Have used Waterquest for years for yard services. Special shout out to Dominic, great Crew Leader. Friendly, hard worker, conscientious.

Great landscapers, came on time, were careful, professional, and thorough. I would highly recommend them for lawn service as well as weed control. read more

WaterQuest Landscaping - a view of the back yard - Landscaping Near Me - Albuquerque, New Mexico

Been with Water Quest for four years and have been very satisfied with work and their professionalism. Four of my neighbors now use them as well. What has happened to this company? Time and time again we have called them about our yard and our waterfall troubles. The lawn is dead, and the waterfall continues to not work properly. My mother has always taken great joy in her yard. She is handicapped and lives on limited resources and can no longer pour out thousands of dollars to this company to do adequate resolutions to our landscaping problems. We once highly recommended them but no more. read more

We had the salesman come by and he said it would be about a month before they could start our water feature. We never heard from him so I called and he said they couldn't get help and it would be another month....ok. He never called with updates, I always had to call him. Called again after another month. He pushed it back another month, no help......ok. The final straw came after wasting our entire summer, was my last call, he said they couldn't get the stone. I think he forgot his story about no help. We could of gotten another company but he kept stringing us along. The salesman was terrible and should be on a very short leash (terrible communicator). read more

Totally happy with WaterQuest!!! Re: sprinkler system repair / remodel. On my first call an appointment was set up for an estimate which they kept. A few hours later I was contacted with a reasonable estimate for the work and a date set for the work. They called and arrived early and the work was finished in two days just as planned. My yard was left in better condition then they found it. Just simply an easy and good experience during a time of need. THANK YOU WATERQUEST!!! read more

A+ professional work cleaned up our front yard that has a variety of plants and trees. Looks beautiful! Thanks!

I had Water Quest come out to drain and clean my pond for 100 an hour. They arrived about half an hour late and stayed about half an hour to drain the pond. They did not clean it, they stated they did not bring the equipment with them. When I received the bill it was for 175.84. The amount of time they were supposedly here was over an hour and a half, and the bill stated that they had cleaned the pond as well. I went ahead and paid it , as I didn't feel like hassling with them. I did enclose a note explaining their mistake and expected a call to at least offer to clean it . No response. read more

Not too impressed with Waterquest. I used a LivingSocial deal for an hour of yard clean up and/or tree trimming. With a two-man crew, they really didn't get much done in an hour. I had them trim a small tree, and AFTER they did the work, they informed me that there was an additional charge of $20 plus tax for haul-away of the dead branches. Wouldn't it have been nice to tell me that before the work was started? They didn't do a very good shaping the tree, either, but it was better than having all those dead branches, I suppose.. I wouldn't use them again, although I guess since I didn't pay much I don't have a ton to complain about. read more

I hired this company to do an extensive and expensive overhaul of my property last summer. They didn't do what I asked for and had lots of excuses for why they were doing it differently. They planted partially dead evergreens with excuses that they would regenerate themselves (they haven't and won't). They surely got a discount for buying substandard trees but didn't pass it on. Their excuse was that the tarp blew off in route. That might have happened but it wasn't the reason for the half dead trees. No pine needles were lying around, nothing dies that quickly and if the tarp blew off that shouldn't be my loss, they should have taken responsibility. I asked them to come in with a backhoe and dig up the large beds, remove the old Russian sage that had taken over, restore the soil and replant healthy material. After I paid them a hefty deposit I realized they weren't doing any of that. No backhoe, no removal of the Russian sage, no overhaul of the soil. They covered the beds with landscape fabric and dug little holes for the new plants. Needless to say the Russian sage is trying to take over again and all of the plants in those beds have died. The soil needed to be rejuvenated and the old material removed. They did the least amount of work they could and charged the most they could. They absolutely did not do what I thought I had contracted them to do. So spell out everything you want them to do. What you expect from them and what they do are two widely different things. Half of the other plants they planted have died and they take no responsibility. I assumed everything was warrantied but, beware, their warranty only lasts long enough for them to vacate the property. A planting job should be warrantied through the following planting season to see if the material takes in its new location. Needless to say, most all of the shrubs and some of the perennials have died ( a total of 12-15 plants) and they have given me the run around for the past month and a half and have finally given me the brushoff. The irrigation department did come up and check the system and do repairs thankfully, because there was a major leak in the system (faulty installation?). The irrigation looks like black spaghetti all over the beds, it's all exposed and looks ridiculous. They have some excuse that they never bury irrigation lines because they get clogged. Why is it that every other company buries or hides the lines? Saving money? I asked for them to regrade a small portion of one of my beds to redirect water from the driveway after it rains and instead they dug a small crater and lined it with rocks. Everyone that sees it asks what it is, if I'm in the middle of a project and what goes in there. Stupid solution to an easy fix. I finally got a call from the owner, Robert, who had no excuse for all the dead plants, took no responsibility and had no apologies for the poor service I received or the runaround from Jackie the designer and fast talker of my project. He did admit that they charge at least twice the nursery cost for the plant material so they can replace it if it dies but then refused to do so. When my job was done the planting season was over and it would have been impossible to tell if the material was viable until the spring. But they take no responsibility for dead plants! Do not use this company. And if you do you must review the contract very carefully and insist they change the warranty clause, insist on your approval of all plant material at the site and get the methods they will use to do the planting in writing before you pay them anything. Would never recommend this company. read more

