.

The crew at Viking Sewing saved the day! I am very attached to my 50 year old Viking Sewing…read moreMachine, which my mom bought new and taught me to sew on. It has followed me to many moves, and has made clothes and gifts throughout the years. A few years ago, the button hole feature did not work. I took it to the center, and was told it was not worth fixing. So I just worked around its idiosyncrasies, and my husband bought me a new Brothers Machine. What a piece of junk! I hated it, and used my Viking as well as I could. Recently, I decided to at least have my old Viking cleaned, and took it in for service. A whole new crew--and THEY FIXED IT LIKE NEW!! I am SO HAPPY! And it was only a week to do, and reasonable rate. Can't say enough about the great service. Please support this business.

SilverFire products are amazing. Not sure what the issue is with the previous reviewer, as the…read moresmall business owner Todd is very honest and transparent with any questions or charges. (And yes, it is a small business, Todd is often the sole employee with one or two max young helpers; usually his sons). Shipping heavy stoves is very expensive, and occasionally he has to adjust the shipping prices. I know from experience crazy amounts of duty and import charges can occur and at times likely he has absorbed costs to make them as affordable as possible for people. SilverFire also does great humanitarian work; check out their website pictures and videos. Google Youtube videos for accurate reviews of this company and their products and you'll see that these stoves work great and are perfect in this COVID day...perfect for off-grid cooking and emergency water and food prep, etc. They also sell things like solar lanterns, really quick boiling kettles, solar ovens (I have one that I use in sunny California), etc. I also own the scout stove and that's my fave quick little one that works super efficiently.

I have a scout and a pizza oven, both are great and do exactly what was advertised. Very efficient…read moreway to cook food or heat water. I hiked up to the top of a small peak in the cascades and used some pine ones to heat up some water for food with the scout. It was snowing at the time! We use the pizza oven for pizza (obviously) but it's great for anything you would use a normal oven for. We used to lose power a lot in our last house and it was great to be able to cook food even when the power was out. Highly recommended. I think some people are expecting amazon levels of service... I think amazon has enough of my money, it's nice to support a small business. Thanks Todd!

Apex Ace Home Center is on Stephens and is well marked so you can find it. And people do since…read morethere was a constant flow of people running in to get something and came out with a bag indicating they found what they needed. Interesting store. It doesn't have a big presence but it is an Ace Hardware. And they do, as the song say, have 'The Helpful Hardware Man'. The gentleman working there not only knows the inventory but took us to it. This was something Home Depot didn't have in stock. I definitely recommend and will be back. The value is excellent...and while you may pay a couple pennies extra on some items-it is so worth having someone who knows what they're talking about where the items are that you need. And they do it all with a smile. 5 stars!!

I spent a half hour at one of the big box stores looking for a part for my sprinkler system. They…read moredidn't have it. So I got smart and went to Apex Home Center. It took me two minutes to find what I needed. I'll be going straight to Apex from now on.

Home Depots are usually pretty similar with a few additions for the local area. The main difference…read moreis the service they provide. I have found staff in most of the time but have had to do some walking to find someone on occasion. Everyone has been helpful so it's just they need more help (like most places). I have worked with staff in appliances who had someone ahead of us but got to us as soon as he could. We do like Home Depot, recommend it and will be back. Hopefully, they can find more help to assist customers when they're trying to spend money in the store.

UPDATE: Home Depot corporate has now responded to my complaint with a completely canned response,…read moreexplaining that they have no direct control over their third-party delivery contractors. No investigation, no solution, no accountability. Just the usual "we value your feedback" and "we appreciate your business." Apparently, once Home Depot has collected thousands of dollars from a customer, actually getting the merchandise delivered to the address provided is someone else's problem. Their response has only reinforced my decision to take every future purchase to Lowe's. Home Depot, you don't get to outsource the delivery and then outsource the responsibility. Approximately 18 months ago, I purchased an exterior door from Home Depot. The delivery driver refused to drive up my road, claiming his truck couldn't access it, despite the fact that full-size semis had recently delivered lumber and building supplies to my property during construction. Instead, he made me meet him in a parking lot down the highway. As a 112-pound woman, I couldn't unload the heavy door myself, so it sat in the back of my open pickup truck in the rain until my installer could help. Fast-forward to October 2026. I gave Home Depot another chance and ordered another exterior door. This time, I had it shipped directly to my installer specifically to avoid another delivery fiasco. Unbelievably, SAME PROBLEM! The delivery driver is claiming he cannot access my installer's residential street. Yes, it's narrow, but it's perfectly drivable, and Lowe's has successfully delivered there multiple times. The current shipment was handled through ArcBest/ABF Freight and transferred to Peninsula Truck Lines for final delivery. Two doors. Two delivery nightmares. Two perfectly accessible locations. And here's what Home Depot just lost: I was prepared to purchase a $2,100 Samsung refrigerator from them TODAY. Instead, I'm taking that purchase to Lowe's, along with every future appliance, building material, and home improvement purchase. I own a home and acreage with ongoing projects. That's a LOT of future business. Home Depot, your delivery arrangements are driving customers straight into your competitor's arms. You didn't just lose a refrigerator sale. You lost a customer permanently.

