My dogs love this place they don't ever wanna leave! All of the staff are so kind and you can tell…read morethey give a lot of love to your fur babies. My dogs have been boarded here multiple times, the most recent being for 2 weeks. I have full trust that they will always be taken care of.

We brought our 10 y/o german shepherd to PP a couple of times during our month long stay in St…read more Augustine. He's not used to being away from us but sometime it is necessary. We knew he was in good hands because of the live video where we could see him playing with other dogs and following the people by the pool and with the hose. The staff was wonderful and we will absolutely bring 'RIDER' here again next year. We highly recommend Pet Paradise!

The best...always happy and my doggie is very comfortable there my SAMMY loves the girls there I am…read morehappy with service and the friendly and clean salon.

I have had these folks groom my 3 dogs. Ranging in weight from 8-28 lbs. All of the dogs came back…read morelooking fantastic. And none seemed traumatized by the experience. I can't recommend these folks enough. Tell them the guy who keeps leaving his phone there sent ya!

Zack is amazing and has such a dedication to his work. From the first session with him, we noticed…read morea difference with our dog and were able to take our dog knowledge to a whole new level. He answers all questions and has the experience of so many dog scenarios to provide such great training. I will never not come to Zack for any future dogs. Remington (our dog) also loves Zack and attending. Highly recommend him to all dog parents!

Zac is incredible! We are so grateful to have found him for our pup and us. Everything he has us do…read morejust makes sense and works. He is patient in answering every question we have and giving us feedback while we practice with her. With consistency, we saw an amazing difference after the first lesson and continue to see improvements. We are excited to continue to learn from him so that we and our pup can have a more enjoyable life allowing her more freedom. Thank you Zac!

Christina is a true professional and the love she has for dogs shines through. She's very…read moreaccommodating, thorough, conscientious and her environment is clean. She made both our pups feel right at home during our "meet & greet". Prices are reasonable for the care and attention given.

I have a large shelter dog that got out of his harness and attacked another dog in my neighborhood…read morewhile my dad was walking him. Thankfully no one was hurt but I needed to change where I walk my dog from now on. Somewhere other dogs are not around. Also getting knee replaced in 2 weeks. I found Christina's info on Next Door and called her right away when I saw her name and local VA phone number (where I am from ) After chatting with her, I KNEW that she was the real deal. She came to the house, met my us all....dog and family and we all immediately loved her! I have booked her for many walks and know I will be boarding my dog with her when I am traveling in the spring! I was a complete wreck after everything that happened with my dog but I am at peace now knowing that my dog will be in the very best care with Christina!!

Updating this review to more stars b/c Ive been in more times since they added new Vets & office…read morestaff. The wait time is still longer than expected, but nowhere near the excessive two hours I had to wait during the first appt. Giving them 5 Stars b/c I didnt have to wait long & wasn't charged 'an arm & a leg' trying to help a feral kitten survive. The new female Vet was kind & knowledgeable. River City Vets are my 'go to'. Easy access, off-street parking.

I will never take my dog here again. The worst experience I have ever had!!!! We have used this vet…read morefor along time and I am not sure what has gone wrong but they are not the same since they have expanded maybe the money has gotten to their heads and have lost what the true purpose is the care of our babies!!!! I am Appalled of the lack of communication and the way this 5 and a half hour day went!! I left there not comfortable with even being sure of what treatment he received if any. I understand you have this covid going on and us parents can not be in there during treatment but on that note you should put some effort in contacting us we should not have to make several phone calls to find out what is going on while being told several times that someone will get back to us which never happened I mean by law they are not supposed give any treatment with giving a break down of the cost of it. We never got a break down the just did the treatment so they say and handed us a bill!!! Like I said all about the money!!!! We were supposed to be given hand written instructions for his treatment which was now told it will be emailed to us after we paid the bill we will see if that happens!!! Because all day long we were givin the run around about everything!!! I mean I understand being busy but if you are to busy to give the proper care then I would have rather been told they could not fit him in then not get the proper care for him. But then again how dare you turn down a dollar it's better to over book then consider the well being of of fur babies!! Absolutely unexceptionable care from this place!!!

My boy, Niki, is difficult. He won't let anyone touch his hair, nails, ears, nothing. In…read moredesperation I took him to Stephanie. He came back groomed as I asked her and my boy wasn't shaking, growling or angry. I have never looked back! And a few months ago, I had an emergency and had to find a sitter for him and his 2 sister's. I left them with Stephanie. I got pictures every day and when I picked them up, all were healthy and well taken care of. I never leave my babies, but if I have to, it will only be with Stephanie. She ROCKS!

Steph is an amazing groomer. My dog Roxie is very leary of new people. Shortly after her first few…read moregroomings, Steph melted our Roxie's heart. The Pet Report card is the best, our whole family looks forward to them we are all in love.

While traveling with our 3 year old puppy, my husband and I experienced health emergencies that…read moreended with hospital stays. Without reservation, Peggy and the other wonderful caregivers welcomed Emmie and cared for her as if she was their own. They called us daily and sent photos of Em. We had worried because she had never been boarded or played with other dogs. However, she came home with fur friends and a team that truly cared for her. Such a relief to know whenever we are in Jacksonville, or the Mayo Clinic, that Dogtopia 11300 Beach Blvd is there to care for Em. Our heart filled thanks to Peggy and her team of dog lovers.