Used their service for my front yard Landscaping, some of it went well, but after the job was done, all the front yard plants died. No follow up from Management, and when I went to complain on their work, and lack of follow up, they took it as affront from the Customer. I would never use this company ..."EVER". May as well take the money and run type of company.. read more

We had someone come out to give us a quote on some landscape work, but haven't seen anyone since then. We called to find out the status and was told that landscape designer would be out to our house in a few days. No one showed up and no one called to reschedule. Poor customer service!! Definately wouldn't recommend them. read more

I started out using Waterquest from a Living Social coupon. I've used them about 6 times since and have been happy with the tremendous amount of work the two person crew gets done in an hour. My husband and I figure it would take us much of a day to accomplish what they do in terms of weeding, bush trimming, clean-up of the debris that gets into the xeriscaping rocks, etc. I give them 4 instead of 5 stars because I've had mixed experiences depending on which team comes out, so I've learned to request who I've thought worked hard and listened to my instructions well. Also, when I've had an issue with billing, I've had good results with the office staff being fair about charges. Well worth the money so we can spend our weekends in other ways. read more

Only one star because of dis-honest billing! Exactly the same complaint as K.T. above in regards to the add on fee they tell you nothing about Had two living social deals. Each deal for a two man crew for one hour of yard clean- up. The first coupon used I was charged as advertised. HOWEVER after using the second coupon two weeks later I was billed - in the mail - $15 for a haul away fee. WHAT THE h#€$&. If this is not resolved when I contact them again - I will contact the BBB for deceptive billing. If not resolved - they will lose a large potential client! read more

James is my regular guy who takes very good care of my yard and lawn. If he sees a problem he brings something to try to fix it. He also always asks if there is anything special he needs to focus on each visit. Very knowledgeable easy to deal with. read more

I called WaterQuest because I had a Living Social deal as well. The guys that came out were extremely polite and friendly. They did the work I asked for, and beyond. They worked hard and did an AMAZING job. I recommend them highly. It was a great experience. read more

I contacted this company to get an estimate on synthetic turf install, a paver walkway, and adding plants to one portion of the yard. It's a small yard, probably in the 5-7k job range. I should have known from the first phone call. The designer wasn't very nice on the phone, but I gave him the benefit of the doubt. Unfortunately he was just as smug and condescending in person. He answered every question I asked with a short, condescending response, as if I was bothering him. He seemed even more annoyed/put out when I told him I had already purchased most of the materials myself. He smugly laughed and told me the turf I bought sounded cheap. I told him this is not my forever home, so I didn't need top of the line turf. For what? For my dog to run, poop, and pee on? According to others, it's mid level turf. I just need quality people to prep the ground and lay it down properly. That should have been his only concern. When I asked him about low water options for plants, he just replies, "Cactus." I said there has to be other options (I've seen them, I just don't know what plants they are) he laughs again and says, "Well, plants need water because the sun is hitting them, so if you don't want to water...." I have four degrees. I didn't need a mediocre science lesson, I needed a designer to give me general options, then of course provide more concrete answers once they've secured the job. I understand them not wanting to give too much away for free, but come on. He was just rude, period. He wrote nothing down, he just did measurements with his feet and verbally told me $9/sq. ft. He added nothing else to the conversation, just answered whatever I asked as succinctly as possible but added nothing to the discussion. Is this what a design consultation should look like? I immediately wanted to ask him to leave, but I kept trying to talk to him, thinking maybe he'd warm up, but no. He actually got worse as the conversation progressed. I finally stopped asking questions and let him leave, even though I had many other things on my list to discuss. I called the next morning and spoke with the manager. He "apologized," but tactfully defended his employee, letting me know he's had successful interactions with hundreds of other clients, like that should matter to me somehow. He made it sound like the designer had already talked to the him about me, because he said he had me on a list to call that day. Why? When I asked him that, he refused to respond and moved on. He tried to blow it off by making it sound like it was just that our personalities didn't mesh, instead of acknowledging that his employee was just simply rude. He said it wasn't a good fit, and offered to come out personally and take a look, but then stated I might get handed off to someone else in the end. When I told him I would be willing to work directly with him, but I wasn't interested in possibly being handed off to another employee that may deem me not worth their time, he got upset, retracted his offer, said he wasn't going to waste MORE of his time, and started to say that they reserve the right not to take a job...etc. Why did he act like he was doing me a favor of some sort? The designer decided I wasn't worth his time from the jump. Period. The manager was only interested in making it good in a way that suited him, and when that wasn't acceptable, then he also decided I wasn't worth the time. Maybe they do good work, but I'm more interested in giving my hard earned money to people who value people instead of trying to make them feel stupid or beneath them. read more

Waterquest has been maintaining my yard on a monthly basis for about 10 years now and I am very pleased with their work. They have done some landscaping in my front yard and also added outdoor lighting a few years ago. The reason I decided to write a review now is due to a recent broken window in the back yard due to an aerating machine spitting a rock into the back window. Waterquest contacted a window glass company & had the window replaced in no time. I really appreciate the company working so quickly to fix the problem. Waterquest is well managed, & employees are hard working and dependable. My yard always looks good, the lights shining up on the trees & bushes looks great at night. It's cool to sit outside on the patio. Robert runs a first class business! read more