We had to Wait for an appointment because they were so busy but it was well worth it. The person…read morewho came to our house was prompt, patient, incredibly knowledgeable and not only fixed the problems we were having with our fireplaces but gave us recommendations for preventing further problems. Thank you so much fishers!

Poor upper management. Lacks the communication and business skills to make this business…read moresuccessful. They made three appointments to come to my house and never showed up or called to reschedule any of these appointments. When I called and asked if they were not interested in the work they should just let me know. Again no response. Can't see this business lasting long in the Roseburg area.t

Great advise given. Friendly. Found the best crew to put down my flooring. Thanks Lowesread more

I've been to Lowe's a lot in many different places. This Lowe's is clean, well stocked and had very…read moreknowledgeable people. Plumbing: I've bought everything for a new bathroom. The guy working was a retired plumber so knew what he was veknowledgeable. I ordered an appliance package from Lowe's, also. There was no problem with items in stock or delivery dates. Cory Hammersley is fantastic to work with on appliances. He really knows his stuff! I recently bought a freezer there. It is nice and was a very good price. It is a brand that I haven't heard of but it's made by one of the bigger companies so I felt comfortable trying it. I definitely recommend Lowe's, especially, for all your major items. The other Home Improvement store in town didn't have things in stock and made ordering appliances a nightmare. I will be back for any home improvement items I need!

Well my stuff came and Terry at Sears was very helpful. I still had to pay for delivery. Remember…read morethe days when you spent a small fortune and delivery was included. Still Terry was very nice. I will raise this to a three star. It would have been a five star but this pushed my anxiety through the roof.

Issue still not resolved. Owner not responsive to my concerns. Paid 900 dollars for a dishwasher…read morethat doesn't work and I cant get it fixed or my money back . Spent hours and hours of my time on this and stil no solution. Owner feels his time is valuable and this is my problem. I dont think a business should operate if it can not provide the service it is supoosed to offer.

The Douglas County Farmer's Co-op in Roseburg is big! The aisles are wide and easy to maneuver…read morecompared to its other store I've been in. They have a bit of everything. They have lots of inventory and great things in the garden area. I've bought rhubarb roots and asparagus crowns that looked great. I would definitely go back to DC Farmer's Co-op and do recommend them. Decent parking lot and a cute convenience store inside.

Very unfriendly staff. Act like its quiting time while I have questions wanting to get professional…read moreadvice on what chemical should I use.

Dropped off my push mower at their facility twice. Decently economically priced, however, they were…read moreunable to fix it. Even on the second time. Pleasant demeanor from the employees, yet, when it comes down to it. They were ultimately unable to provide a solution to my problem despite having two opportunities.. which is their job. So major bummer.

Great selection, fair pricing and quick service. We purchased a dishwasher on Monday and it was…read moreinstalled on Thursday the same week. Friendly and knowledgeable staff and customer service

** Fireplace Service/Repair Review **…read more Outstanding customer service and technical knowledge! Our gas fireplace hadn't worked properly for an extended period. On Friday, November 15 (2024), I called Orley's and was scheduled for an appointment in early December. To my surprise, I received a call a week later stating an opportunity was available and Dan could come by that day and fix the problem, and I readily agreed! Upon arrival, Dan repaired/replaced the ignitor, but a problem with the gas valve remained. Due to the age of the unit, he didn't have the component with him, but believed he may have had one at the shop. Although a new part wasn't available, a compatible valve was on hand and could be installed at a later time. After some conversations, Matt and Tammy very graciously agreed to come by after the close of business that evening, and replaced the valve! Our fireplace runs like new, and our living room was nice and toasty that weekend to spend time together as a family. Without hesitation, I highly recommend Orley's for your fireplace repair needs!

Sales staff is incredibly helpful and friendly. Always an enjoyable visit to this store and they…read morehave the knowledge to help you through whatever you need.