Very friendly staff, and very responsive to potential new customers, but totally dishonest billing…read morepractices and required multiple attempts to reach out by me to finally get a response. I am in Jax for extended stay, but still a temporary visit, and I wanted my dog to have some sense of normalcy by continuing to go to daycare like she does at home. The owner talked me through the forms to sign, which is on me for not reading it myself, because she did not at all mention that I was signed up for auto-billing so I was shocked to see a $428 charge for daycare when my dog didn't go to daycare once on the initial 1 month package I signed up for. The fact that I had to reach out multiple times before getting any acknowledgement is a super disappointing experience given how friendly and "transparent" the owner is to prospective customers. I will note the reason I didn't end up taking my dog there even though I had purchased a package is because it is standard at all Dogtopia's that dogs are crated for a 2 hour window everyday, and the place I take her at our permanent home is a crate-free environment so two hours in a crate every day would not be a good experience for her.

I have been leaving my dog at Preferred Pet Care for about two years. He absolutely love it there…read more It's a family owned business and the owner has the ultimate passion for pets. Highly recommended.

STAY AWAY!!! You've been warned…read more Here's what happened to us.... 1. NEVER CALLED BACK. When I arranged to have my dog (Milo) stay with Crystal we began talking through logistics but then she had to jump off and she said she'd call me right back. A couple of days later, after not hearing back from her, I called her again. She said she remembered me and tried calling me back but, "must have had the wrong number". Not sure how she could have had the wrong number when your phone shows "recent calls". 2. NO DOG TOYS. No dog toys in sight, inside or outside. 3. WENT RADIO SILENT. I heard from her on Sunday at 9:49am. After not hearing from her on Monday, I texted her on Tuesday at 1:58pm, No word back. I texted again on Wednesday at 8:08am. Still silence. I then texted her later that morning at 11:10am, left a voicemail at 11:43am, sent an email at 11:48pm, and a FB message around that same time. Lastly, I left her a missed call an hour later at 12:43pm. To summarize, I sent 3 texts, called 2x, and sent an email and FB message after not hearing from her in nearly 3 days. (She claimed I didn't give her time to get in touch with me because I only sent the email and FB message 1 hour prior to us connecting via phone. However, that disregards all of the texts and calls I made in an attempt to reach her before that.) 4. ONLY PICKED UP WHEN I CALLED FROM ANOTHER NUMBER. 5. CLAIMED SHE NEVER GOT MY TEXTS, VOICEMAIL, OR MISSED CALLS. When we did connect, she claimed she never received any of my texts, my voicemail, or my missed call. I believe she doesn't realize that the iphones show when texts have been delivered. 6. YELLED AT ME FOR THE MAJORITY OF OUR CALL. 7. WRONGFULLY CLAIMED I DEMANDED MILO SIT ON SOMEONE'S LAP FOR 2 WEEKS STRAIGHT. Not only did I never request he be in someone's lap 24/7 for two weeks, but that wouldn't even be feasible... I told Crystal that Milo is most comfortable with people and loves sitting on laps and shared how I hoped he could get some lap time at her place since he gets scared easily. That statement's far from demanding he sit on a lap for 2 weeks straight. 8. WRONGFULLY CLAIMED I ACCUSED HER OF NOT FEEDING MY DOG. This thought hadn't even crossed my mind. 9. LOST HER SH*T WHEN I ASKED FOR PICTURES, AFTER SHE TOLD ME I COULD ASK FOR PICTURES. When I dropped Milo off, she said, "He's your baby; if you want pictures of him, just text me!" I thought that was very kind. After she offered to share pictures with us, I texted her [at most] once a day to ask for a photo or video. Some days, I didn't ask at all. When she finally answered my phone (when I thought to use someone else's number) she then yelled at me and claimed I was demanding because I asked for photos. She said I was the most demanding customer she's had because when she offered to send me pictures, she hadn't wanted to send them almost daily, and it was my fault for asking for the photos... 10) CANCELLED ON US 1/2 WAY THOUGH DOG BOARDING LEAVING US STRANDED MID-VACATION. Our call ended with her telling me she wouldn't continue watching my dog because I was demanding (demanding of what? I still don't know... I guess for requesting the photos that she offered to send) and that I needed to have someone pick my dog up. This led me to scramble and have to find someone at the last minute to get my dog and then care for him just as the holidays are about to start.

This is my dogs favorite place to stay at. The staff was awesome and lani was in heaven with all…read morethe love she got

Best kennel around!! Tasley is so knowledgeable about dogs and hires people who are also…read moreknowledgeable. My two dogs are my babies so I don't trust just anyone watching them. Everyone is so nice and you can tell they love what they do. Highly recommend using this kennel for daycare, overnight boarding and training! To top it all off they also work with shelters/humane society to find adoptable dogs their fur-ever homes. Great work!!